May 27, 2020Fuel system
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
NHTSA ODI 11326142
May 15, 2020SuspensionTransmission & drivetrainFuel system
CAR BEEN DEFECTIVE SINCE PURCHASED SEPTEMBER 2019. HAVEN'T DID CAR FAX ON VEHICLE SINCE THIS WAS MY FIRST TIME AT THE DEALERSHIP. *TR
NHTSA ODI 11324714
May 13, 2020Fuel system
I HAD ISSUES WITH CAR STALLING LAST YEAR. I BROUGHT IT IN TO MY DEALER HENDERSON FORD IN WEBSTER, NY AND THEY FIXED IT SUPPOSEDLY. NOW HERE IT IS ABOUT 6 MONTHS LATER AND I HAVE SAME ISSUE AGAIN. I KNOW THIS YEAR FORD FOCUS WAS RECALLED FOR THIS ISSUE, BUT NOT MY MODEL. WHY WASN'T IT INCLUDED? CAN'T AFFORD TO FIX IT DUE TO NOT WORKING BECAUSE OF VIVID. *TR
NHTSA ODI 11324404
May 8, 2020Fuel system
THE CAR SKIPS WHEN PICKING UP SPEED. *TR
NHTSA ODI 11323853
Apr 29, 2020
AS I WAS DRIVING ON THE INTERSTATE, I HEARD A LOUD POP. NO OTHER VEHICLES WERE AROUND AT THE TIME. I OPENED THE SUNROOF COVER AND NOTICED IT WAS SHATTERED. I PULLED INTO THE GAS STATION TO SEE THAT THERE WAS A LARGE HOLE IN MY SUNROOF.
NHTSA ODI 11322713
Apr 28, 2020Transmission & drivetrainSpeed control
WHEN DRIVING THE VEHICLE FROM ACCELERATION OF 5MPH THE STEERING WHEEL WILL SHAKE THE GAS PEDAL SHAKES AS WELL AS THE CAR. IT HAPPENS DURING ACCELERATION FROM STOPLIGHTS AND WHILE DRIVING IN THE CITY LIMITS AND TURNING
NHTSA ODI 11322519
Apr 15, 2020Electrical systemEngineFuel system
EACH TIME I FILL THE CAR WITH GAS, EVEN WITH THE TANK HALF FULL, THE CAR STALLS AND HAS TROUBLE STARTING. I HAVE CHECKED FOR CLOGGED OR CRACKED FUEL LINES AND THERE ARE NONE. IT PUTS OUT THE CODE P1450. REPLACEMENT OF THE FUEL TANK PRESSURE SOLENOID AND IT'S STILL HAVING THE SAME PROBLEM. I HAVE READ THAT THERE MAY BE A RECALL OF SOME SORT ON THE FUEL SYSTEM IN THESE CARS. *TR
NHTSA ODI 11321251
Apr 6, 2020AirbagsCrash
OUR FOCUS WAS HIT BY A CAR. THE VEHICLE HIT THE FOCUS PRIMARILY IN THE AREA OF THE DRIVER'S SIDE DOOR. THE DOOR WAS PUSHED IN/CRUMPLED APPROXIMATELY 18-20 INCHES OVERALL, INTRUDING INTO THE PASSENGER COMPARTMENT. THE WINDOW SHATTERED. THE DAMAGE TO THE FENDER WAS SIGNIFICANT ENOUGH TO DISTORT THE FRONT BUMPER. THE "PAN" OR AREA IMMEDIATELY BELOW THE DOOR WAS BENT APPROXIMATELY 6 TO 8 INCHES TOWARD THE MIDLINE OF THE CAR. THE FORCE OF THE ACCIDENT SPUN' THE FOCUS APPROXIMATELY 180 DEGREES RESULTING IN THE FOCUS COLLIDING WITH A GUARDRAIL. THE FORCE OF THE IMPACT WITH THE GUARDRAIL BENT/DISTORTED THE BODY OF THE CAR AND CAUSED SIGNIFICANT DAMAGE TO THE REAR BUMPER AND BRAKE LIGHT ASSEMBLY. THE EXTENT AND EXPENSE OF REPAIRING THE DAMAGES NECESSITATED THE CAR BE CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. THE REASON FOR MY COMPLAINT/REGISTRATION OF CONCERN IS NEITHER THE FRONT OR SIDEWALL AIRBAGS DEPLOYED DESPITE THE SEVERITY OF THE ACCIDENT. PART OF THE DECISION TO PURCHASE THE FOCUS WAS BASED ON THE SAFETY FEATURES INCLUDING THE AIRBAGS. IN HINDSIGHT, HAD WE KNOWN OF THE AIRBAG'S PROPENSITY TO FAIL TO DEPLOY DURING AN ACCIDENT OF THIS SEVERITY, OUR BUYING DECISION WOULD HAVE BEEN DIFFERENT. THE AIRBAG'S FAILURE TO DEPLOY SHOULD BE EXAMINED FOR ADEQUACY OF PURPOSE FOR WHICH THEY WERE DESIGNED.
