What 379 owners told NHTSA about the 2017 Tesla Model S 75d

Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.

NHTSA ODI 11631451

-I think there is known problem with the Tesla. It autoaccelrates o behaves like someone is taking ove the control fo the car - The inital problem happend on June 24th 2022. I was in the parking lot of my work when It felt like I had lost control of the car to hit 2 parked cars. It cost severe damage to front of the car. Car was in the workshop for 4 months. This was completely unanticipated.I have hisotry of driving in US for over 20 years on major freeways before this without a single accident may have developed muscle memory( reflexes by repeated actions) in controlling the car. I was not distracted at the time. of note however my car had rear damages from being rear ended 10 days prior but Tesla authroized dealer had said it was drivable. The car was not in auto pilot mode - Tesla didnt give me any explanation and the repair workshop generalized saying it's usually driver's fault - Since the return from the repair I have 2 auto accelarations driving in the low speed zone. I had to break immediately to control it. Each time it felt like somthing remotely did this. There hasnt been recurrent damage. --The car was inspected by the Tesla authorized workshop couple of times and they claim nothing is wrong. -There have been no warning except on 04/15/2023 when it happened smewhere between 1.34 to 1.36 I thught I heard sort of noise/ quick warning. Again, each time it happens it feels like car is trying to do its own thing ( even when it's not in auto pilot mode)or someone is remotely doing it. Further info on my car: It was purchased in 2020 as a used from Tesla.This problem of auto accleartion or loss of control feeling did not start until car was rear ended in June 2022. I have security footage from the parking lot on how the car behaved in June of 2022 -

NHTSA ODI 11517263

I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MODE ITS NOT PERFECT YET. THEY SHOULD NOT ALLOW PUBLIC TO USE A HAZARDOUS SOFTWARE. ALSO TESLA EMPLOYEES WERE VERY NEGLIGENT. I ALMOST DIED IN THIS ACCIDENT WITH MY FATHER AND THE MANAGER HAD NO IDEA OF MY CASE EVEN AFTER MY CAR WAS GIVEN TO ME AND THEY SAID IT WAS OK TO DRIVE. I GOT INTO A ACCIDENT 11 DAYS AFTER THEY OK'D MY CAR PLEASE HELP AS I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO ANYMORE OR WHO TO GET TO FIX MY CAR. I HAVE DOCUMENTATION OF ADDRESSING SUDDEN INTENDED ACCELERATION TO TESLA MULTIPLE TIMES. THANK YOU

NHTSA ODI 11307255

WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED.

NHTSA ODI 11229124

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO STEP ON THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. HOWEVER, THE VEHICLE ACCELERATED THROUGH THE GARAGE AND CRASHED INTO THE HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED TESLA AT 858-558-1555 (LOCATED AT 4545 LA JOLLA VILLAGE DR, SUITE D17, SAN DIEGO, CA 92122) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,859. *TT THE CONSUMER STATED SHE DID RECEIVE MEDICAL ATTENTION FOR THIS ACCIDENT. *TR

NHTSA ODI 11189710

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.

NHTSA ODI 11174732

OUR TESLA HAS HAD TWO INCIDENTS IN THE LAST THREE MONTHS OF UNCONTROLLABLE ACCELERATION....ONCE SLOWLY GOING INTO A PARKING PLACE AND ONCE BACKING OUT OF OUR GARAGE. THE FIRST ONE RESULTED IN A COUPLE OF CRACKED RIBS (WITH SEATBELT ON) AND $18,000 IN DAMAGE. THE SECOND INCIDENT: THE TESLA, WHEN BACKING UP WENT TOTALLY OUT OF CONTROL BY ACCELERATING AND IT BARRELED ACROSS THE STREET AND KNOCKING DOWN A TREE BEFORE COMING TO A STOP. THE TESLA IS NOW IN THE REPAIR SHOP WITH EXTENSIVE DAMAGE TO THE REAR OF THE CAR. NOT SURE YET OF THE DOLLAR AMOUNT. I FEEL THIS IS A SERIOUS DEFECT IN THE TESLA MODEL S.

NHTSA ODI 11162968

ON OCTOBER 18TH, MY TESLA WAS A MINOR FENDER BENDER . I WAS ON AUTO PILOT AND GOING ON A < 3 MPH SPEED BEFORE THE EXIT RAMP. ANOTHER CAR WAS STATIONED IN FRONT OF ME AND AUTOPILOT DID NOT REALIZE THE CAR CAME IN FRONT OF ME AND HIT THE OTHER CAR. THOUGH THE DAMAGES ARE MINIMAL & THE OTHER PERSON WAIVED HIS RIGHT TO CLAIM INSURANCE . I WANTED TO UNDERSTAND THE REASON AND THE ROOT CAUSE OF THE CURRENT ACCIDENT SO THAT I CAN BE CONFIDENT TO USE THE AUTO PILOT GOING FORWARD. HENCE I FILED A COMPLAINT WITH THE CUSTOMER SUPPORT. AFTER 4 WEEKS OF INVESTIGATION AND REPEATED NUDGING FROM MY SIDE TO EXPEDITE THE INVESTIGATION, I WAS TOLD THAT THE CAR WAS IN AUTO PILOT MODE, AND THE CAR DID NOT REALIZE THE OTHER CAR IN FRONT UNTIL THE ACCIDENT OCCURRED AND THE CAR DID APPLY BRAKES AFTER THE INCIDENT. I ALSO REQUESTED FOR THE INVESTIGATIVE LOGS AND NOTES FOR MY ANALYSIS BUT THE REQUEST WAS REJECTED BY THE CUSTOMER SUPPORT

