SUSPENSION FIRE LINK MADE OF ALUMINUM BROKE
NHTSA ODI 11376766
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These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
104 of 379 complaints match · Suspension · clear filters · page 3 of 5
SUSPENSION FIRE LINK MADE OF ALUMINUM BROKE
NHTSA ODI 11376766
DRIVING ON HIGHWAY ON AUTOPILOT WHEN ANOTHER CAR CUT INTO MY LANE IMMEDIATELY IN FRONT OF ME. I SLAMMED ON THE BRAKES TO AVOID HITTING HIM AND HEARD A HORRIFIC NOISE. AFTER THE BRAKES STOPPED MY CAR I HAD DIFFICULTY STEERING & STILL HEARD A TERRIBLE GRINDING NOISE UNDERNEATH THE CAR, BUT WAS ABLE TO LIMP OFF THE HIGHWAY TO A SAFE PLACE. I DISCOVERED THAT THE SUSPENSION HAD BROKEN. AFTER CAR WAS TAKEN TO NEARBY TESLA SERVICE LOCATION I READ THAT THERE HAD BEEN ISSUES WITH THE SUSPENSION IN MY MODEL YEAR 2017 AND THAT IN CHINA TESLA HAD AGREED TO REPAIR THIS DEFECT, BUT THAT IN THE U.S. SO FAR THEY HAD DEEMED IT 'WEAR AND TEAR'. I UNDERSTAND THERE ARE ATTEMPTS AT SOME LEGAL CLASS ACTION SUITS GOING ON. THEY REMOVED AND REPLACED BOTH FRONT LOWER FORE LINKS WITH UPDATED PARTS AND REPLACED DAMAGED LEFT FRONT WHEEL ARCH LINER AND SAID THE FAILURE WAS DUE TO 'METAL FATIGUE, MOST LIKELY ONSET BY THE SUDDEN BRAKING MANEUVER'. THE CHARGE WAS INITIALLY OVER $1,300, BUT AS SOON AS I MENTIONED MY KNOWLEDGE OF THE AFOREMENTIONED SUSPENSION PROBLEMS,TESLA IMMEDIATELY SAID THE ENTIRE COST WOULD BE COVERED AS 'GOODWILLL SERVICE'.
NHTSA ODI 11375236
HERE IS YET ANOTHER TESLA THAT HAS ARRIVED IN THE JUNKYARD BECAUSE ITS WHEEL WENT WHOMPY. HTTPS://WWW.COPART.COM/LOT/55641240/PHOTOS/2017-TESLA-MODEL-S-NC-CHINA-GROVE THERE IS NO CRASH DAMAGE AND NO AIRBAGS DEPLOYED. THIS IS A SELF INFLICTED INJURY CAUSED BY PITIFULLY WEAK EXTRUDED MONKEY-METAL SUSPENSION PARTS. TESLA ADMITS TO THE WEAKNESS BUT CLAIMS IT IS NOT DANGEROUS AND WILL NOT LEAD TO A LOSS OF CONTROL. THIS IS BULLPLOP! CHINA HAS ORDERED A RECALL BECAUSE OF THESE SUSPENSION BREAKAGES. ALL THE TESLAS AROUND THE WORLD HAVE THE SAME PROBLEM. WHAT IS WRONG WITH YOUR ORGANISATION THAT YOU ARE ALLOWING THIS SITUATION TO CONTINUE. YOU HAVE RECEIVED HUNDREDS OF VALID COMPLAINTS ABOUT THIS. CONTRARY TO WHAT MUSK HAS TWEETED OUT THESE COMPLAINTS ARE NOT FAKE OR FRAUDULENT. PLEASE GET ON WITH DOING YOUR JOB. THANK YOU. CITIZEN KEEF
NHTSA ODI 11375317
DRIVING HOME FROM SERVICE ON THE HIGHWAY, WHILE ON A STRAIGHT SECTION, I WAS FORCED TO USE MY BRAKES TO SLOW DOWN FOR ANOTHER CAR AND BAM! CATASTROPHIC FAILURE OF THE DRIVERS SIDE FRONT CONTROL ARM. INTERESTING THING THOUGH... I'D ADDRESSED A CONCERN ABOUT A GRINDING NOISE FROM UP FRONT, AT A PRIOR SERVICE, AND THEY INFORMED ME THAT THE SOUND WAS NORMAL BASED ON THE HIGH PERFORMANCE BRAKES. WHICH I KNEW SOUNDED WRONG. NOW THIS? SEEMS A BIT SHADY TO ME.
