What 743 owners told NHTSA about the 2018 Ford Focus Bev

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was stuck in first gear and the vehicle failed to shift gear as designed. The check engine warning light was illuminated. The contact was able to drive to the residence. The vehicle was towed to the dealer, where the transmission control module was replaced; however, the failure recurred at the dealer. The dealer then diagnosed the vehicle and determined that there were metal shavings inside the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the vehicle was out of warranty. The failure mileage was approximately 72,000.

NHTSA ODI 11566249

The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, the low oil pressure warning light was illuminated. The contact pulled into the nearest gas station and added oil to the vehicle. The contact continued driving; however, the failure persisted, and the vehicle made an abnormal sound. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the oil pump drive belt tensioner had failed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,664.

NHTSA ODI 11566320

IN SEPTEMBER OF 2023, I EXPERIENCED AN OIL PRESSURE LIGHT. IT WAS EXPALIEND THAT THE OIL PUMP DRIVE BELT FAILED AND I NEEDED MY ENGINE REPLACED. SINCE THEN, I HAVE REACHED OUT MULITPLE TIMES TO FORD WITH LITTLE RECOURSE AS TO HELP WITH MY PROBLEM. NOW, RECALL # 23S64 / 23V905 HAS BEEN ISSUED CONCERNING MY PROBLEM. IN MY CHAT WITH FORD, THEY INDICATED THE PROBLEM IS MY RESPONSIBILITY AND WOULD NOT ACKNOWLEDGE THE RECALL AND ANY HELP.

NHTSA ODI 11565950

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the check engine and check oil warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and advised the contact that the engine needed to be replaced. The vehicle had not been repaired. The failure mileage was approximately 77,000. VIN tool confirms parts not available.

NHTSA ODI 11565967

First it started with the batterie we had to purchase a new batterie $207 then while driving the car turned of and I had to get the car towed I purchased from Ford dealer a new Starter I paid $279 I had the mechanic install the new starter I drove the car about 5minuts one one light away from the freeway entrance and i feel the car jerk it stopped while o was driving almost causing an accident I heard a big clunk I had to call the mechanic he drove to where the car turned on he inspects the car he put his CAR DIAGNOSTIC READER ON IT 10 CODES CAME UP ON THE SCREEN he let me know my engine is seized due to low oil pressure. The engine needs to be replaced. i called ford they told me unfortunatly theres an early recall for my vehicle and they dont have the parts or repair instructions until there 2nd quarter so I had to get another tow truck to tow my vehicle to the nearest ford . My car only has 70000-75000 miles the check engine engine light is turned on at the ford dealer they opened a ticket for me thr lady that helped me was very nice and helpfull unfortunatly thats the only thing they can do right now is keep the vehicle due the inspection and wait until the 2nd quarter for thr remedy which is 2-3 months from now when i called ford special support i was told the same thing for the moment its at the early stage of the recall now im left without a car now .

NHTSA ODI 11566005

I was driving my ford focus se 2018 on 1/15/2024. Once I made my stop at an intersection leaving my community my vehicle did not accelerate when ever I made my full stop. I began to repeated make an attempt to accelerate but it refused to do so. I placed my hazardous light on and attempted to reserve back into my community but I noticed my clutch was not engaging when I switched gears to the appropriate gear despite Witnessing my dash board display the rear view to reverse, my vehicle remained stalled. I placed my ford focus 2018 in park so I’m able make a phone call I noticed my vehicle began to roll forward even tho it’s placed in park. After pushing my vehicle safety to the shoulder of the road I engaged the “E” brake. I felt comfortable and safe to leave the vehicle in it current state.

NHTSA ODI 11566132

Purchased car 9/30 and have driven less than 3600 miles. Engine slow to accelerate, also revving up while at a stop light, lurching forward, lagging, and recently on 1/3 not drive able and had to be towed. Engine light on with codes P2837 and P287B. Two different garages (1. Fritz Ford and McNairs Auto) have diagnosed this vehicle to have a defective TCM freezing up gears, causing transmission failure. Notified Ford Motors in MI, they advised me to submit a report to NHTSA to help. Repair cost is 8600.00 at McNairs, 9600.00 at Fritz Ford in Riverside, CA No warranty on this car! Please help!