NHTSA ODI 11320574
Mar 31, 2020SeatsEngineCrash2 injuries
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) FOR WARRANTY SERVICE ON THE TRANSMISSION AND WAS INFORMED THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER REPLACED THE TRANSMISSION. HOWEVER, THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, THE CONTACT TURNED ON THE HAZARD WARNING LIGHTS WHILE ON THE HIGHWAY AND WAS ABOUT TO DRIVE WHEN THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SEAT MOVED FORWARD AS A RESULT, THE FRONT PASSENGER SUSTAINED FACE AND CHIN INJURIES AFTER COLLIDING WITH THE DASHBOARD AS WELL AS BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER, THE CONTACT STATED THAT HE WAS NOT AWARE OF DIAGNOSTIC TESTING OR REPAIRS BECAUSE HIS LAWYER WAS DEALING WITH THE ACCIDENT CASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11319821
Mar 25, 2020EngineFuel system
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DTC CODE SHOWED A FAILURE WITH THE CANISTER VENT SOLENOID. THE PART WAS REPLACED HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC AND DIFFERENT DTC CODE WAS RETRIEVED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS STILL DUE TO THE CANISTER VENT SOLENOID FAILURE. ADDITIONALLY, AFTER REFUELING SEVERAL ATTEMPTS WERE NECESSARY TO START THE VEHICLE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A CALLBACK WOULD BE FORTHCOMING. THE CONTACT STATED SEVERAL MORE ATTEMPTS WERE MADE TO REACH THE MANUFACTURER HOWEVER, THE PHONE NUMBER WAS NO LONGER IN SERVICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,500.
NHTSA ODI 11319204
Mar 12, 2020AirbagsCrash2 injuries
TL* THE CONTACT OWNED A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE MAKING A LEFT TURN T-BONED HER VEHICLE ON THE PASSENGER FRONT SIDE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG CAME OUT FROM UNDERNEATH THE STEERING WHEEL; HOWEVER, THE AIR BAG DID NOT INFLATE AND SIMPLY HIT THE FLOOR. THE OTHER AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR PAIN TO HER LOWER BACK AND RIGHT SIDE OF HER NECK. THE OTHER DRIVER WAS ALSO TAKEN TO THE HOSPITAL; HOWEVER, THE DRIVER'S INJURIES WERE UNKNOWN. THE VEHICLE WAS INITIALLY TOWED TO A FAMILY MEMBER'S RESIDENCE AND WAS LATER TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR THE MANUFACTURER WHERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN
NHTSA ODI 11317785
Mar 11, 2020Engine
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO PARKS FORD OF WESLEY CHAPEL LOCATED AT (28739 FLORIDA 54, WESLEY CHAPEL, FL 33543), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI 11317483
Mar 10, 2020Transmission & drivetrain
I'VE OWNED THREE DIFFERENT FORDS, ALL OF WHICH WERE THE FOCUS SE (2013,2014, AND DEBATED PURCHASING THE 2018) AND ALL OF THESE HAVE HAD ISSUES WITH THE TRANSMISSIONS SLIPPING. WHEN SHIFTING FROM FIRST TO SECOND GEAR WHILE DRIVING, THE CAR JOLTS BACK AND FORTH AND HESITATES TO SHIFT GEARS. I TEST DROVE THE CAR TODAY AND EVEN THE DEALER ADMITTED THAT THIS IS NOT NORMAL FOR CARS BUT FOR THIS CAR IS TYPICAL BECAUSE THERE ARE SO MANY ISSUES.
