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What 227 owners told NHTSA about the 2018 Dodge Durango

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (227)Crash / fire / injury (11)Electrical system (86)Lights (54)Brakes (25)Engine (25)Seats (21)Transmission & drivetrain (13)Airbags (10)Fuel system (10)Driver assistance (7)Speed control (6)

2 of 227 complaints match · Speed control · crash/fire/injury only · clear filters

May 18, 2022Speed controlCrash

on May13th I was slowly pulling into my garage : as I was slowly easing my foot off the brake (but still in contact with the brake pedal), the car suddenly accelerated. I pressed my foot hard on the brake but was unable to stop the car. It was traveling very slowly with only about 5 feet to go when it suddenly accelerated. It struck the water heater which is situated against the rear wall of the garage with enough force to make my neck and shoulders hurt. There was a rubber trash can in front of the heater that may have absorbed some impact. There was a dent in the bumper. Inside the house, on the other side of the wall, the paint and plaster were cracked and somewhat displaced and a bureau pushed away from the wall. This acceleration happened without any warning. This also happened to my 2015 Dodge Durango in Feb 2019. The situation was almost identical; I was almost done pulling into the garage with my foot lightly on the brake when the car suddenly accelerated and struck the water heater, denting it and causing mor extensive damage to 2 walls inside the house. I had my own mechanic and the dealer evaluate that car and they couldn't find anything wrong. I did see reports of this happening to other 2015 Durangos at low speed. We traded in the 2015 Durango to the dealer because of the accident and their assurance that they'd never seen this happen (at the time it wasn't reported in any 2018 Durangos) and we bought the 2018 Durango that was involved in the May 13 acceleration. I plan to call the dealer but am not sure how to remedy the problem

NHTSA ODI 11465164

Jun 2, 2019Speed controlBrakesCrash

I WENT THROUGH CHEETAH CAR WASH WITH MY 2018 DODGE DURANGO AND UPON EXITING THE CAR WASH AND RECEIVING GREEN SIGNAL TO DRIVE I SHIFTED FROM "N" TO "D" AND STARTED SLOWLY DRIVING TOWARD THE VACUUM CLEANING AREA. AS I WAS SLOWLY PULLING INTO THE PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND HIT THE POST AND BUILDING, CAUSING IT TO STOP. I CALLED THE POLICE TO THE SCENE AND THEY HAD THE VEHICLE TOWED TO BASHAM TOWING SERVICE IN BOWLING GREEN, KY. PLEASE INVESTIGATE THIS VEHICLE FOR MECHANICAL FAILURE, BECAUSE IF THIS HAD HAPPENED ON INTERSTATE, THIS COULD HAVE ENDED WAY WORSE. I FOUND INFORMATION ONLINE THAT DODGE DURANGO HAS BEEN HAVING A NUMBER OF SIMILAR ISSUES. HTTP://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/CAR-ACCELERATES-ON-ITS-OWN-PROBLEMS.PHP

NHTSA ODI 11217405

Working with the data? Download all 227 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Dodge Durango verdict →