NHTSA ODI 11360383
I WAS BACKING OUT OF PARKING SPOT WHEN I HEARD A LOUD CLUNKING NOISE FROM THE FRONT PASSENGER WHEEL WELL. THE TIRE WAS UNSTABLE AND WOBBLY. I TOOK PICTURES UNDERNEATH TO BE ABLE TO SEE THE PROBLEM, AND NOTICED A HUNK OF METAL ON THE GROUND. SEE ATTACHED PIC. TURNS OUT THE FORE LINK HAD SNAPPED NEAR THE TIRE ATTACHMENT. SEEMS LIKE THIS IS A KNOWN ISSUE AND HAS SINCE BEEN REDESIGNED BUT NOT RECALLED. WHY WOULDN'T THIS BE A RECALL IF ITS A SERIOUS SAFETY ISSUE? I CAN ONLY IMAGING WHAT DISASTER COULD HAVE HAPPENED IF I WAS AT HIGHWAY SPEEDS!!!
NHTSA ODI 11352228
I WAS BRAKING FROM ABOUT 35 MPH TO MAKE A 90 DEGREE RIGHT HAND TURN INTO DRIVEWAY. THERE WAS A SUDDEN GRINDING NOISE AND SHUDDERING. I CONTINUED TO BRAKE AND TURN UNTIL I WAS SAFELY IN THE DRIVEWAY. A QUICK INSPECT REVEALED SOME DAMAGE TO THE WHEEL WELL, BUT THE CAR SEEM DRIVE-ABLE, SO I VERY SLOWLY LIMPED INTO A PARKING SPOT. I'VE READ ENOUGH POSTS FROM OTHER PEOPLE HAVING THIS SAME FAILURE TO IMMEDIATELY SUSPECT A SUSPENSION FAILURE. WHEN PARKED IT WAS EASY TO IDENTIFY THE SAME FAILURE I'VE SEEN ALL OVER THE INTERNET. CONTROL ARM FAILED, RESULTING THE WHEEL TOUCHING THE WHEEL WELL AS I WAS BRAKING, BURNING THROUGH TO THE METAL AND GOUGING MY WHEEL.