NHTSA ODI 11317169
Feb 29, 2020Fuel system
MY 2018 FOCUS HAS 2 CODES FOR CHECK ENGINE LIGHT P1450 AND P0456. THESE 2 ISSUES ARE THE SAME THING OTHER 2018 FOCUS'S HAVE BEEN RECALLED FOR. WE ARE AT 43000 MILES AND THINK THIS CAR SHOULD BE RECALLED AS WELL.
NHTSA ODI 11312246
Feb 5, 2020Transmission & drivetrainEngineFuel system
AFTER WARM, AT A RED LIGHT, IN NEUTRAL (MANUAL TRANSMISSION), CAR WILL DROP RPM AND STUTTER, NEARLY STALLING OUT. SOMETIMES ONLY ONCE, AND OTHER TIMES REPEATEDLY WHILE SITTING THERE.
NHTSA ODI 11307364
Feb 5, 2020Transmission & drivetrainSpeed control
MANUAL TRANSMISSION. WHILE IN MOTION, GOING THROUGH GEARS DURING ACCELERATION, CLUTCH PUSHED IN, FOOT OFF GAS, RPMS GO UP ANYWHERE BETWEEN 500 AND 1500 FOR SEVERAL SECONDS BEFORE DROPPING. IF YOU DON'T CLUTCH IN, CAR CONTINUES TO PULL AS THOUGH THE GAS PEDAL IS STUCK AND THE "SHIFT UP" LIGHT STAYS ON.
NHTSA ODI 11307362
Jan 27, 2020Transmission & drivetrain
TRANSMISSION/CLUTCHES STARTED SLIPPING OR JERKING WHEN THE CAR HAD LESS THAN 7000 MILES. THE SLIPPING IS WORSE WHEN STARTING OUT ON A HILL, OR WHEN MAKING TURNS. IT HAS ALSO SLIPPED WHEN PULLING OUT INTO TRAFFIC. THE TRANSMISSION ALSO FAILS TO HOLD THE CAR STATIONARY WHEN STOPPED FACING UPHILL. WHEN STARTING FROM A STOP LIGHT OR SIGN ON A HILL, THE CAR WILL SLIP BACK. IT WAS REPORTED TO THE DEALERSHIP, BUT THEY HAVE NOT BEEN ABLE TO FIX IT FOR OVER TWO MONTHS DUE TO "PARTS BEING ON BACKORDER"
NHTSA ODI 11302279
Jan 16, 2020Speed control
MANUAL TRANSMISSION- WHEN I PUSH CLUTCH IN ENGINE RPMS INCREASE BY 3000. WHEN LETTING OFF CLUTCH ENGINE STAY INCREASED AND CAR JUMPS THIS HAPPENS GOING DOWN THE ROAD AND PARKED UNKNOWN CAUSE
NHTSA ODI 11299916
Jan 5, 2020Electrical systemLights
HEAD LAMP SERVICE FAULT . YOU LOSE ALL POWER TO THE HEADLIGHTS AND YOUR KEY FOB DOES NOT REGISTER. MEANING YOU CAN JUST HOP IN THE CAR WITH NO KEYS AND DRIVE. ALSO THE CAR TURNS OFF WHILE DRIVING
NHTSA ODI 11297256
Dec 30, 2019Transmission & drivetrainEngine
THIS IS THE 2ND TIME I AM HAVING THE SAME ISSUE. THEY REPLACED THE CLUTCHES. I DROVE THE CAR A COUPLE OF WEEKS AND AM HAVING THE SAME ISSUES WITH SURGING/LUGGING. NOW, IT IS HAPPENING IN LOWER GEARS AND WHEN I ACCELERATE TO HIGHER GEARS. IT IS NOW HAPPENING WHEN I AM IN REVERSE, TOO.
