What 1,734 owners told NHTSA about the 2018 Ford Escape Gas

On Sept.17, 2021 my 2018 Ford Escape rolled away. When I was leaving a driveway, I got in car, buckled my seatbelt, started the engine and put the vehicle in Reverse. I immediately realized I had not paid for the item and shifted into Park. I unbuckled my seatbelt, opened the door, got out of my vehicle, walked fully past the door. At that point, I noticed the vehicle rolling backward on the flat driveway. I ran after my car to try to get my foot on brake because I was in a neighborhood with children. I nearly got my foot on it when I was knocked down and the driver-side front wheel ran over me, crushing my pelvis and sacrum and causing other injuries to my abdomen and legs. -I believe my car was in False Park.That is why it didn’t move as soon as I took my foot off the brake and was able to clear the open door. Both my husband and I have been able to get the car back to that false park position where it might stick for 5 seconds or several minutes. I have several videos I can share. - Automatic Electronic Park Brake would have prevented this accident. - Inadequate Warnings 1.The chime for Door Open when in Park is almost identical to the Door is Open not in Park. 2.The warning on the dash is in white and Orange for Door Open In Park and All WHITE for the more dangerous Door Open Not in Park. 3. A warning in the magnitude and attention-grabbing of the Seatbelt off or Collision warning would be more appropriate. 4.Ford did not warn customers until July of 2022 that there was a transmission issue recall. However, Ford sent a technical Bulletin to their Dealer Repair shops that there was a transmission issue in March 2021. I always used my Parking brake on hills but not on flat ground. Had Ford sent me a warning in March 2021, I most certainly would have used it that day and every day. -Quick Reference Guide should include Parking Brake Information and warning not just in the long owners manual. They don't even show its location.

NHTSA ODI 11731964

My husband were driving and per him and per my Son brake failed to work he stepped the break multiple times wouldn't work that RESULTED TO A CAR CRASH. I have a dashcam I reviewed the video the car had a weird noise then accelerated from 64-78 then that's it it crashed,, break didn't engaged The car is currently in Marion IL, I spoke with state farm they said they are in the process today in transferring the car to the closet state farm storage. I am ok for NHTSA to do forensics in the car. So let me know ASAP I can turn over the car to NHTSA for further investigation. Having the vehicle brand new for 6 years a 2018 ford escape titanium with no problem and been maintained brought to Golf Mill ford in Niles Il every 6 months and I was not told there is any problem in my car, the last time it was checked was January 2025 and all were fine I was told. The vehicle placed 5 lives was put at risk of death because of this break failure that shouldn't happen, this is something that needed checked ( and ESCALATED) and take seriously before multiple lives can possibly affected or taken. I HOPE FORD reach out to me of this matter I almost lost my husband and Son with this defect. No warning lights or anything for this brake failure and this 2018 ford escape vehicle should be updated with the technology but it's just a failure now I AM LEFT WITH NO CAR, and per state farm liable to the other party or defected car hit and we should me responsible FORD should take that responsibility. NOW I DONT KNOW IF I SHOULD GET ANOTHER FORD THE TRUST HAS BEEN TARNISHED NOT UNTIL MAYBE FROM FORD REACH OUT TO ME DIRECTLY. and I have Statefarm , I didn't feel that I was heard.. This is not our fault it's a defect. Hopefully NHTSA can help us investigate this matter.

NHTSA ODI 11657360

The contact owned a 2018 Ford Escape. The contact stated while her son was driving approximately 30 mph, he began to depress the brake pedal and also attempted to use the emergency brakes but failed to stop the vehicle and rear-ended another vehicle. The contact stated no warning light was illuminated. The contact stated the front driver-side air bag did deploy. The driver did not sustain major injuries nor sought medical attention. The contact stated the other female driver did sustain unknown injuries and was taken to seek medical attention by an ambulance. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to the insurance towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11518072

Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.

NHTSA ODI 11509865

BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.

NHTSA ODI 11096357