NHTSA ODI 11351962
THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUSED BY THE POOR DECISION TO SELECT AN MCU CHIP THAT HAS A LIMITED NUMBER OF DATA WRITES TO THE MEMORY, AND THAT CANNOT BE CLEARED OUT BY ANY SYSTEM DESIGNED INTO THE CAR. MINE JUST FAILED LAST WEEK AND MY CAR ONLY HAS 30,000 MILES ON IT. TESLA CLAIMS THAT THEY ONLY WARRANTY THE ENTERTAINMENT SYSTEM FOR 25,000 MILES. THE PROBLEM IS THAT THEY'VE INTEGRATED THE MCU AND EMMU AS THE SINGLE SOURCE OF OPERATIONS FOR ALL OTHER VITAL SYSTEMS IN THE VEHICLE. THIS IS COMPLETELY INSANE AND IS WITHOUT A DOUBT A SAFETY ISSUE, AS IT WAS 90 DEGREES THE DAY MY MCU FAILED AND DANGEROUSLY HOT INSIDE MY CAR, EVEN WITH ALL WINDOWS DOWN, WHICH ONLY GOT WORSE BECAUSE THERE IS SO MUCH THERMAL LOADS CREATED BY THE BATTERY, NORMALLY PROTECTED BY THE OVERHEAT SENSORS & FANS, THAT ARE NOW NOT OPERATING PROPERLY THANKS TO THE MCU FAILURE. IT ALSO IMPORTANT THAT YOU UNDERSTAND THE MOST OF THE NEED TO WRITE TO THE FINITE MCU & EMMU MEMORY IS CAUSED BY TESLA DURING THEIR FREQUENT SOFTWARE UPDATES. MINE IS A P100D LUDICROUS + AND COST WELL OVER $100,000 WHEN NEW. TELL ME WHAT OTHER MANUFACTURE WOULD BE ALLOWED TO GET AWAY WITH DESIGNING A SINGLE POINT OF FAILURE THAT EFFECTS NEARLY EVERY SYSTEM INCLUDING SAFETY FEATURES, AND THEN SAY ITS ONLY COVERED FOR LESS THEN THE TIME THEY KNOW THE FIRST FAILURE WILL OCCUR. CRIMINALS AND MAKE THEM ACCOUNTABLE NOW PLEASE.
NHTSA ODI 11349119
PLEASE NOTE THAT I HAVE USED THE VIN OF A DIFFERENT CAR TO SUBMIT THIS COMPLAINT SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS PAGE 15 OF A THREAD IN WHICH MANY OWNERS REPORT BROKEN SUSPENSIONS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-15 THE LATEST COMPLAINANT PROVIDES PHOTOGRAPHS OF THE BROKEN PARTS AND SAYS THAT HE WILL BE FILING AN NHTSA COMPLAINT. IF HE HAS DONE SO THEN YOU MAY DISREGARD MY COMPLAINT. HOWEVER, HIS FINAL POST SUGGESTS THAT HE HAS ACCEPTED AN OFFER FROM TESLA TO COVER THE COST AND IT IS HIGHLY LIKELY THAT HE WILL BE PERSUADED TO NOT FILE A REPORT. SNIP **HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-15** ADDITIONALLY MY OWN POSTS ON THIS FORUM THAT ENCOURAGED THE OWNER TO FILE A COMPLAINT HAVE BEEN DELETED. SNIP**YOUR POST IN THE THREAD ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE WAS DELETED. REASON: CONSPIRACY THEORIST NONSENSE** THESE FORUMS ARE COMPLICIT IN THE COVER UP OF THESE LETHAL DEFECTS AND IN MY OPINION SHOULD BE PROSECUTED. PLEASE INVESTIGATE. REGARDS KEEF
NHTSA ODI 11343996
