Home · 2017 Tesla Model S P90d · Complaints

What 379 owners told NHTSA about the 2017 Tesla Model S P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (379)Crash / fire / injury (50)Electrical system (104)Suspension (104)Steering (42)Driver assistance (41)Speed control (33)Lights (24)Visibility & wipers (23)Brakes (20)Lane Departure (19)Backup camera & sensors (17)

Newest first · 379 complaints · page 3 of 16

Aug 28, 2023Electrical systemBackup camera & sensors

The screen that shows the rear view camera turns on intermittently when engaged. It will often not turn on when shipped to reverse. The sentry system has stopped working as well as the main screen will shut off while driving from time to time, which removes the ability to turn on any heat or air, defroster etc... This was a previous recall and I am a new purchaser of the vehicle. I notified Tesla, they stated that they see where it is having issues but it was already recalled and fixed and any new fixes are no longer under the recall.

NHTSA ODI 11541254

Aug 23, 2023Body & structure

The driver side door handle does not present itself. It is now stuck and doesn't open. I need to press the door handle a certain way in order to open the door. This is a safety issue because in the case of an accident somebody who is not aware how to open the door maybe confused. This has not been inspected by a dealer. There is no police case or report related to this.

NHTSA ODI 11540405

Aug 22, 2023Lights

The daytime running lights dim and burn out after only a few year late and happen repeatedly even after the warranty has expired. It is a very expensive fix but is clearly a design problem because it looks to be happening across all models S’s

NHTSA ODI 11540064

Aug 7, 2023Backup camera & sensorsLightsVisibility & wipers

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing at 5 MPH, the back over prevention camera showed a completely black screen. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

NHTSA ODI 11536935

Aug 2, 2023Transmission & drivetrainBrakesCrash

The contact owns a 2017 Tesla Model S. The contact stated while approaching a stop light, while the contact was depressing on the brake pedal to slow down the vehicle accelerated on its own causing the contact to strike the vehicle in front. The contact stated that no warning light illuminated, and the brake assist did not activate. The contact stated when the vehicle struck the vehicle in front the vehicle continued driving forward and then the vehicle was able to come to a complete stop. The vehicle had front-ended damages and the other vehicle had rear-ended damages. No one was injured. The air bags deployed. A police report was not filed. The vehicle was towed to a repair center. The vehicle was not diagnosed. The manufacturer was contacted and did not provide any assistance. The failure mileage was 54,000.

NHTSA ODI 11536165

Jul 31, 2023Driver assistanceLane Departure

1. Previously listed Recall has been erroneously removed from Recall history for my VIN. I had tried to escalate this via Email and Twitter with no response from NHTSA, Sources: https://www.tesla.com/support/recall-fsd-beta-driving-operations Note: The remedy is not yet available for vehicles with NVIDIA Tegra and will deploy OTA once the software is available. 2. The car continues to make unsafe lane changes during left or right turns and struggles to make a smooth turn and is hazard for vehicles behind the car when making such turns as it makes suddent stops.

NHTSA ODI 11535632

Jul 21, 2023

Center screen is leaking gel and is discolored.

NHTSA ODI 11533604

Jul 20, 2023

1. Component; Tesla tried to push version 2022.8.10.12 (currently am on version 2022.8.10.8) This caused MCU 2.5 to no longer communicate with the Instrument cluster screen. 2. Saftey; a. Instrument cluster doesn't indicate whether vehicle is in Drive or Reverse mode. 3. & 4. On 7/19/23 Tesla Tech confirmed issue and duplicated issue. 5. Issue commenced shortly before 7/15/23 when the software update was pushed by OTA from Tesla. The warning lights on the Instrument cluster have been photographed and provided to Tesla prior to the tech scheduled appointment 7/19/23. Auto was working fine before the sw update, now Tesla wants $2,800 for me to update the hardware.(first quoted $1500 then see chat incresing pricing. Yesterday when driving car on freeway at 55 mph, the IC showed only going 8mph no matter what speed I was going.

NHTSA ODI 11533501

Jul 6, 2023Lights

The eyebrow on the drivers side needs to be replaced for the third time within 3 years. This is a safety issue for visibility.

