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What 109 owners told NHTSA about the 2018 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (109)Crash / fire / injury (19)Engine (27)Transmission & drivetrain (23)Electrical system (14)Brakes (13)Steering (9)Airbags (8)Fuel system (7)Lights (5)Speed control (5)Wheels (5)

3 of 109 complaints match · Engine · crash/fire/injury only · clear filters

Nov 16, 2021Transmission & drivetrainEngineCrash1 injury

The contact owned a 2018 Chevrolet Cruze. The contact stated while driving approximately 68 mph when the contact crashed into a deer, the brake pedal was depressed however the vehicle continued to move forward. The contact stated that he had placed the vehicle in park but the vehicle continued to drive, the contact had to continuedly press the ignition button for the vehicle to turn off. The contact stated no warning lights were illuminated. The contact mentioned that the cruise control was activated at the time of the failure. The contact sustained scrapes on the arms but did not seek medical attention. A police report was taken and the vehicle was towed to a local tow yard where it was diagnosed as destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 119,000. The VIN was not available.

NHTSA ODI 11440672

Jul 23, 2019EngineFire

TL* THE CONTACT OWNED A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, A POP NOISE WAS HEARD FROM THE REAR OF THE VEHICLE AND BLACK SMOKE SHOT OUT FROM THE FRONT PASSENGER'S SIDE AND IMMEDIATELY FOLLOWED BY FLAMES THAT QUICKLY COVERED THE ENTIRE VEHICLE. THERE WAS NO WARNING. BOTH POLICE AND FIRE REPORTS WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AND TOWED TO A ROADRUNNER. THE CONTACT CALLED THE GERRY LANE CHEVROLET DEALER (225-366-7962, LOCATED AT 6505 FLORIDA BLVD, BATON ROUGE, LA 70806) WHERE THE DEALER DENIED RESPONSIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND LEFT THE MATTER UP TO THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,600.

NHTSA ODI 11234215

Aug 17, 2018EngineFuel systemFire

WHILE DRIVING MY 2018 CHEVY CRUZE THE OIL LIGHT CAME ON, THE ENGINE LOCKED UP, AND THE VEHICLE CAUGHT FIRE. THE DEALERSHIP SAID THAT IT WAS DUE TO A FUEL LINE SPRAYING FUEL ON THE ENGINE.

NHTSA ODI 11120610

Working with the data? Download all 109 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Chevrolet Cruze Limited verdict →