What 1,734 owners told NHTSA about the 2018 Ford Escape Gas

Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surprised that the air bags did not deploy.

NHTSA ODI 11650019

The contact owns a 2018 Ford Escape. The contact stated that the driver's side door failed to shut completely. While exiting the vehicle, the door continuously poked her lower leg. There were no warning lights illuminated. Upon exiting the driver's side door, the contact was poked on her leg. The contact sustained injuries to the calf muscle and was cut. The contact was taken to the emergency room, where her leg was stitched up. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 36,000.

NHTSA ODI 11544485

I was in a head on collision where my vehicle went off the road and hit a guard rail head on. My vehicle was totaled but not a single air bag deployed. If I was not wearing my seat belt I could have been ejected from the vehicle. There were no warning lights of any kind shown. It was raining and wet out during the day.

NHTSA ODI 11527611

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR LIFTGATE OPENED AND A SUITCASE FELL OUT OF THE VEHICLE ONTO THE ROAD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WENT TO RETRIEVE THE SUITCASE FROM THE ROAD. WHEN ATTEMPTING TO PUT THE SUITCASE BACK INSIDE THE VEHICLE'S REAR AREA, THE HATCH STARTED TO CLOSE ON THE CONTACT'S HEAD AND DID NOT STOP. THE CONTACT HAD TO USE BOTH HANDS TO HOLD THE HATCH OPEN. THE CONTACT HAD TO GO TO THE URGENT CARE FACILITY AND WAS DIAGNOSED WITH A CONCUSSION. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER (DAVIDSON FORD OF CLAY, 3690 NY-31, LIVERPOOL, NEW YORK, (315) 860-009), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE CONTACT'S FOOT MUST HAVE BEEN TO CLOSE TO THE REAR FOOT SENSOR, WHICH CAUSED THE HATCH TO CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,709.

NHTSA ODI 11113565