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What 72 owners told NHTSA about the 2017 Volkswagen Alltrack
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 72 complaints match · crash/fire/injury only · clear filters
Feb 28, 20221 injury
Gear Shift trim piece chrome plating splits and lifts up. This part caused a laceration on my finger from the fingernail to 1st knuckle. Related Reference :: Service action 347J - Gear Shift Cover Trim:: This applies only to GTI and needs to apply to Golf in general
NHTSA ODI 11454485
Dec 1, 20211 injury
The aluminum trim piece around gear shift has come up from the plastic underneath. It is the front of the trim next to where there is a charging outlet and small item storage. When removing my phone one day, I caught my finger on the raised (delaminated) section of the aluminum and sliced my finger open. I did not need stitches, but did use butterfly closures while it healed. I removed the part that was sticking up so now the sharp edge is closer to the exposed plastic and not as much of a hazard. A quick online search shows this is a fairly common problem with many people reporting a cut finger/hand.
NHTSA ODI 11442323
Oct 20, 2021Body & structure1 injury
Chrome trim around the DSG shifter has peeling chrome which is razor sharp. It has cut my hand deeply and is a safety hazard to me and my family.
NHTSA ODI 11437456
Working with the data? Download all 72 complaints as CSV · fetched from NHTSA July 25, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2017 Volkswagen Alltrack verdict →