Home · 2017 Volkswagen Jetta Hev · Complaints

What 158 owners told NHTSA about the 2017 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (158)Crash / fire / injury (20)Fuel system (41)Electrical system (33)Engine (31)Airbags (21)Brakes (15)Steering (14)Transmission & drivetrain (14)Speed control (7)Electronic Stability Control (esc) (5)Lights (5)

5 of 158 complaints match · Lights · clear filters

May 9, 2024Electrical systemLights

I am continually have issue with my headlights bi-xenon ds3 bulbs going out. I have replaced the ballast and the bulb w oem parts and the issue continues. My day runner LED lights work on the passenger side but the HID bulb does not work. I have no low beam. Everything else works. Same issue on drivers side until I replaced the entire housing unit. Regardless both lights DO NOT REFLECT IN DISTANCE making it EXTREMELY HARD TO SEE AT NIGHT forcing me to have to drive w my fog lights on just to see.

NHTSA ODI 11587771

Feb 10, 2024LightsAirbagsDriver assistance

FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING

NHTSA ODI 11571202

Jul 22, 2023Electrical systemLights

Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.

NHTSA ODI 11533842

Nov 24, 2022Lights

The fuse that controls the exterior lights (tail, marker,etc.) and interior lights at first interment would blow/burn out. Sometimes after a few days or a few months for the past year. In the past few weeks the fuse blows immediately once replaced. The car was brought to a VW dealer a year ago who changed the fuse and ran a diagnostic. It was brought back 4-5 months later and they again changed the fuse and ran a diagnostic. The second time was not given a slip indicating it was was there for the service and was not charged. While I understand no charge there is no no proof of service. As the fuse controls all the lights the car is dark at night.

NHTSA ODI 11494819

Mar 3, 2020SteeringLightsAirbags

I JUST BOUGHT A USED 2017 VOLKSWAGEN JETTA GLI A MONTH AGO, AND THE AIRBAG LIGHT JUST ILLUMINATED THIS PAST FRIDAY, ALONG WITH NO STEERING WHEEL CONTROLS WORKING, AND NO HORN. I CALLED THE PLACE WHERE I PURCHASED IT FROM, AND THEY PRETTY MUCH SAID OH WELL. THIS IS A SAFETY CONCERN, AS IT AFFECTS THE AIRBAG. IS THERE ANYTHING I CAN DO?

NHTSA ODI 11315834

Working with the data? Download all 158 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Volkswagen Jetta Hev verdict →