NHTSA ODI 11292006
Dec 30, 2019Engine
2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SHAKING IN MOTOR. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE PERSISTED. *JS
NHTSA ODI 11290512
Dec 26, 2019AirbagsBody & structureEngineCrashFire
ON DECEMBER 12TH, 2019, I WAS INVOLVED IN A THREE-CAR FENDER BENDER ON FAIRFAX COUNTY PARKWAY IN VIRGINIA. I WAS TRAVELING IN SLOW-MOVING TRAFFIC AT 7:20AM, CLOSE TO RESTON HOSPITAL, WHEN THE TWO CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY AND I UNFORTUNATELY COULD NOT BRAKE IN TIME TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR DIRECTLY IN FRONT OF ME WAS A TOYOTA SUV AND HAD A TOW-BAR, WHICH TOOK MOST OF THE IMPACT OF THE CRASH AND CAUSED DAMAGE TO MY VEHICLE. ASIDE FROM SOME MINOR SCRATCHES, BOTH OF THE OTHER CARS INVOLVED IN THE ACCIDENT WERE FINE AND THE TWO DRIVERS WERE ABLE TO CONTINUE ON THEIR WAYS TO WORK. MY CAR, ON THE OTHER HAND HAS BEEN DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY AS IT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. AS I MENTIONED ABOVE, THE TRAFFIC WAS SLOW-MOVING SO WE WERE NOT TRAVELING AT MORE THAN 25-30MPH AT ANY TIME ON THAT STRETCH AS WE NAVIGATED THE TRAFFIC. THIS SHOULD HAVE BEEN A VERY LOW-IMPACT AND MINOR INCIDENT; HOWEVER, FOR SOME UNKNOWN AND UNEXPLAINABLE REASON, THE FORD FOCUS WAS ON FIRE BEFORE I EVEN KNEW THAT I HAD CRASHED. THE IMPACT WAS SO MINIMAL THAT NO AIRBAGS DEPLOYED. FIREFIGHTERS WERE ONSITE WITHIN 5 MINUTES AND HAD DIFFICULTY PUTTING OUT THE BLAZE. IN ADDITION, I WAS STILL IN THE CAR WHILE IT WAS ON FIRE BECAUSE IT HAPPENED IMMEDIATELY UPON IMPACT, SO WHILE I WAS LUCKY TO WALK AWAY WITHOUT ANY PHYSICAL INJURIES, I WAS IMMEDIATELY TAKEN TO THE AMBULANCE TO MONITOR MY VITALS AND TRY TO CONTROL MY SHOCK. I REALIZE THAT THERE HAVE BEEN RECALLS OF FORD FOCUS VEHICLES PURCHASED IN 2017 AND PRIOR; HOWEVER, I STRONGLY BELIEVE THAT THE SAFETY CONCERNS RAISED IN PREVIOUS LAWSUITS AGAINST FORD PERTAIN DIRECTLY TO THE 2018 MODEL AS WELL. WE HAD ALREADY REPLACED THE CLUTCH IN THE FOCUS AFTER A YEAR AND A HALF BECAUSE OF A TRANSMISSION FAILURE ALSO NOTED IN PREVIOUS YEARS.
NHTSA ODI 11291305
Dec 23, 2019Transmission & drivetrain
AUTOMATIC TRANSMISSION SURGES WHILE DRIVING LIKE IT IS SEARCHING FOR PROPER GEAR. PUT IN PARK ON HILL SOMETIMES CAR WILL START TO ROLL THEN TRANSMISSION CATCHES AND HOLDS IN PLACE. WHEN GO TO BACK IN TO PARK TAKE STOP TAKE OUT OF DRIVE TO NEUTRAL THEN TO REVERSE LIKE IT IS STILL IN NEUTRAL GIVE A LITTLE ACCELERATOR AND IT WILL CATCH IN REVERSE. THESE PROBLEMS ARE INTERMITTENT AND NOT ALL THE TIME WHILE DRIVING. THE DRIVING AND PARKING ON HILL ISSUE IS A COUPLE MONTHS. THE REVERSE ISSUE IS A YEAR OR MORE.
NHTSA ODI 11290803
Dec 20, 2019Transmission & drivetrain
VEHICLE BEGAN LOSING POWER WHILE ACCELERATING AND THEN WHEN SUDDENLY JERK FORWARD. THIS HAPPENED ON A CITY STREET, TRYING TO GO JUST 25 MPH. TRANSMISSION LIGHT CAME ON. UPON TAKING VEHICLE TO THE DEALERSHIP THEY DETERMINED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. CAR CURRENTLY ONLY HAS 6,200 MILES ON IT. NOT FEELING GREAT ABOUT THIS PURCHASE.
NHTSA ODI 11290332
Dec 17, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SHUDDERED, SHOOK, AND VIBRATED. THE FAILURE OCCURRED AT VARIOUS SPEEDS, BUT WAS MORE PRONOUNCED WHILE ACCELERATING FROM A STANDSTILL. THE VEHICLE WAS TAKEN TO SANES FORD (4721 AYERS ST, CORPUS CHRISTI, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE TRANSMISSION CLUTCH WAS REPLACED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.
NHTSA ODI 11289641