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What 710 owners told NHTSA about the 2018 Ford Explorer Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (710)Crash / fire / injury (29)Body & structure (284)Engine (93)Electrical system (56)Transmission & drivetrain (46)Engine & cooling (29)Visibility & wipers (27)Backup camera & sensors (26)Fuel system (23)Steering (20)Suspension (20)

26 of 710 complaints match · Backup camera & sensors · clear filters · page 2 of 2

Aug 9, 2021Backup camera & sensors

According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.

NHTSA ODI 11428422

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Working with the data? Download all 710 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Explorer Gas verdict →