Transmission control module went out in my car while on the highway. Car decelerated and sputtered almost causing a rear end collision. I was almost struck by a truck driving behind me.
NHTSA ODI 11455787
Home · 2018 Ford Focus Bev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
285 of 743 complaints match · Transmission & drivetrain · clear filters · page 9 of 12
Transmission control module went out in my car while on the highway. Car decelerated and sputtered almost causing a rear end collision. I was almost struck by a truck driving behind me.
NHTSA ODI 11455787
The contact owns a 2018 Ford Focus. The contact stated that while stopped at a red light, the vehicle inadvertently moved forward. The vehicle was taken to the dealer and Mtn. View Ford (301 E 20th St, Chattanooga, TN 37408). The dealers had replaced the transmission on three separate occasions; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The manufacturer declined to buy back the vehicle since it was not purchased from a Ford dealer. The failure mileage was approximately 40,000.
NHTSA ODI 11451512
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, his vehicle lost motive power and stalled three times. The contact waited for five minutes, restarted, and drove the vehicle to an independent mechanic. While driving to the independent mechanic, the service transmission warning light illuminated, and the vehicle would no longer accelerate or move forward. The contact stated that another vehicle nearly crashed into his vehicle due to the failure. The independent mechanic diagnosed the vehicle with transmission failure. The mechanic notified the contact of NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 41,380.
NHTSA ODI 11450244
The contact owns a 2018 Ford Focus. The contact stated while stopped at a traffic light, the transmission shuddered. After the brake pedal was released, the vehicle went into reverse. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions to be diagnosed. The contact was informed that the shifter, seals, and clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to another dealer for assistance. No further assistance was provided. The contact was concerned about being in a crash while driving the vehicle. The failure mileage was approximately 14,100.
NHTSA ODI 11443816
The contact owns a 2018 Ford Focus. The contact stated that upon purchase of the vehicle from an independent mechanic, the vehicle would stall at various speeds as an unknown warning light would appear on the instrument panel. The contact took the vehicle to a dealer where multiple repairs were performed on the vehicle. A year later, the contact stated that a "vehicle overheating, pull over" warning message appeared on the instrument panel. The contact had to restart the vehicle to clear the message and resume normal driving. The contact had spoken to the manufacturer and was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
NHTSA ODI 11442786
The contact owns a 2018 Ford Focus. The contact stated that upon depression of the brake pedal or while at a complete stop, the vehicle would vibrate without warning. The contact had taken the vehicle to the dealer on two occasions for the failure and both times, the contact had the clutch assembly, the seal gasket, and fluid replaced. Despite the repairs, the failure returned every 20,000 miles. Recently, the failure returned, and the contact was informed that the repair would not be covered under warranty. The manufacturer had been notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 20,000.
NHTSA ODI 11441964
The contact’s mother owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the brake pedal was depressed, and the vehicle started shaking abnormally while coming to a stop. The vehicle also experienced the abnormal shaking while moving off from a complete stop, whenever the accelerator pedal was depressed. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the TCM (Transmission Control Module) was faulty and needed to be replaced. The contact was informed by the dealer that the part was not available for the repair. An aftermarket replacement part was ordered to facilitate the repair; however, after installing the part, it failed to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
NHTSA ODI 11440832
Ford is aware if an issue with the dual clutch transmissions present in their Ford Focus models from 2011 to 2018. Recently they settled a lawsuit in the case if 2011 to 2016. I would like to report that this issue is still present. They currently want 8000 dollars for the transmission alone, and said that it is still a dual clutch, so it could do the same thing again and give out or it could be fine.
NHTSA ODI 11440220
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle stalled randomly. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission replaced. The vehicle was repaired however, the failure recurred. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 103,000.
NHTSA ODI 11439495
The contact owns a 2018 Ford Focus. The contact stated while traveling at highway speeds, the vehicle would violently shake without warning upon the depression of the accelerator pedal. The contact stated that the shaking would cease once he took his foot off the accelerator pedal. The contact called the dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 56,000.
NHTSA ODI 11439336
Since i bought the car in 2018 i noticed issues with the car. From jerking, shaking when accelerating, even not accelerating at times which almost caused an accident. Also not changing gears properly. It has left me several times with not giving me the option to reverse. For the first year i constantly took the car to ford dealerships to get checked with everytime it coming back with nothing wrong. I wasted time, money and it was really an inconvenience with the whole hassel. Not to mention the stress it put me through which led to mental issues, psychiatric visits and medications. I contacted ford several times and was also getting the run arround. They finally felt they could shut me with some type of free maintenance plan which at that time decided to give up and just accept. 5 months later took the car again with same issues and finally was told my a service rep that a transmission tech had never even looked it in tge past times. After being checked they had to replace something with the clutch. Also about months later some with the fuel valve/pcv had to be repaired which has been a recall for ford but not my specific vehicle/vin. And now only after 3 yeats of owning the car again having issues the same if not worse with the transmission. I no longer have bumber to bumber, powertain or extended warranty due to too many miles. I will be taking it tomorrow which i am sure is going to cost a lot not to mention i am still paying for the car. Oh and ford said even if it was the same thing with the clutch their repair warranty is only 2 years and i just passed that by a couple of months. I have always had used old cars and went through the hassle of car repairs. Being a single mom and moving to a bigger city to pursue my education i decided to buy a new vehicle so I wouldn't have problems but its been a nightmare with this car! I haven't been in a position to trade it or buy another car. I have just had to deal with it and its brought tears & caused mental issues.
