What 148 owners told NHTSA about the 2017 Toyota Camry

I am deeply concerned and appalled about the safety issue with the 2017 Toyota Camry, which rolled back while it was parked in the driveway of my parents’ house, and resulted in my mother’s foot being crushed. She is currently hospitalized and has been dealing with complications and damages related to this injury. At the time of incident, my father called 911 and paramedics arrived to the scene, and took my mom to the emergency room. I do not have a police report. This dangerous malfunction, which caused the vehicle to move despite being in a parked position, poses serious risks to driver and passenger safety. It is unacceptable that a vehicle of this nature could fail to securely hold its position, leading to injury. We are seeking a thorough investigation into this issue to prevent further harm to others. The vehicle is available for inspection upon your request.

NHTSA ODI 11640769

The contact owns a 2017 Toyota Camry. The contact stated that while the wife was driving approximately 25 MPH and pressing the brake pedal to stop, the braking system malfunctioned causing the brake pedal to extend to the floorboard and the vehicle crashed into the rear end of a second vehicle. During the crash, no air bags deployed, and no injuries were reported. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The manufacturer was notified of the failure and confirmed that the VIN was not included in an unknown manufacturer recall related to the Power Brake Booster Vacuum Pump. The local dealer was not contacted. The failure mileage was 130,000.

NHTSA ODI 11622274

I WAS INVOLVED IN A HEAD ON COLLISION WITH A STONE FIXTURE, WHEN MY CAMRY TOO ME OFF THE ROAD I WAS TRAVELING 35MPH INITIALLY AND THE CAR WENT UP TO 60 MPH ONTO THE SIDE WALK. THE STEERING SYSTEM LOCKED AND I HAD NO CONTROL OVER THE CAR ANYMORE AND WHEN I APPLIED THE BRAKES IT CAUSED THE CAR TO ACCELERATE FASTER. I WAS GOING 60 MPH INTO A STONE FIXTURE WHERE ME CAR CRASHED. I'M BADLY INJURED DUE TO THIS CAR GOING CRAZY ON ME. I HAD TO BE TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR MY INJURIES. THE CAR WAS TOTALED OUT IN THIS CRASH. ALSO WHEN THE CAR WAS PLACED BACK IN PARK AFTER THE CASH IT JUMPED OUT OF GEAR AND I WAS ALMOST SENT INTO ONCOMING TRAFFIC. THANK GOD I LIVED TO SPEAK ON THIS VERY SCARY ENCOUNTER. THANK GOD NO ONE WAS ON THE SIDEWALK THIS DAY.

NHTSA ODI 11365241

TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.

NHTSA ODI 11312075

WHEN I WAS DRIVING MY 2017 TOYOTA CAMRY DRIVING TO THE CAR WASH, COMING OUT FROM THE DRIVE THROUGH I PUT THE CAR ON DRIVE HEADING TO THE VACUUM, MY CAR TAKE OFF I HIT THE BREAK I COULDN'T STOP IT. I HIT A CAR COMING OUT THE PARKING LOT, IN THE MIST OF ME PULLING TO THE VACUUM, HIT ANOTHER CAR THERE WAS NEXT TO MY CAR, PLUS A PEDESTRIAN THERE WAS OUTSIDE OF HER CAR, IN HIT HER DOOR THAN COLASP TO THE VACUUM, ONLY THING THAT STOP MY CAR FROM GOING THROUGH THAT BUILDING IS WHEN I HIT THE VACUUM. I THANK GOD I WAS NOT ON THE INTERSTATE.

NHTSA ODI 11183582

I WAS IN AN ACCIDENT 10/29/18 WHICH TOTALED MY 2017 CAMRY. I WAS TRYING TO STOP AND THE CAR ACCELLERATED AND I HIT THE CAR IN FRONT OF ME.

NHTSA ODI 11163108

IN THE PROCESS OF BACKING THE CAR OUT OF THE GARAGE, WITH THE CAR IN REVERSE, APPLICATION OF THE BRAKES HAD NO AFFECT ON SLOWING THE CAR. AFTER ABOUT 69-80 FEET (ACROSS THE DRIVEWAY, MY LAWN AND MY NEIGHBOR'S LAWN) IT CRASHED INTO THE NEIGHBOR'S SHED. THERE WAS $6000 DAMAGE TO THE CAR , SOME BACK PAIN AND DESTRUCTION OF THE SHED.TWO MONTHS LATER, THE SAME INCIDENT OCCURRED BUT THE CAR WAS STOPPED BY PUTTING IT INTO FIRST NEUTRAL GEAR AND THEN PARK BEFORE ANY DAMAGE. THEN WHEN THE VEHICLE WAS PUT IN FORWARD GEAR, THE BRAKES WOULD NOT STOP THE CAR UNTIL IT WAS PUT IN FIRST, NEUTRAL AND THEN PARK. ATTEMPTS BY THE DEALER TO REPRODUCE THIS CONDITION WAS UNSUCCESSFUL AND THEREFORE COULD NOT BE CORRECTED.

NHTSA ODI 11060764