Jul 18, 2025Body & structureCrash
Standing at a red light and someone rear ended
NHTSA ODI 11674421
Home · 2017 Toyota Prius Phev · Complaints
What 101 owners told NHTSA about the 2017 Toyota Prius Phev
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (101)Crash / fire / injury (14)Visibility & wipers (20)Brakes (14)Speed control (13)Engine (12)Fuel system (12)Electrical system (11)Body & structure (9)Steering (7)Seats (5)Wheels (5)
4 of 101 complaints match · Body & structure · crash/fire/injury only · clear filters
Apr 24, 2019AirbagsBody & structureCrash1 injury
TAKATA RECALL POSSIBLY. WET PAVEMENT, TRAFFIC SLOWED ON INTERSTATE TO ABOUT 45 MPH, TAILGATING SMALL PICKUP HIT MY REAR CRUMPLE ZONE, SHOVED ME INTO A SMALL SUV THAT CRUSHED MY FRONT CRUMPLE ZONE. AIRBAGS DID NOT DEPLOY. NEITHER MY WIFE (FRONT SEAT PASSENGER) NOR I FELT ANY DISCOMFORT, BUT A FEW DAYS LATER SHE COMPLAINED ABOUT PAIN IN HER WAIST AREA. SHE WAS LATER DETERMINED TO HAVE A FRACTURED PELVIS AND A JOSTLED LEFT HIP JOINT.
NHTSA ODI 11203456
Jan 25, 2019Body & structureSpeed controlCrash
WE WERE STOPPED AT A TRAFFIC SIGNAL GOING NORTH. WHEN THE LIGHT TURNED GREEN, THE CAR IN FRONT OF US STARTED TO GO AND ALL OF THE SUDDEN, OUR CAR WENT INTO RAPID ACCELERATION. WE COULD NOT STOP THE CAR. IT CRASHED INTO THE CAR IN FRONT OF US. WE TRIED JAMMING ON THE BREAKS AND TURNING OFF THE IGNITION, BUT COULD NOT GET CONTROL. BECAUSE WE WERE HEADING UPHILL, THE CAR FINALLY CAME TO A STOP. WE WERE ON A CITY STREET AT A STOP SIGNAL.
NHTSA ODI 11172085
Apr 8, 2017Electrical systemBody & structureFire1 injury
WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.
NHTSA ODI 10971466
Working with the data? Download all 101 complaints as CSV · fetched from NHTSA July 20, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Toyota Prius Phev verdict →