NHTSA ODI 11152302

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

NHTSA ODI 11113560

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.

NHTSA ODI 11098517

THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.

NHTSA ODI 11096644

STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.

NHTSA ODI 11093835

TL* THE CONTACT OWNS A 2017 TESLA S75. WHILE THE VEHICLE WAS IN AUTOPILOT MODE, IT INDEPENDENTLY VEERED TO THE LEFT TO MAKE A LANE CHANGE. ADDITIONALLY, WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, IT INDEPENDENTLY ACCELERATED, MADE A SHARP LEFT TURN, AND DROVE INTO VEGETATION ON THE OFF RAMP OF A FREEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TESLA OF SANTA BARBARA (400 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 770-6090) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED TO HAVE THE VEHICLE REPAIRED. AFTERWARDS, A DIAGNOSTIC TEST WOULD BE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA ODI 11074547

AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO.

NHTSA ODI 11065563

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. IF I APPLIED THE PEDAL, I WOULD NOT BE ABLE TO APPLY MY BRAKE IN A SPLIT SECOND. TESLA REFUSED TO PROVIDE THE FORCE GIVEN TO THE PEDAL AND ANY TELEGRAPHY. TESLA SAID THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE AND SAID IT IS DRIVER'S ERROR. I TOLD MY CAR WAS ONLY 6 WEEK NEW, I NO LONGER FEEL SAFE TO DRIVE THIS VEHICLE, I REQUEST TO RETURN THE CAR. TESLA REFUSED. TESLA CLAIMED THERE IS NO PARTS FAILURE AND REFUSED TO DO ANY FAILURE ANALYSIS WITHOUT EVEN LOOKING AT THE CAR AND ACCIDENT PICTURES. CONSUMER FIGHTING WITH ODDS?-- WHEN INSURANCE COMPANY SENT TOW TRUCK DRIVER ON THE NEXT DAY(1/19/2018), THE DRIVER SAID MY CAR WAS THE SECOND BRAND NEW MODEL S HE TOWED IN THE SAME WEEK WITH THE SAME ISSUE. THE OTHER LADY RAN THRU HER DRYWALL AND GOT IN HER LAUNDRY ROOM WHILE PARKING, SAME SITUATION- WHILE LETTING THE CAR "SLOW", ROLL ITSELF. GIVEN TESLA HAS MANUFACTURED CLOSE TO 200,000 CARS, LAUNCHED 5 YEARS SINCE 2012, DIVIDED BY 52 WEEKS A YEAR, THE ODD IS PRETTY HIGH FOR THE SAME ISSUE---0.7%. AT A TOTAL OF 1400 TESLA CARS OUT THERE, THESE 1400 CARS ARE ACTING AS TICKING BOMB FOR THE DESIGN FAILURE CAUSING SUA. I BELIEVE THIS ISSUE REQUIRES NHTSA OR FEDERAL REGULATION TO TAKE A LOOK.

NHTSA ODI 11064628

WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF 5 BY 5. I COULD NOT OPEN THE DOOR. THERE WAS SMOKE IN THE CAR (MY WIFE THINKS SMOKE MIGHT HAVE STARTED WHILE THE CAR WAS ACCELERATING"). MUSEUM STAFF CAME AND OPENED THE PASSENGER DOOR. AFTER SHE GOT OUT, FIRST THING THEY DID WAS TO OPEN THE REAR PASSENGER DOOR AND TOOK OUT OUR GRANDDAUGHTER. I CAME OUT THRU PASSENGER DOO. FORTUNATELY NO ONE WAS HURT. MANY OF THE AIRBAGS CAME OUT. WE ARE UNBELIEVABLY LUCKY. THE PARKING LOT IS APPROXIMATELY 100 FT X 100. THIS IS THE PARKING LOT USUALLY WHERE MANY KIDS ARE IN THE LOT. FORTUNATELY THAT MOMENT THERE WAS NONE. ACCIDENT HAPPENED AROUND 4:20 P.M . WEATHER WAS GRAY BUT NO RAIN. WE STILL CAN NOT COMPREHEND HOW CAR CAN TAKE OFF AT THAT SPEED. NONE OF THE EMERGENCY BRAKING SYSTEM OR THE CAMERAS WORKED TO STOP THE CAR

NHTSA ODI 11048161