What 743 owners told NHTSA about the 2018 Ford Focus Bev

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11621818

The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start-up immediately. The contact stated that after starting the vehicle, the vehicle stalled. The vehicle was taken to the local Auto Zone and diagnosed with a faulty purge valve. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.

NHTSA ODI 11621191

The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

NHTSA ODI 11620640

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11620049

My son car broke down Towed to Ford Waiting on a back order part since July 1st. No rental available. No loaner and no buyback . 23s66l4 recall#. Number23V905

NHTSA ODI 11619549

The contact's daughter owns a 2018 Ford Focus. The contact stated that while her daughter was driving 35-40 MPH and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to Randy Redinger and Sons Auto Service, where it was diagnosed. The mechanic retrieved DTC codes: P0456 and P144A and determined that the canister purge valve was stuck open, which caused excessive vacuum in the fuel vapor management system and caused the fuel tank to become deformed. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

NHTSA ODI 11618443

In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.

NHTSA ODI 11618266

The contact owns a 2018 Ford Focus. The contact stated while the vehicle was idling, the vehicle stalled and failed to immediately restart. The check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the canister purge valve had failed causing the fuel tank to collapse. The contact was informed that the purge valve, fuel tank, and fuel tank module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,283.

NHTSA ODI 11617669

The contact owns a 2018 Ford Focus. The contact stated that while his son was driving approximately 30 MPH, the vehicle lost automotive power and failed to restart, with an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

NHTSA ODI 11617713

See attached document for complaint.

NHTSA ODI 11616864

See attached document for complaint.

NHTSA ODI 11616919

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while the vehicle was parked, the vehicle failed to start as intended. The check engine and oil warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump had malfunctioned and caused oil to not be pumped into the engine and that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The manufacturer was notified of the failure. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

NHTSA ODI 11616475

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

NHTSA ODI 11616510

The clutch failed, and is available for inspection. The dealer confirmed clutch needs replacing. No warning lights which is why I scanned for any codes. Other than the dealer no other inspections. I was driving normally along on the highway in stop and go traffic. A/C was on and normal breaking and traveling 15-25MPH. As traffic broke started to accelerate at a normal pace. Then the vehicle started to violently shake, got really loud like my exhaust had fallen off. I had to put the hazard lights on. Then put the vehicle in neutral as traffic was passing me on both sides. From neutral went back to drive and it make a loud noise but seemed power was back. I had to keep rpm’s under 2000 and get off the highway and drove slowly home. Applying any higher acceleration resulting in shaking and noises. I did stop to see if any fluids or objects hanging once safely off the highway but nothing was there. I scanned the vehicle in the following days and had zero codes, attached. Then made appointment for the dealership. They are saying no recall while my scanner says possibly. I called Ford direct and they point me to here as my vin apparently doesn’t meet the criteria.

NHTSA ODI 11614667

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.

NHTSA ODI 11614026

Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.

NHTSA ODI 11613295

The transmission began to overheat and shut the car off out of safety, upon taking it to dealership they have described the exact same problem found under recall I8S07 except this car has an automatic transmission. The clutch is stuck and has now damaged more components on the transmission resulting in a $4100 bill for repairs for something that should be a part of this safety recall.

NHTSA ODI 11613038

Lurching jerking shifting problems then transmission hot alert. pull over wait five and start again. RPM increase and feels like automatic transmission slipping. won't start again until sitting for a while. pulled over twice on the freeway. went to autozone and engine light code indicates need to replace transmission control module.

NHTSA ODI 11612026

Engine light came on while after car hassertated withe code p144A engine detected running the PCM and obstruction in the EVAP SYSTEM PURGE VAPOR LINE IS BLOCKED AND TO REPLACE EMISSIONS SYSTEM PURGE VAPOR CANISTER PURGE CONTROL VALVE

NHTSA ODI 11611962

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 40 MPH, the contact attempted to accelerate however, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the check transmission warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The contact was advised by the mechanic that there was a recall for the transmission, NHTSA Campaign Number: 18V845000 (Power Train). The contact called the manufacturer and was advised that the VIN was not included in the recall. The failure mileage was approximately 35,000.

NHTSA ODI 11611803

The contact owns a 2018 Ford Focus. The contact stated while stopped at a traffic light, the accelerator pedal was depressed, and the vehicle started shaking moderately lost motive power, and failed to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was steered to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that an unknown software needed to be updated and the actuators and clutch needed to be replaced. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11611603

Before Ford issued the recall, our 2018 Ford Focus engine seized up and stopped working while we were driving it. We had it towed eventually to the Ford dealer in Shakopee, MN and they said the engine was shot from the issue it was finally recalled for in February of 2024. We bought the car in August of 2018 and this happened in August of 2021 with less than 80,000 miles on it. We ended up replacing the engine which cost $6585.44 for a new engine. We reached out to Ford and they told us it was not their problem. That was until February of 2024 when we received a letter with a safety issue regarding that problem. Now the new engine is also having this problem. Ford would not reimburse us for the new engine. We want to put in an official complaint that they actually ignored this problem even as we googled at the time and saw that it was happening. They're still not equipped to deal with it. We want our money back from the new engine we paid for.

NHTSA ODI 11610940

The contact owns a 2018 Ford Focus. The contact stated while driving and exceeding 45 MPH, the vehicle shuddered and hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated while driving 60-65 MPH, the vehicle stalled. The contact pulled over to the side of the road. The vehicle failed to restart and made a whining sound. The vehicle was towed to an Auto Parts store, where it was diagnosed with high-pressure fuel pump failure. The contact stated that the failure had occurred while driving at highway speeds, causing the vehicle to be towed several times. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline), 18V845000 (Power Train), and 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The manufacturer referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 125,000.

NHTSA ODI 11610954

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11610990

See attached document for complaint.

NHTSA ODI 11610382