I JUST BOUGHT THE 2017 90D A MONTH AND HALF AGO AT 59K MILES NOW AT 65K MILES AND HEARD A POP AS I WAS PULLING AWAY FROM THE CURB AT 3-5 MPH. THOUGHT IT SOUNDED WEIRD BUT MAY HAVE JUST BEEN A WATER BOTTLE OR SOMETHING. UNFORTUNATELY I WAS ON A ROAD TRIP BACK HOME FROM THE BAY AREA WITH MY DAUGHTER. I STOPPED ON THE FREEWAY FOR A BATHROOM BREAK AND HEARD MY FRONT WHEEL DRIVERS SIDE GRINDING AGAINST THE WHEEL WELL. AFTER SPECULATION IT LOOKED AS THOUGH WHILE FACING THE WHEEL IT OFFSET TO THE RIGHT. I ASKED FOR A CALL FROM THE SC VIA TEXT AFTER MAKING AN APPOINTMENT AND HE SAID TO BRING MY CAR IN ASAP AS IT COULD BE A SAFETY ISSUE. AN HOUR LONGER INTO DRIVING I BRAKED LIGHTLY BECAUSE A CAR CAME INTO MY LANE ON I-5 AND THEN THERE WAS A LOUDER POP, GRINDING NOISE FOLLOWED BY A LOUD SCREECH, AND STEAM COMING FROM THE WHEEL WELL. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO COSTA MESA SERVICE CENTER WITH ME, MY 5 YEAR OLD, AND GIRLFRIEND IN A TOW TRUCK. SC SAID THAT THERE'S SIGNS OF IMPACT AND THAT IT CANNOT BE COVERED UNDER WARRANTY. THOUGH THEIR 'SIGNS OF IMPACT' ARE CLEARLY WEAR AND TEAR AND CURB RASH FROM PARKING MARGINS( WHICH I'M POSITIVE WERE THERE WHEN THE CAR WAS SOLD TO ME) I DIDN'T HIT ANYTHING AND IF I DID THE 4 CARS IN FRONT OF ME WOULD'VE TOO. AND EVEN MORE UNFORTUNATELY TESLA STARTED THE REPAIRS BEFORE INSURANCE GOT OUT THERE AND NOW THEY'RE TALKING ABOUT NOT COVERING IT. SO I MAY BE OUT 5K THAT I WAS QUOTED BECAUSE TESLA DECIDED IT'D BE GREAT TO REPLACE THE FRONT BUMPER AND GET IT PAINTED
NHTSA ODI 11343889
PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2017 MODEL S TO FILE THIS COMPLAINT BECAUSE THE ACTUAL VIN IS UNAVAILABLE. HERE IS A TESLA DISCUSSION THREAD (LIMITED TO VERIFIED TESLA OWNERS). HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/FRONT-DRIVERS-WHEEL-CAME-LOOSE SNIP** I HEARD A SOUND FROM THE LEFT FRONT WHEEL AND FELT IT IN THE STEERING WHEEL. SO I IMMEDIATELY STOPPED. EVERYONE CAME RUNNING OVER TO THE CAR. IT HAD RIPPED OFF THE INSIDE FELT LINING. IT SEEMS THE DRIVER FRONT WHEEL SHIFTED BACKWARDS ON ITS MOUNT** SNIP *** IT SEEMS THE REAR LOWER CONTROL ARM FAILED. THE BALL JOINT WITH WHICH IT CONNECTS TO THE WHEEL SPINDLE PLATE BROKE** SNIP**JOHNCRAB | AUGUST 3, 2020 THIS HAS BECOME SO COMMON THAT IN THE UK IT IS REFERRED TO AS 'WHOMPY WHEELS' TESLATAP.COM | AUGUST 3, 2020 AND FUDSTERS LIKE JOHNCRAB SO COMMON THEY ARE REFERRED TO AS "LIERS". BIGHORN | AUGUST 3, 2020 TOTAL BS AGAIN FROM OUR LOCAL MISANTHROPE. WHOMPY WAS COINED BY A FRAUD IN AUSTRALIA WHO WAS SUBMITTING DOZENS OF FAKE NHTSA REPORTS. CRIKEY! REGARDS KEEF WHOMPMEISTER
NHTSA ODI 11343077