NHTSA ODI 11436535
The contact owns a 2018 Ford Focus. The contact stated while driving 25 MPH, the vehicle inadvertently started jerking. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed and needed to be replaced. The contact stated that the vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 15.
NHTSA ODI 11433062
I have under 20,000 miles on the car and its already having issues shifting. The service station said it was a transmission issue. It whines and makes a vibrating sound when I shift gears, and it occasionally kicks back when pulling out of a stop.
NHTSA ODI 11429601
The transmission has shuddered and demonstrated excessive slippage for a year. This has caused problems when I accelerate into traffic. I reported it several times to the dealership (Liberty Ford in Canton, Ohio), and the dealer has finally confirmed the issue (several thousand miles after the warranty expired).
NHTSA ODI 11429654
The contact owns a 2018 Ford Focus. The contact stated that while on a slight incline reversing, the vehicle went forward instead. Additionally, the transmission was slipping and hesitating. The contact stated that several unknown warning lights became illuminated. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The contact called another local dealer Ted Russell Ford Lincoln (8551 Kingston Pike, Knoxville, TN 37919, (865) 693-7611) however, the vehicle was not diagnosed nor repaired. The contact stated the failure was like NHTSA campaign number: 18V845000 (Power Train). The contact was concerned about driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
NHTSA ODI 11425957
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and hesitated while shifting gears. The contact stated that there was an abnormally loud sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 18V845000 (Power train). The manufacturer had been informed of the failure and informed the contact they could not assist. The failure mileage was approximately 25,225.
NHTSA ODI 11421008
I bought my car on July 12, 2019 and had a PCM issue few months after that was messing with the transmission. it was covered under factory warrenty. Now 18 months later im having the same transmission issue but with a different code.. (P07A5) which is something internal. there should be a recall for this transmission cause i cant keep spending money to have this fix
NHTSA ODI 11419846
First the car engine light came on. Auto put on computer said it's was a emissions thing ..Now Everytime I put gas in it the car stalls and it is hard to keep it going. Also when pulling out it will jerk like the transmission is falling out
NHTSA ODI 11419133
EVERY SO OFTEN WHEN I STEP ON THE GAS TO ACCELERATE, THE CAR SORT OF SHUDDERS. I'VE HAD THIS PROBLEM WITH THE CAR BEFORE AND KNEW IT WAS THE TRANSMISSION. I'VE ALSO HAD TRANSMISSION PROBLEMS WITH THE CAR I HAD PREVIOUS TO THIS ONE WHICH WAS A 2014 FORD FOCUS. I HAVE BEEN TOLD THAT THIS IS NORMAL FOR TRANSMISSIONS TO ACT THIS WAY, BUT IT HAS HAPPENED WAY TOO OFTEN TO BE NORMAL.
NHTSA ODI 11416372
I WENT ON A TRIP AND THE TRANSMISSION WOULD JUMP AND BUCK IN FIRST AND SECOND GEAR AND I ALSO HEAR GRINDING NOSES WHEN IT STARTS JUMPING CALLED DEALERSHIPS AND WAS TOLD I WAS NOT COVERED ON THIS YEAR MODEL
NHTSA ODI 11413175
WHEN DRIVING, THE CAR WILL SHUTTER WHEN CHANGING GEARS. ALSO IN MARCH 2021, RADIO, BACKUP CAMERA AND USB PORTS STOPPED WORKING. DEALERSHIP SAID THAT IT WASN'T COVERED UNDER WARRANTY AND PAID OVER $800 FOR A NEW RADIO TO BE INSTALLED.
NHTSA ODI 11413181
HI I TOOK MY CAR INTO THE DEALERSHIP FOR THE TRANSMISSION AND THEY TOLD ME THAT THE 2018 FORD FOCUS HAS THE SAME CLUTCH AS THE OLD 2012-2016 FORD FOCUSES AND THAT THEY'LL CHANGE THE CLUTCH AND THAT THEY'RE IS NO REAL FIX. I SEEN THAT THE 2012-2016 FORD FOCUS HAS A RECALL FOR THE TRANSMISSION HOWEVER THE 2018 DOESN'T HAVE A RECALL THROUGH THE NHSTA AND IT IS THE SAME TRANSMISSION AND THAT THE DEALER SAYS PEOPLE NEED TO NOTIFY THE NHSTA AS IT IS A RECURRING PROBLEM AND THAT THEY CHANGE MANY CLUTCHES AND TRANSMISSIONS ON THE 2017-2018 AND THAT THE PROBLEM KEEPS PERSISTING THE SAME AS THE 2012-2016 MODELS. THE TRANSMISSION WILL SLIP FROM FIRST TO SECOND GEAR, THE STEERING WHEEL VIBRATES, AND THE TRANSMISSION WILL ALSO GRIND WHILE DRIVING.
NHTSA ODI 11407992
CONSTANT INCONSISTENT SHIFTING OF THE TRANSMISSION, ALONG WITH A PAUSE ON OCCASION WHEN YOU GO TO ACCELERATE ACROSS AN INTERSECTION.
NHTSA ODI 11405651
WHEN MY CAR IS RUNNING AND SITTING IDLE AT AN INTERSECTION, IT STUTTERS ANS HESITATES TO ACCELERATE. WHEN I AM DRIVING ON THE HIGHWAY AND I BEED TO SLIW DOWN OR SPEED UP; MY CAR STUTTERS AND HESITATES.
NHTSA ODI 11403396
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHCILE WAS TAKEN TO RICART FORD (4255 S. HAMILTON RD, GROVEPORT, OH 43125) WHERE THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI 11396604
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