NHTSA ODI 11530768

Jun 23, 2023Driver assistance

An issue with "Pahtom Breaking." My Tesla Model S has suffered from phantom breaking since I purchased the vehicle. I have repeatedly mentioned it to Tesla repair representatives and am still waiting for a fix. The risks exceed those of operating a car—a danger to me and others on the road. Vehicles following me have no idea that my truck will randomly slam on the breaks. Even if following a "safe" distance, the Tesla stops so fast that driving at highway speeds, others cannot react in time to prevent an accident. This is an undone and unknown burden for other drivers as it is for me. Tesla must step up to the plate and correct this before people die.

NHTSA ODI 11528508

Jun 20, 2023Electrical system

The back-up camera is not functioning. I get a black screen whenever I put the car in reverse. I can use the mirrors but the visibility behind the car is not very good. This makes it much ch more difficult to back out and avoid other cars and pedestrians. I have tried to reset/restart the various software systems with no improvement. I understand there is a recall for other Model 3 and Model S cars, I don’t u sweats d how my VIN is not covered as it has tb exact same issue as reported for the recall.

NHTSA ODI 11528020

Jun 12, 2023Body & structure

Rear bumper assembly separated and blew off into traffic while driving the legal speed limit (85MPH) on Texas Interstate highway. Road conditions were dry and windy. The vehicle had had no known or observable damage prior to this incident and had been maintained and inspected annually by Tesla.

NHTSA ODI 11526516

Jun 5, 2023Electrical system

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to make right and left turns as signaled by the software. The manufacturer was made aware of the issue and the failure. The approximate failure mileage was 64,000. Parts distribution disconnect.

NHTSA ODI 11525450

May 22, 2023Electrical system

The contact owns a 2017 Tesla Model S. The contact stated that while operating the vehicle, the steering wheel electronics malfunctioned causing the horn to become inoperable. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the horn failure was caused by a faulty steering wheel air bag module assembly, and that the module assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 55,000.

NHTSA ODI 11523203

Apr 16, 2023Speed controlCrash

-I think there is known problem with the Tesla. It autoaccelrates o behaves like someone is taking ove the control fo the car - The inital problem happend on June 24th 2022. I was in the parking lot of my work when It felt like I had lost control of the car to hit 2 parked cars. It cost severe damage to front of the car. Car was in the workshop for 4 months. This was completely unanticipated.I have hisotry of driving in US for over 20 years on major freeways before this without a single accident may have developed muscle memory( reflexes by repeated actions) in controlling the car. I was not distracted at the time. of note however my car had rear damages from being rear ended 10 days prior but Tesla authroized dealer had said it was drivable. The car was not in auto pilot mode - Tesla didnt give me any explanation and the repair workshop generalized saying it's usually driver's fault - Since the return from the repair I have 2 auto accelarations driving in the low speed zone. I had to break immediately to control it. Each time it felt like somthing remotely did this. There hasnt been recurrent damage. --The car was inspected by the Tesla authorized workshop couple of times and they claim nothing is wrong. -There have been no warning except on 04/15/2023 when it happened smewhere between 1.34 to 1.36 I thught I heard sort of noise/ quick warning. Again, each time it happens it feels like car is trying to do its own thing ( even when it's not in auto pilot mode)or someone is remotely doing it. Further info on my car: It was purchased in 2020 as a used from Tesla.This problem of auto accleartion or loss of control feeling did not start until car was rear ended in June 2022. I have security footage from the parking lot on how the car behaved in June of 2022 -

NHTSA ODI 11517263

Apr 14, 2023SuspensionBrakes

I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulled to the left. I had trouble pulling over and thought I was going to hit someone. I was able to come to a stop abruptly. I checked for a flat and had none. I called Tesla after limping the car home because I could not see a flat. The car had a broken control arm and had completely pulled the left wheel against the frame. Almost like I got something really hard but I hadn't. I had just pulled away from a stop sign when the snap took place. I was put at risk as well as my child. I couldn't control my vehicle. There were no warning messages. The vehicle was repaired by tesla and they didn't even call me to tell me what was wrong with it. I found out it was the control arm from the documents i was given.

