What 451 owners told NHTSA about the 2018 Chevrolet Traverse

The contact owns a 2018 Chevrolet Traverse. The contact stated that the driveway was on a slope, and his wife was attempting to reenter the vehicle while it was in parked and the engine was running, and in the process the vehicle began to roll forward down the contacts driveway, the contacts wife was injured in the process receiving bruises to her left leg and right hip, medical attention was required for the contacts injuries. The vehicle was brought to a stop upon crashing into a lawn mower trailer and the contact's garage with the vehicle's front passenger side quarter panel. Property damage was reported. The vehicle was going 5 MPH at the time of the crash. The contact confirmed that after the incident, the vehicle was still in the parked position after the crash. The vehicle was not towed. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. The local dealer was contacted, however the vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.

NHTSA ODI 11670496

WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.

NHTSA ODI 11388652

VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.

NHTSA ODI 11276883