PLEASE NOTE THAT THE VIN OF THE TESLA WHICH IS THE SUBJECT OF THIS COMPLAINT IS UNREADABLE AND THEREFORE IF HAVE USED A SUBSTITUTE VIN. IT WILL BE EASY FOR YOU TO CONTACT THE SALVAGE YARD AND OBTAIN THE CORRECT VIN. HERE IS THE SALVAGE AUCTION LISTING. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36847721?ROWNUMBER=0 IT CAN BE SEEN IN THE PHOTOGRAPHS THAT THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF. THIS INSANE DESIGN USES A SLOTTED HOLE IN THE TIP OF THE KNUCKLE TO CLAMP THE TOP BALL JOINT IN PLACE. CAST ALUMINIUM IS BRITTLE AND HAS VIRTUALLY ZERO ELASTICITY. IT IS UNSURPRISING THAT THIS TYPE OF FAILURE HAPPENS REPEATEDLY IN TESLAS. DUE TO THE DICTATORIAL RULE OF ELON MUSK THESE FAILURES ARE NEVER INVESTIGATED OR REMEDIED. THEY ARE SIMPLY SWEPT UNDER THE RUG AND BURIED UNDER NON DISCLOSURE AGREEMENTS. TESLA IS A SICK COMPANY. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11340121
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
NHTSA ODI 11331659
HERE IS A TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36599781?ROWNUMBER=2 THE BACK WHEEL AND SUSPENSION HAS SIMPLY FALLEN OFF. OTHER THAN THIS THE CAR IS UNMARKED AND IN IMMACULATE CONDITION. IT HAS NOT BEEN IN A CRASH ( DUE ONLY TO GOOD FORTUNE) THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. THE AIR SUSPENSION HAS FAILED CAUSING THE WHEELS TO JAM UP IN THE WELLS UNTIL THE STRAIN CAUSED THE SUSPENSION TO SNAP. TESLA MAKES SUSPENSION PARTS FROM LOW QUALITY EXTRUDED ALUMINUM. THIS SAME FAILURE HAPPENS OVER AND OVER AND HAS PLAYED A PART IN MANY FATAL CRASHES. CHECK OUT THIS COLLECTION OF PHOTOS TO SEE MANY MORE EXAMPLES. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ HOW MUCH MORE EVIDENCE DO YOU NEED BEFORE DEMANDING A RECALL? YOURS WHOMPILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11329781
MY CAR IS ONLY 2 YRS OLD AND WHILE BACKING OUT OF A PARKING SPACE IN A PARKING STRUCTURE, I FELT A LIFT THEN LOWERING OF FRONT DRIVER'S SIDE WHEEL (LIKE GOING OVER SPEED BUMP, BUT THERE WAS NONE) THEN WOULD BARELY DRIVE. TOLD THAT THE DRIVER'S FRONT LOWER CONTROL ARM IS BROKEN.
NHTSA ODI 11310679
PULLING AWAY FROM A STOP IN A PARKING LOT, THERE WAS A NEW RATTLE AT THE LEFT FRONT OF THE CAR, BUT THE CAR DROVE NORMALLY. MADE A RIGHT TURN ONTO A STREET AND SLOWLY APPROACHED AN INTERSECTION. STOPPING AT THE INTERSECTION, THERE WAS A LOUD THUNK. GOT OUT AND SAW THE FRONT LEFT TIRE WAS OFF-CENTER IN THE WHEEL WELL AND TOUCHING THE REAR WHEEL WELL WALL. DROVE THE CAR 100 FEET BACK INTO THE PARKING LOT. CAR WAS TOWED TO TESLA SERVICE CENTER. TESLA REPLACED BOTH FORE LINK ASSEMBLIES. THERE IS A NOTATION ON THE REPAIR INVOICE THAT "FOUND BOTH FORE LINKS REVISION A'S. REPLACED BOTH FORE LINKS WITH REVISION B'S." I STRONGLY FEEL THAT THIS SHOULD HAVE BEEN A RECALL, AS I FIND MANY BLOG ENTRIES WHERE THE SAME PART HAS FAILED OVER THE PAST FEW YEARS AND TESLA REPLACED THE ONE THAT HAD NOT FAILED WITH THE NEW REVISION.
