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What 10 owners told NHTSA about the 2018 Ford Cmax Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (2)Airbags (2)Electrical system (2)Steering (2)Fuel system (1)Seat belts (1)Suspension (1)Transmission & drivetrain (1)Visibility & wipers (1)

2 of 10 complaints match · Airbags · crash/fire/injury only · clear filters

Nov 6, 2023AirbagsCrash

I recently rear ended a car and the front of the vechical was damaged. The air bag censor was destroyed, however the airbags did not come out. This was on a 2018 Ford c-max. Many people pointed out this malfunction and how my life was put at risk.

NHTSA ODI 11553864

Sep 19, 2023AirbagsCrash1 injury

I totalled my car. The steering wheel airbag failed to inflate

NHTSA ODI 11545455

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Cmax Hev verdict →