What 109 owners told NHTSA about the 2018 Chevrolet Cruze Limited

Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it usually goes with no problem if its down hill since ur not pressing the gas or anything. Turning the air on also makes the car slow down other problems also is the gas running fast could just fill the tank n by the second day it will almost be over. Today the transmission gave up on me now I have no car to move around making it hard for me to go anywhere especially work since that’s how I make my money for living but with no car it’s a big problem.

NHTSA ODI 11736759

Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.

NHTSA ODI 11724389

This is the second time the car will show reduced power and completely come to a slow speed without warnings. Previously GM had issues with the crude pedal and other systems related to the reduce I. Velocity. An investigation on either faulty parts is required as this is a major issue that can or could caused accidents. I had the issue looked and supposedly repair in December 2023 now the issues is back. I was driving in [XXX] and the speed reduced without warnings almost causing an accident. The repair has not even been 3 months and the car is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11577693

The vehicle first prompted that it had a recorded a misfire in cylinder 1. Changed the spark plugs and coil packs. Vehicle noted a misfire in cylinder 1gain and said service stabilitrak. Changed the pcv valves and other vacuum pieces on the valve cover along with the MAF sensor. Engine ran fine on test drive, then dumped oil on the ground as I was pulling back into the drive way. Gasket comes on the oil pan so that’s getting replaced next. Then I have to check the fuel pressure sensors and fuel pump to see if they’re failing because apparently GM has a points bulletin out about them not being so good. Plus hope the engine isn’t ruined when it lost all its oil.

NHTSA ODI 11547409

The contact owns a 2018 Chevrolet Cruze. The contact stated while driving 25-30 MPH, the vehicle felt imbalanced and was shuddering. Additionally, the engine emitted abnormal knocking sounds. The check engine warning light was illuminated. The contact then parked the vehicle a block away from his residence. The contact who is a certified independent mechanic, diagnosed that the fuel injectors had failed. The contact also diagnosed that the fuel injector had melted and fused into the number one cylinder, causing the engine to misfire. The contact replaced the fuel injectors, the spark plugs, the fuel line, the fuel harness, and the vehicle software were flushed. However, the failure reoccurred. Upon further investigation, the contact became aware that the engine inside the vehicle was not the appropriate engine as it was 1.5 liter and its specifications indicated that it was an engine specifically designed for a Chevrolet Malibu while the vehicle was a Chevrolet Cruze. However, the original owner of the vehicle, who was the contact's neighbor, had never replaced the engine. The contact then determined that the failure was associated to NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine). The contact notified the dealer where the vehicle was originally purchased and informed them that the engine installed was not the appropriate engine. The dealer disregarded the information and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA ODI 11464098

ENGINE UNEXPECTEDLY STALLED WHEN BRAKING FOR NEIGHBORHOOD STOP SIGN. LOST POWER STEERING AND ENGINE POWER BUT DID NOT LOSE POWER TO GAUGES OR ACCESSORIES. NO CHECK ENGINE LIGHT OR OTHER WARNING LIGHTS OR MESSAGES ON DASH. PUT CAR IN PARK AND RESTARTED ENGINE. NORMAL START. TURNED ONTO MAJOR CITY STREET AND DROVE HALF MILE. STARTED BRAKING FOR TRAFFIC LIGHT BUT DIDN'T COME TO FULL STOP BECAUSE LIGHT TURNED GREEN. ENGINE STALLED AGAIN. SAME EXACT THING AND AGAIN NO WARNING LIGHTS ON DASH. FELT LIKE A SITTING DUCK AND VERY SCARED OF GETTING REAR-ENDED. LUCKILY NO ONE WAS BEHIND ME. TURNED ON EMERGENCY FLASHERS, PUT IN PARK, AND RESTARTED ENGINE. AGAIN STARTED NORMALLY. REMAINED IN RIGHT LANE AND WAS VERY FORTUNATE THAT I WORKED JUST DOWN THE STREET AND DIDN'T HAVE TO MAKE ANY ADDITIONAL STOPS ALONG THE WAY. PARKED CAR AND REFUSED TO DRIVE IT HOME THAT NIGHT BECAUSE I FELT THE VEHICLE WAS UNSAFE TO DRIVE. HAD CAR TOWED TO DEALERSHIP THE NEXT MORNING. WHEN I TRIED TO START VEHICLE TO MOVE IT INTO A TOWING POSITION, THE ENGINE TRIED TO START BUT STALLED WITHIN A FEW SECONDS. OCCURRED 4 TIMES IN A ROW. STILL NO WARNING LIGHTS ON DASH. UNABLE TO ACCOMPANY TOW COMPANY TO DEALERSHIP DUE TO COVID RESTRICTIONS, BUT CALLED DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED. THEY DIAGNOSED IT AS A FAILED FUEL PUMP. THEY STILL HAVE THE CAR (4 BUSINESS DAYS LATER). THE CAR ONLY HAS 37,000 MILES ON IT (VERY LOW MILEAGE TO HAVE A FAILED FUEL PUMP). I NEVER LET IT GO BELOW 25% FULL TANK. IT'S A DIESEL, SO I CAN'T CONTROL FUEL QUALITY. THIS IS THE THIRD TIME I'VE HAD A FUEL SYSTEM ISSUE WITH THIS CAR IN THE TWO YEARS THAT I'VE OWNED IT (BOUGHT NEW) - VERY INCONVENIENT. OTHER TWO TIMES WERE ALSO FAILED FUEL PUMP OR FILTER, BUT WITH CORRESPONDING CHECK ENGINE LIGHTS AND/OR SYMPTOMS. THIS TIME WAS WITHOUT WARNING AND MADE ME FEEL VERY UNSAFE. I REALLY LOVE THIS CAR, BUT AM NOW SCARED TO DRIVE IT.

NHTSA ODI 11366764

WHILE DRIVING MY 2018 CHEVY CRUZE THE OIL LIGHT CAME ON, THE ENGINE LOCKED UP, AND THE VEHICLE CAUGHT FIRE. THE DEALERSHIP SAID THAT IT WAS DUE TO A FUEL LINE SPRAYING FUEL ON THE ENGINE.

NHTSA ODI 11120610