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What 7 owners told NHTSA about the 2018 BMW 7 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (7)Engine (2)Suspension (2)Brakes (1)Electrical system (1)Engine & cooling (1)Seat belts (1)

1 of 7 complaints match · Brakes · clear filters

Oct 15, 2019Brakes

TL* THE CONTACT OWNS A 2018 BMW 740LE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000) WHERE IT WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE BRAKES FELT SPONGY. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING FOR AN ENGINEER TO PERFORM ADDITIONAL DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT SURE IF THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *LN*JB STATE FARM CLAIM ESTIMATE IS ATTACHED, CLAIM NUMBER #XX-XXXX-XXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11268691

Working with the data? Download all 7 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 BMW 7 Series Hybrid Sedan verdict →