NHTSA ODI 11288480
PLEASE EXCUSE ME FOR BEING SO PERSISTENT IN MY REPORTING OF TESLA DEFECTS. I AM A MAN ON A MISSION. THE AFFECTED CAR IS A 2017 TESLA MODEL S, I DO NOT HAVE THE VIN SO I HAVE USED ONE FROM A WRECKED VEHICLE INSTEAD. HERE IS A THREAD DISCUSSING TESLA SUSPENSION BREAKAGES. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LOWER-CONTROL-ARM-FAILURE.172590/#POST-4173704 *** COLORADOGIRL22, NOV 5, 2019 I HAVE A 2017 MODEL S. YESTERDAY, WHEN I WAS BACKING UP SLOWLY IN A PARKING LOT, I HEARD A LOUD CRUNCHING, SCRAPING SOUND, AND THEN MY FRONT RIGHT WHEEL "FELL OFF." TAKING A CLOSER LOOK, IT APPEARS THAT THE LOWER CONTROL ARM SHEERED OFF FROM THE WHEEL ASSEMBLY (SEE PICS). I DIDN'T HIT ANYTHING AND HAVE NO IDEA WHAT COULD HAVE CAUSED IT."***** SEE ATTACHED PHOTOGRAPHS. THIS TIME, RATHER THAN A CRACKED ALLOY CASTING IT IS THE SHAFT OF THE LOWER BALL JOINT THAT HAS SNAPPED. THIS SAME FAILURE HAS BEEN REPORTED MANY TIMES. THIS BALL JOINT STEM LOOKS TO BE OF VERY POOR QUALITY AND IS UNDERSIZED FOR THE WEIGHT OF THE CAR. THIS IS BAD DESIGN. BAD MANUFACTURE. BAD INSPECTION. BAD MAINTENANCE. ON THE TESLA FORUMS OWNERS WHO ARE CONSIDERING REPORTING THIS FAILURE ARE STRONGLY DISCOURAGED BY THE TESLA CONGREGATION. ALTHOUGH MANY OF THESE SUSPENSION BREAKAGES ARE REPORTED TO HAVE HAPPENED AT LOW SPEED, IT IS LIKELY THAT SOME HAVE HAPPENED AT HIGH SPEED AND THE OWNERS DID NOT LIVE TO TELL THE TALE. PLEASE INVESTIGATE. THANK YOU KEEF
NHTSA ODI 11288275
THIS IS ANOTHER COMPLAINT ABOUT THE FRAGILE SUSPENSION COMPONENTS ON TESLAS. HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34366240&ROWNUMBER=43&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THIS TIME THE LOWER CONTROL ARM HAS SNAPPED IN HALF. BOTH SECTIONS OF THE ARM HAVE FRACTURED. THIS IS CLEAR EVIDENCE OF BAD QUALITY CASTING. THESE CARS ARE TICKING TIME BOMBS. PLEASE TAKE ACTION. THANK YOU. KEEF
NHTSA ODI 11281947
WHEN BACKING OUT OF A PARKING SPOT AND TURNING THE WHEEL TO THE LEFT (AT A VERY LOW RATE OF SPEED). I HEARD A LOUD POP. THE LEFT FRONT WHEEL FELT LIKE IT WAS IN A BIND AS WELL AS MAKING A LOUD GRINDING SOUND. THE CAR HAD TO BE TOWED TO THE TESLA SERVICE CENTER. THE TECHNICIAN DIAGNOSED THE PROBLEM AS A BROKEN CONTROL ARM. HE COULD NOT TELL ME WHAT CAUSED THE ARM TO BREAK. THIS COULD HAVE BEEN DISASTROUS IF DRIVING ON THE ROAD AT NORMAL SPEED.
NHTSA ODI 11280758
PLEASE NOTE: THIS IS A COMPLAINT ABOUT A TESLA MODEL S 2017 LOCATED IN UNITED KINGDOM. YOUR SYSTEM WILL NOT ACCEPT THE VIN SO I HAVE SUBSTITUTED THE VIN OF ANOTHER TESLA IN A US JUNKYARD. THIS IS NOT DONE WITH ANY INTENT TO MISLEAD. HERE IS THE ACTUAL CAR I AM COMPLAINING ABOUT. HTTPS://WWW.COPART.CO.UK/LOT/53255428/PHOTOS THE AIR SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING SOME MINOR DAMAGE TO THE WHEEL WELLS. THE FRONT LH SUSPENSION HAS BEEN SMASHED TO PIECES. THE DRIVER'S AIRBAG HAS NOT DEPLOYED. ALL OF THE BALL JOINTS HAVE SNAPPED. THE CAST ALLOY STEERING KNUCKLE HAS CRACKED IN SEVERAL PLACES. THESE SUSPENSIONS ARE SIMPLY TOO WEAK FOR A CAR OF THIS WEIGHT AND PERFORMANCE. PLEASE WAKE UP TO THIS. THANK YOU. VERY CONCERNED CITIZEN.