NHTSA ODI 11565792

Jan 16, 2024 Our vehicle turned of while I was driving I almost crashed into another vehicle the vehicle jurked and swirved to the side it caused the car to move to the other lane and a sound of a bang occured my car turned off 4 days prior I had to get my car towed I went to ford to ford and order a starter because the car turned of while driving I had to get a mechanic he installed the starter but one week before that we thought the problem was just the batterie on jan 9 2024 I had to call AAA and purchase a battery on jan 13, 2024 my car stopped while I was driving.. We had the starter replaced and today is the second time this occured Jan 16,2024

NHTSA ODI 11565844

Vehicle has been parked for 3 months will not start. Needs engine. Recently seen recall on 2018 Ford Focus. This recall is not on my car but am sure that is what called engine failure.

NHTSA ODI 11565549

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle decelerated unintendedly. The contact depressed the accelerator pedal down to the floorboard, but the vehicle failed to respond. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle. The contact continued driving; however, the failure recurred while driving. The contact stated that the failure had been recurring increasingly, and the vehicle was towed to the residence on one occasion. Additionally, the contact stated that the vehicle failed to start while shifted into park(P), and only start while shifted into neutral(N). The contact also stated that the vehicle failed to respond while shifting into reverse(R). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

NHTSA ODI 11564866

My head gasket blew and there was no unjust stress put on my engine. One day my check engine light came on and then my vehicle overheated and started to have vapor leak out of the exhaust

NHTSA ODI 11564867

1. The code indicates that the evaporative emission control (EVAP) system is unable to bleed up the fuel tank vacuum. p1450 2.Purge Valve needs replacement as it is sucking p0456 3. After getting gas, gar does not start Sick of being told nothing is wrong and it isn't happening to my 2018 Ford Focus. Now I have to have it diagnosed again for 280.00 when I know that my car should be included in all recalls. Yes it has been confirmed by a mechanic I am at risk constantly in this car. Yes check engine soon light keeps coming on

NHTSA ODI 11564344

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hard shifting occurred at various speeds. The failure also occurred while the vehicle was down shifting. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 170,000.

NHTSA ODI 11562981

Transmission control module went at 85,000 miles cost me 3500 in repair. Causing the clutch and clutch solenoids to go early.

NHTSA ODI 11562519

The contact owns a 2018 Ford Focus. The contact stated while depressing the brake pedal, the vehicle came to a complete stop, and the transmission inadvertently downshifted. The vehicle then jerked forward. Additionally, the transmission failed to shift into gear. The vehicle was taken to the dealer, where it was diagnosed that the clutch forks, transmission, and activator were faulty, and determined that the clutch, clutch forks, and activator needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 105,000.

NHTSA ODI 11562346

When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.

NHTSA ODI 11562368

The dealership told me that I need a new engine and they said that the engine was poorly made but that there was nothing they could do to help with the cost. I only have 103,947 miles on the vehicle and kept up routine maintenance. The dealer said that Ford is likely to recall this engine. I also tried to call Ford corporate customer support for assistance and they said they were unwilling to help at all. There is a safety issue with the coolant system that causes engine failure. The diagnostic is to replace the entire engine. There are safety bulletins that exist but no assistant other than replacing a failed engine with another poorly made engine. This should not be legally allowed to occur. The consumer is helpless here. Please help me.

NHTSA ODI 11562372

Symptoms began 2020 with grinding and vibrating when automatic shift from A stop to first gear especially on inclines. Dealer inspected transmission and found excessive clutch residual, replaced the duel clutch, cleaned clutch housing, and reset the transmission 11-17-2020. Symptoms have re started 2023. Clutch and transmission issues can lead to leaks and fire risk.

