Home · 2018 Chevrolet Express Passenger 2500 · Complaints

What 11 owners told NHTSA about the 2018 Chevrolet Express Passenger 2500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (11)Crash / fire / injury (1)Electrical system (4)Transmission & drivetrain (4)Brakes (2)Body & structure (1)Steering (1)Suspension (1)Visibility & wipers (1)

4 of 11 complaints match · Electrical system · clear filters

Jan 8, 2025Electrical system

While travelling down the road the "service Stabilitrak" and "service traction control" messages come on in the Driver Information Center and the lights for each component are lit in the dashboard. On occasion, the emergency brake light comes when I know the emergency brake is off. My safety is at risk because I'm not sure if the lights are indicating a problem or if the lights are malfunctioning as they come on every time I take a trip in this vehicle. The vehicle has been inspected by three different Chevrolet dealers, one of them three times and no fix has solved the problem. The dealers confirm the problem, but cannot find the solution. Chevrolet headquarters is well aware of the issue and have paid toward some of the dealer charges. The issue has been going since I purchased the vehicle in 2019.

NHTSA ODI 11634944

Jan 14, 2022Electrical systemVisibility & wipers

The contact owns a 2018 Chevrolet Express. The contact stated that the defroster would intermittently fail to operate as needed. The contact mentioned that the defroster might start working when driving over a pothole or an obstruction in the road. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V655000 (Electrical System). The contact also discovered that the rear window was made out of tempered glass which failed to comply with FMVSS standards; she was also able to link that failure to NHTSA Campaign Number: 19V387000 (Visibility). The manufacturer was notified of both failures and informed her that the recall repair for NHTSA Campaign Number: 18V655000 (Electrical System) was already performed on the vehicle. The manufacturer also informed her that the VIN was no longer included in NHTSA Campaign Number: 18V655000 (Electrical System). The contact was also referred to the dealer, but they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

NHTSA ODI 11447540

May 26, 2021Electrical systemFire

Unknown, electrical fire from inside passenger door, no external heat source, and heat source seems to be from inside the door. Vehicle was parked while fire occurred.

NHTSA ODI 11418581

Aug 16, 2019Electrical systemBrakes

TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES APPLIED AUTOMATICALLY. TO KEEP THE VEHICLE FROM STOPPING ABRUPTLY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO CONTINUE DRIVING. IN ADDITION, THE BRAKE INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING EMICH CHEVROLET (303-647-5376, LOCATED AT 2033 S WADSWORTH BLVD, LAKEWOOD, CO 80227) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,283. *BF

NHTSA ODI 11244426

Working with the data? Download all 11 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Chevrolet Express Passenger 2500 verdict →