What 59 owners told NHTSA about the 2018 Chevrolet Impala

Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that his life would be in danger if the airbag didn't deploy. This shouldn't be at the consumers expense as this is a safety issue. This has been ongoing for over 6 months.

NHTSA ODI 11687573

ON 16TH JULY 2020 WHILE DRIVING BELL SOUNDS WENT OFF IN MY CAR, ON DASH AIRBAG WARNING CAME ON AND GOT AN ONSTAR ALERT THAT AIRBAG MALFUNCTION. ONSTAR SAID TO GET IT TO DEALERSHIP ASAP. YESTERDAY 20TH JULY DEALERSHIP TOLD ME THAT FRONT PASSENGER SEAT AIRBAG MODULE, FRONT PASSENGER AIRBAG PLATE IN SEAT AND SOMETHING ELSE AIRBAG IS WRONG. TOLD ME NOT COVERED UNDER WARRANTY IN WHICH SINCE IT IS A 2018 I COULDN'T BELIEVE IT. THEY SAID BECAUSE HAVE 62,000 MILES IS WHY. I SAID THIS IS A SAFETY ISSUE THEY ACKNOWLEDGED THAT BUT SAID I WOULD NEED TO HAVE IT REPAIRED WHICH WOULD COST $1300 WITHOUT TAXES. I CALLED GENERAL MOTORS AND HAVE A CASE NUMBER. HOWEVER, NOT GM NOR THE DEALERSHIP NESMITH CHEVROLET, BUICK, GMC SEEM TO FEEL THIS SHOULD BE A RECALL OR A SAFETY ISSUE THAT THEY SHOULD BE LIABLE FOR!

NHTSA ODI 11340587

FREIGHTED: AIRBAG WARNING ON DASH CAME ON, BELLS STARTED MAKING NOSE IN CAR AND GOT ONSTAR ALERT THAT AIRBAG MALFUNCTION TO GET IT TO DEALERSHIP ASAP. EVEN IF PUSH DISMISS BUTTON COMES BACK ON. CALLED DEALERSHIP AND GOT AN APPOINTMENT: TODAY DEALERSHIP SAYS IT IS ISSUE WITH AIRBAG SENSORS IN PASSENGER SEAT AND PASSENGER SIDE AIRBAG. TELLS US IT IS NOT COVERED UNDER WARRANTY AND NO RECALLS FOR THIS. WE HAVE CALLED GM TODAY ALSO AND HAVE A CASE NUMBER

NHTSA ODI 11340332