NHTSA ODI 11562465

The dealership told me that the sensor I read that was a recall wasn't covered because my vin wasn't on the list of re-calls. I looked up what auto zone pulled up as the code and pretty sure it was the fuel filter valve. But after taking it to our regular mechanic he replaced a line in the engine area that connect beside the battery going to the air filter area looks like a long black hose and then stated that may have been bad gas but was reading the re-call and my car was doing what I was reading. Some one said purge valve. He already replaced it and works fine. But I would get gas started off not starting up good then got worse had to leave it on while pumping 1 day it just died on me on fourth of a tank in the middle of rush hour and about got hit a bunch of times and nearly had to go to the e.r. made my heart rate escalade to high. Then got to were I couldn't even barely get it started so my ex husband paid to get it fixed costing dang near $250 I shouldn't have to be responsible for. There was never anything ever wrong with my car prior had it since new took very good care of it only put 60 thousand miles on it in 5 years maybe a very few oil changes and 1 set of tires but that was it. It won't let me upload my files either

NHTSA ODI 11561804

While backing out of a parking spot vehicile was in reverse and without notice the car slamed in drive. My daughter slammed on the brakes and tried agian the car got alomost out of the parking spot and it did it again shifting gears with no warning. This happened three times. She checked to make all the doors were closed. No others cars were anywhere near her. She finally got the car home and we took it to the local Ford dealer and they said they never heard of this problem. This seems to be documented with Ford Focus autos. The car has 38,000 miles and is out of warranty by 2 months. This seems to be a safety issue Ford should correct. The car is not safe for the road.

NHTSA ODI 11559951

Transmission has failed the clutch got stuck and transmission overheating.

NHTSA ODI 11560006

Upon arriving at my job after a 50 mile commute, I noticed my engine making abnormal noise followed by an oil pressure engine light. After researching the symptoms, I found it is well documented that there is an issue with the Ford 1 liter ecoboost wet belt system. 2 Ford SSM bulletins (48093 and 49726) describe a wet belt tensioner failure followed by the oil pump belt shedding teeth resulting in loss of oil pressure. After removing my oil pan, the tensioner was found in the oil pan along with most of the oil pump belts teeth. Ford's recommendation is an engine replacement. Ford recommends replacing the wet belts at 150,000 miles with most failing quite prematurely This failure can happen at any time or speed causing total loss of power or catastrophic engine damage making it a safety concern for the driver as well as others.

NHTSA ODI 11559633

Last week the service engine light appeared. I was due to get an oil change, so I had it done that day. The light remained on, so I took it to a local auto shop and they did a code reader. The code was P0783, drive train. I googled my car and the error code and a huge list on recalls appeared related to the same make and model of my car, but different vin number. If this is true, why isn't my car a part of this? I'm going to call the Ford company and see if they can help me. When I'm driving she chokes and chugs and lurches above 40mph and goes into a high rev then back down within seconds. She also stutters at a stop and just doesn't drive smooth like she used to.

NHTSA ODI 11558224

The brake got stuck and made it very difficult to start the car. Considering it’s a push start. The car then started misfiring and had trouble accelerating. Took it to Ford Auto Nation a few weeks later as it had not advanced, they informed me that the clutch and petal had to be replaced along with a few other parts.

NHTSA ODI 11557295

Hi I have a 2018 Ford Focus SE with less that 64,000 miles that had the same Powershift Transmission problem as the older recalled ones. It is certainly a safety issue since it involves a loss of power and not switching gears correctly. I called the Ford Customer Service Center and they appeared to agree with me that this type of failure shouldn’t happen so quickly but after a week of waiting for a response after a follow up call they told me via email that they would do nothing and there were no current programs to help out. I see that there is currently is a class action suit involving this very issue and many forums with complaints so there must be many more people out there with the same issue. The car has less than 64,000 miles and had a clutch failure with the Powershift Transmission, still an ongoing issue that it appears Ford doesn’t care about. Our dealer is aware of issues involving these transmissions and they too were unable to get any help from Ford. It appears Ford would rather wait to there are more deaths, lawsuits and/or Government action before doing anything. We have had it repaired and it cost almost $2,000 even after the dealer helped a bit. I’ve attached the bill.

NHTSA ODI 11556777