NHTSA ODI 11271357
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE THE CONTACT WAS EXITING THE DRIVEWAY, THE SUSPENSION ARM FRACTURED ON THE DRIVER'S SIDE OF THE VEHICLE. THE DEFECT LED TO SCRATCHES ON THE INSIDE OF THE FRONT DRIVER'S SIDE WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED THAT SOMETHING MAY HAVE STRUCK THE VEHICLE AND CAUSED THE SUSPENSION FAILURE. THE CONTACT DISPUTED THIS CLAIM. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THEY REFUSED TO SERVICE THE VEHICLE UNTIL THE CONTACT COULD PROVIDE A COLLISION REPORT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,300.
NHTSA ODI 11265885
I WAS DRIVING ON A CITY STREET WHEN A CAR CUT INTO MY LANE, SO I SLAMMED ON THE BRAKES REAL HARD, AND I HEARD A LOUD SNAPPING SOUND AND GRINDING NOISE AFTERWARDS. THE LOWER CONTROL ARM ON THE FRONT PASSENGER SIDE IS NOW POPPED OUT OF PLACE. I HAVE SEARCHED ONLINE AND FOUND THAT THIS ISSUE IS NOT UNIQUE TO ME, MANY OTHER PEOPLE HAVE THE SAME ISSUE. I WAS LUCKY THAT THIS HAPPENED WHEN I WAS NOT DRIVING ON THE FREEWAY, THERE ARE CASES OF ACCIDENTS BECAUSE OF THIS ISSUE. TESLA SAYS IT IS NOT UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE.
NHTSA ODI 11244971
AS I WAS BACKING OUT OF MY DRIVEWAY AT LOW SPEED IN MY 2017 TESLA MODEL S 90D (16,500 MILES) WITH THE WHEELS TURNED TO THE LEFT, I HEARD A LOUD BANG. I THOUGHT I RAN OVER SOMETHING SO GOT OUT TO LOOK AND SAW NOTHING. AS I PROCEEDED TO DRIVE THE CAR, IT DROVE SMOOTHLY AT FIRST BUT I COULD HEAR A SCRAPING OR RUBBING SOUND AS I PUT ON THE BRAKES OR HIT THE ACCELERATOR AFTER BRAKING. AFTER PARKING AT MY DESTINATION, WHEN I WAS BACKING OUT TO LEAVE I HEARD AND FELT RUMBLING AND SCRAPPING ON THE LEFT FRONT DRIVERS WHEEL. I LOOKED AND SAW THAT THE LEFT FRONT WHEEL LINER WAS BROKEN AND COLLAPSED AND THE TIRE WAS RUBBING ON THE WHEEL WELL. I PUSHED THE LINER INTO PLACE AND DROVE DIRECTLY TO TESLA SERVICE (3 MILES AWAY) NOTICING MY BRAKES WHERE SLIPPING WHEN APPLIED. ON ARRIVAL THE TECHNICIAN INFORMED ME MY LEFT FRONT CONTROL ARM WAS BROKEN AND ASKED ME IF I HAD BEEN IN AN ACCIDENT. I TOLD HIM NO, AND HE SAID THEY WOULD NEED TO ELEVATE THE CAR TO LOOK AT EXACTLY WHAT HAPPENED. THE LEFT CONTROL ARM FORE LINK HAD SPONTANEOUSLY FAILED. TESLA FIXED BOTH THE FAILED LEFT AND THE INTACT RIGHT UNDER WARRANTY ALONG WITH THE WHEEL LINER, ALIGNED THE CAR AND IT IS NOW RUNNING NORMAL. I HAVE SEEN MANY COMPLAINTS OF THE PREMATURE FAILURE OF THE FORE LINK ASSEMBLY IN THE MODEL S AND BELIEVE THIS IS A SYSTEMIC PROBLEM.
