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What 1 owners told NHTSA about the 2018 Chevrolet City Express

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1)Airbags (1)Electrical system (1)Seats (1)

1 of 1 complaints match · Seats · clear filters

Oct 18, 2024Electrical systemAirbagsSeats

My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect an occupant in the passenger seat, and there is no fix. I don't understand how a vehicle that is only six years old cannot have parts to make repairs.

NHTSA ODI 11620589

Working with the data? Download all 1 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Chevrolet City Express verdict →