What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

The contact owned a 2018 Ford F-150. The contact stated that while the contact's son was driving at 20 MPH, the contact's son noticed an unusual sound. The steering wheel did not turn in the intended direction. No warning lights illuminated. The contact stated the steering wheel was detached and loose. The vehicle crashed into a nearby tree. The contact's son did not sustain any injuries. In addition, the air bags did not deploy. The vehicle was towed to the insurance company for inspection. The vehicle was condemned as a total loss by the insurance company. A police report was filed; however, the information was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised that the vehicle needed to be inspected by the investigator. The failure mileage was unknown.

NHTSA ODI 11670580

IN HEAVY RAIN ON 10/15/2020 VEHICLE PULLED HARD TO THE LEFT. RESULTING IN VEHICLE HYDROPLANING OF OF I26 AT HIGHWAY SPEEDS. WENT INTO THE MEDIAN HITTING A BUNCH OF SMALL TREES AND TEARING UP THE VEHICLE. I BARELY MISSED A LARGE TREE THAT WOULD HAVE RESULTED IN INJURIES TO ME AND MY 6 YEAR OLD SON. LUCKILY NO INJURIES WHERE SUSTAINED. PREVIOUS TO THE INCIDENT I HAVE BEEN EXPERIENCING OCCASIONAL PULLING TO THE LEFT. ALSO A GRINDING NOISE. BELIEVE TO HAVE A PROBLEM ON THE LEFT FROM SIDE. INCIDENTS WHERE SO OCCASIONAL THAT I DID NOT TAKE VEHICLE TO DEALER FOR REPAIR BELIEVING THAT THEY WOULD NOT BE ABLE TO FIND AN ISSUE THAT HAPPENED ONLY VERY RARELY. (MAYBE ONCE PER MONTH) AFTER THE INCIDENT I GOT LOOKING AROUND AND FOUND A TECHNICAL SERVICE BULLETIN FROM FORD THAT I BELIEVE IS RELATED TO THIS ISSUE. FORD SHOULD BE RECALLING VEHICLES FOR THIS SO THAT PEOPLE ARE NOT INJURED. BULLETIN NUMBER IS 18-2273. PICS AND BULLETIN ATTACHED.

NHTSA ODI 11364647

1.) F150 SUPERCAB DRIFTS ERRATICALLY. FORD HAS ALIGNED VEHICLE TWICE, BUT ISSUE REMAINS. FEELS LIKE TRUCK IS IN A HIGH-WIND ENVIRONMENT, BUT IT IS A CALM DAY. TRUCK WILL VEER OFF ROAD UNLESS EXTREME CARE IS EXERCISED. 2.) TRANSMISSION LUGS ON ACCELERATION, PARTICULARLY @ 1100RPM AND 38MPH. 3.) HARD "CLUNK/THUMP" SENSATION AT LOW SPEEDS, CAUSING SEVERE "WHIP-LASH" ACTION TO OCCUPANTS OF VEHICLE. 4.)WHEN TAKING SLOW LEFT TURN UP A STEEP INCLINE THE TRUCK LUGS AND TRANSMISSION FEEL LIKE IT IS SLIPPING AND UNABLE TO DOWNSHIFT, CAUSING A SIGNIFICANT LOSS OF POWER AND MOMENTUM. 5.) ENGINE STALLS WHEN LEAVING STOP LIGHT. DASH LIGHTS COME ON SAYING" AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE."THIS IS IN THE MIDDLE OF A BUSY INTERSECTION. I AM ATTACHING A PICTURE OF THE DASHBOARD ERROR. PLEASE NOTICE I AM STILL IN "D" DRIVE WHEN THIS MESSAGE CAME UP.

NHTSA ODI 11307075

WAS DRIVING BACK TO MY OFFICE AND ON THE ON RAMP FROM A HIGHWAY TO INTERSTATE 95 SOUTH. I EASED LEFT TO MERGE ONTO THE INTERSTATE GOING ABOUT 45MPH AND INCREASING SPEED WHEN MY STEERING WHEEL PULLED LEFT QUICKLY ON ITS OWN POWER AND STEERED US HEAD ON TOWARDS THE METAL GUARD RAIL IN THE CENTER MEDIAN. I TRIED TO PULL RIGHT BUT THERE WAS RESISTANCE. I NOTICED AN 'UPHIL DECENT FAULT' ON MY DASH JUST BEFORE MY TRUCK STRUCK THE GUARD RAIL. LUCKILY I WAS ABLE TO LAST SECOND PULL THE VEHICLE RIGHT ENOUGH WHERE IT WASN'T A FULL HEAD ON COLLISION AND MY EMPLOYEE IN THE PASSENGER SIDE WAS JUST SORE AFTER THE FACT. I AM CURRENTLY UNDERGOING MEDICAL TESTS FOR BACK, NECK AND SHOULDER NUMBNESS AS WELL AS TENSION HEADACHES . NO AIRBAGS DEPLOYED! FORD SAID ONCE THE BODY IS FIXED WHERE THEY CAN RUN TESTS THEY WILL SEE WHAT CAN BE DONE, BUT I DO NOT FEEL SAFE DRIVING THIS VEHICLE. IT LITERALLY TRIED TO KILL US. THERE WAS ALSO A 'SERVICE ADVANCETRACK' LIGHT ON THE DASH. I PREVIOUSLY HAD THOSE FAULTS AND THE DEALERSHIP SAID IT WAS A WHEEL BEARING THAT THEY NEEDED TO REPLACE. SOMETHING IS GOING ON WITH THESE VEHICLES.

NHTSA ODI 11267299

TL* THE CONTACT OWNS A 2018 FORD F-150. WHEN APPROACHING A STOP OR MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL SEIZED. THE CONTACT CRACKED HIS ELBOW WHILE ATTEMPTING TO TURN THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT HAD TO USE MORE FORCE THAN USUAL TO TURN AND STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO OTHER UNKNOWN DEALERS AND SERVICED FIVE TIMES, BUT EACH REPAIR FAILED. THE VEHICLE WAS DRIVEN TO ASTROG FORD (2028 7TH ST, PARKERSBURG, WV 26101, (304) 485-8585) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT WAS "THE NATURE OF THE TRUCK AND THEY SHOULD DEAL WITH IT". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,329.

NHTSA ODI 11228674