NHTSA ODI 11517098

Apr 1, 2023Lane Departure

The car, which was equipped by Tesla's Full Self-Driving Beta software v11.3.3, attempted to make a premature left lane change in preparation for a left turn at the light, which almost put me in front of a pickup truck waiting in the center turn lane. Please find the attached dash cam video on this link: https://share.icloud.com/photos/0e9EMY-_AQSWXtCRe9YedeE7A

NHTSA ODI 11514925

Mar 23, 2023

Windshield cracked after using Defrost. Had no chips or blemishes on the windshield prior to the incident. Outside temperature was 18F, car was covered in 1in snow from the night before; ran defrost for 20 minutes.Removed snow with plastic bristled brush, drive 5 miles and let it sit after shut down. Came back to see two foot long cracks near the defrost vent.

NHTSA ODI 11513494

Mar 2, 2023Speed control

Since full self driving, beta has been turned on my car no longer slows down when I reduce the speed or when it encounters a lower speed limit sign, which it will read the speed limit. Prior to this when I decrease the speed or it noticed a decrease speed limit sign. It would use regenerative braking to slow the vehicle down. Now it’ just coasts , and actually sometimes maintains power at a high speed. There are times from going from a 60 and then to a 40 and then to a 30 mile an hour speed zone where it will continue to travel at 50+ miles an hour through the entire speed zone without slowing down which it did not do before FSD beta was active.I have to disengage the full self driving in order to get the car to slow down

NHTSA ODI 11509918

Feb 17, 2023Lane DepartureCrash

I have a video taken from the front camera of my Tesla S showing the entire incident that I can upload. On Dec 26, 2022 my beta FSD was engaged. The Tesla made a left hand turn onto the highway and then erratically ran off the road jumping the curb on a university sidewalk damaging wheels and tires. I suffered a right knee contusion from the impact of the hit.

NHTSA ODI 11507760

Feb 13, 2023Suspension

Suspension aft link assembly is faulty and broke down so quickly. Causing car noise and shaking and it’s clearly a safety issue. Lot of other drivers have complained about same problem

NHTSA ODI 11507054

Feb 8, 2023Steering

2017 Tesla Model S steering veered me off the road while driving at a normal rate without auto pilot enabled. I had just installed the 2022.8.10.11 software update Friday morning before the almost wreck. The car then from Friday to Wednesday appeared to work fine and then Wednesday failed again with the steering assist being almost impossible to turn the wheel and fighting back against the driver. This is a major concern that it fights back constantly trying to adjust itself. If a power steering rack fails it should not fight back against the driver. I see there was a previous recall on 2017 for this exact issue but tesla said it doesn't apply to my vehicle and quoted $4300 to replace the steering system. https://www.consumerreports.org/cars/car-recalls-defects/tesla-model-s-model-x-recall-power-steering-problem-a4893117329/

NHTSA ODI 11506198

Feb 7, 2023SteeringWheelsLane DepartureCrash

On December 26, 2022 I was driving my Tesla S 2017. Full self driving was engaged. I have a video of the car footage showing the incident in full detail. The car took a left onto a 2 lane road and then without warning ran off the road hitting the curb and a metal drain. The force was so great that I suffered a contusion to my right knee from hitting the under side of the dash.

NHTSA ODI 11506058

Feb 6, 2023Suspension

On January 6, 2023 I was backing out of a parking space and turning slightly. There was a deafening squeal. The car did not initially make noise when driven forward, but the noise did return with braking, and then also with turning while in Drive. The Tesla service facility has advised that the car needs new lower control arm(s) and fore -links therefore also an alignment because of the new parts. Apparently they stock these parts, and this may be a bad sign. The car is currently being repaired at the Tesla service facility in Henrietta, NY. The car was built in January 2017 and we are the original owners. It currently has 59,883 miles.

NHTSA ODI 11505823

Feb 6, 2023Electrical system

This is a 2017 Tesla Model S with 31K miles. The vehicle has lost its ability to charge on ny AC current. Only charges with DC from Tesla supercharger. Service told me that I needed a replacement part (Kit, Service, Gen3, charge sys, 48A, 1PH (1462537-02-E). Invoiced amount was $2500. Tesla refused to cover under 8 year battery warranty even though the problem is directly related to charging the battery.

NHTSA ODI 11505934

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Working with the data? Download all 379 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Tesla Model S P90d verdict →