NHTSA ODI 11233752
BACKING INTO A PARKING SPOT THE DRIVER SIDE FRONT FORE LINK FAILED WHILE TURNING THE STEERING WHEEL. THIS DAMAGED THE WHEEL, TIRE AND WHEEL WELL.
NHTSA ODI 11220236
WHEN BACKING OUT OF A PARKING SPACE YESTERDAY, THERE WAS A LOUD GRINDING SOUND AND THE CAR WOULD NOT MOVE. AFTER MOVING IT BACK A FEW FEET, THE CAR WOULD GO SO I DROVE IT A MILE HOME VERY SLOWLY AND CALLED FOR A TOW. THEY TOOK THE CAR AWAY YESTERAY. WHEN MOVING THE CAR TO THE TOW TRUCK, A THREE-INCH ALUMINUM PIECE TORN ON BOTH ENDS AND BADLY MANGLED FELL OUT.
NHTSA ODI 11194559
WHILE REVERSING MY VEHICLE OUT OF MY DRIVEWAY WITH THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT, A LOUD SNAPPING SOUND WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. UPON INSPECTION, THE CAUSE OF THE SOUND WAS NOT VISIBLE. I CONTINUED DRIVING A FEW MILES WHILE LISTENING FOR ANY CHANGES TO THE VEHICLE. A FEW MILES DOWN THE ROAD, I PREPARED TO ENTER THE FREEWAY. AS I DEPRESSED THE BRAKE PEDAL, THERE WAS A LOUD GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD AND CALLED TESLA ROADSIDE ASSISTANCE. I ADVISED THEM OF MY OBSERVATIONS AND WAS ISSUED A PRELIMINARY DIAGNOSIS OF DEBRIS IN THE BRAKE CALIPER. I PROCEEDED TO DRIVE MY CAR TO A HIGH-PRESSURE WASHING STATION TO REMOVE THE DEBRIS. WHILE PARKING AT MY DESTINATION, I NOTICED MY STEERING WHEEL REQUIRED A BIT MORE FORCE TO DURN THE WHEEL; AS I WAS ENCOUNTERING MORE RESISTANCE THAN USUAL WHILE STEERING THE VEHICLE. I GOT OUT AND LOOKED AT THE FRONT DRIVER'S SIDE WHEEL WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. I NOTICED A HOLE APPROXIMATELY 2' TALL AND 1' WIDE HAD BEEN WORN THROUGH THE WHEEL WELL LINER BEHIND THE REAR OF THE TIRE. THROUGH THE HOLE, I SAW SOME WIRE COVERINGS AND A PIECE OF THE VEHICLE'S ALUMINUM FRAME. I ALSO OBSERVED THE WHEEL WOULD RUB UP AGAINST THE EXPOSED METAL FRAME WHEN THE STEERING WHEEL WAS TURNED. I CALLED TESLA ROADSIDE AGAIN AND UPDATED THEM OF MY FINDINGS. THE CAR WAS TOWED TO THE SERVICE CENTER AND SUBSEQUENTLY DIAGNOSED WITH A BROKEN FORE-LINK ON THE FRONT DRIVER'S SIDE SUSPENSION. THE FORE-LINKS ON BOTH SIDES OF THE VEHICLE WERE REPLACED, AS WELL AS THE WHEEL WELL LINER.
NHTSA ODI 11194264
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