What 917 owners told NHTSA about the 2017 Subaru Outback Wilderness

MY WIFE AND I WERE TRAVELING ON I-26 EAST BOUND, JUST NORTH OF ITS INTERSECTION WITH I-95 IN SC, WHEN WE HEARD A POP AND NOTICED THAT THE WINDSHIELD HAD CRACKED. IT WAS NOT A RESULT OF ANY ROAD DEBRIS BECAUSE THERE WERE NO VEHICLES IN OUR IMMEDIATE VICINITY. *TR

NHTSA ODI 11329376

I HAVE HAD TWO BRAND NEW SUBARU OUTBACKS. MY FIRST WAS A 2015 AND MY SECOND IS A 2017 OUTBACK. MY 2015 HAD 4 BROKEN WINDSHIELDS IN LESS THAN 2 YEARS. MY 2017 HAS HAD 3 BROKEN WINDSHIELDS IN 3 YEARS. ALL TOGETHER I HAVE HAD 7 BROKEN WINDSHIELDS IN 5 YEARS. SOME HAPPEN WHEN THE CAR IS NOT IN MOTION AND SOME HAVE HAPPENED WHEN THE CAR IS IN MOTION. ALL THE BREAKS BEGIN SOMEWHERE AROUND THE PERIMETER OF THE WINDSHIELD (UP TO ABOUT 3-4" FROM THE EDGE. I CAN'T TELL WHAT IS CAUSING THE CRACKS TO HAPPEN BECAUSE THERE IS EITHER NO INDICATION OF ANYTHING STRIKING THE WINDSHIELD OR THERE IS A TINY "FLICK" CRACK SOUND AS IF A SPECK OF SAND HIT THE WINDSHIELD. I HAVE REPORTED THIS PROBLEM TO YOU BEFORE WHEN I OWNED THE 2015 OUTBACK. I SEE THAT THERE ARE NOW 2 CLASS ACTION SUITS PERTAINING TO THIS. HOPE THIS CAN BE REMEDIED. *TR

NHTSA ODI 11327401

WINDSHIELD CRACKED ALL THE WAY ACROSS AFTER BEING EXPOSED TO EXTREME HEAT AND COLD. *TR

NHTSA ODI 11327257

THE WINDSHIELD CRACKED FOR NO APPARENT REASON. THE WINDSHIELD THE SPIDER WEB CRACKED ACROSS WINDSHIELD. *TR

NHTSA ODI 11327152

CRACK IN THE FRONT WINDSHIELD AT THE TOP, PASSENGER SIDE CORNER. CRACK FOR NO REASON. *TR

NHTSA ODI 11326169

PARKED MY LEASED 2017 OUTBACK IN MY DRIVEWAY LAST NIGHT WITH NOTHING OVERHEAD, NO TREES, ETC. THIS MORNING THERE WAS A LARGE CRACK IN THE WINDSHIELD WHICH BEGAN AT THE BOTTOM OF THE GLASS ON THE PASSENGER SIDE AND CONTINUED ON FOR OVER 15 INCHES. TOTAL MYSTERY. *TR

NHTSA ODI 11325333

MY FACTORY-INSTALLED WINDSHIELD CRACKED SPONTANEOUSLY WHILE DRIVING AT HIGHWAY SPEEDS 4 MONTHS AFTER PURCHASE. THE CRACK IMMEDIATELY SPREAD TO OVER A FOOT LONG. I REPLACED THE WINDSHIELD WITH OEM GLASS. LESS THAN A WEEK AFTER REPLACEMENT, IT CRACKED AGAIN, WHILE DECELERATING ON AN OFF- RAMP. AGAIN, THE CRACK WAS IMMEDIATELY OVER A FOOT LONG. BOTH TIMES, THERE WAS NO APPARENT ROCK OR REASON FOR CRACKING, NOTHING AROUND THAT WOULD HAVE KICKED SOMETHING UP. BOTH CRACKS STARTED NEAR THE TOP OF THE WINDSHIELD, BUT NEITHER STARTED ON AN EDGE. *TR

NHTSA ODI 11324924

MY WINDSHIELD HAS CRACKED WITHOUT BEING HIT BY ANYTHING ACROSS THE BOTTOM NEAR THE WIPERS. MY BATTERY CONTINUES TO DIE FOR NO REASON THAT I CAN FIND, EVEN AFTER I HAVE REPLACED IT. I DON'T LEAVE THE LIGHTS ON OR ANYTHING AND I CAN COME BACK TO MY CAR AND I HAVE TO JUMP IT. I HAVE ALSO BEEN IN IT AFTER DRIVING IT, STOPPED AND TURNED THE CAR OFF AND LISTENED TO THE RADIO AND 10 MINUTES LATER I GO TO TURN THE CAR BACK ON AND IT'S COMPLETELY DEAD. AFTER I GET IT GOING THE GATE WILL BEEP CONTINUOUSLY WHILE IT IS STILL CLOSED AND I HAVE TO RESET THE WHOLE VEHICLE TO GET THE BEEPING TO STOP. I TOOK IT TO GET CHECKED AND THEY TOLD ME TO REPLACE THE BATTERY. WHEN I GOT THE BATTERY CHECKED FOR POWER NOTHING SEEMED TO BE WRONG WITH THE BATTERY. AND YET THIS CONTINUES TO HAPPEN.

NHTSA ODI 11324838

WINDSHIELD CRACKED IN A "T" WHILE VEHICLE WAS PARKED IN GARAGE WITH NO APPARENT ROCK CHIP IN WINDOW. *TR

NHTSA ODI 11324653

MY WIFE CAME OUT OF WORK AND NOTICED A LARGE CRACK RUNNING FROM THE TOP/CENTER OF THE WINDSHIELD DOWN AND TOWARDS THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS PARKED FROM 6:30 AM TO 3:30 PM AND WAS NOT NEAR ANOTHER VEHICLE. THE WINDSHIELD WAS CRACK FREE ON HER DRIVE INTO WORK AND SHE DID NOT HAVE ANYTHING HIT THE WINDOW WHILE DRIVING. THERE ARE NO SIGNS OF ANY SORT OF IMPACT ON THE WINDSHIELD AND THERE WAS NO DEBRIS (I.E STICKS, PINECONES, ROCKS) ON THE VEHICLE WHEN SHE CAME OUT OF WORK. VEHICLE WAS PARKED IN A SMALL PARKING LOT ON THE AIR NATIONAL GUARD BASE WHERE SHE WORKS.

NHTSA ODI 11322488

WINDSHIELD SPONTANEOUSLY CRACKED WHILE IT WAS PARKED OVERNIGHT IN OUR UNDER-HOUSE PARKING SPACE. CRACK BEGINS AT THE VERY TOP OF WINDSHIELD, ABOUT 3.5 INCHES FROM DRIVER SIDE EDGE OF WINDSHIELD, AND PROCEEDS DIAGONALLY FOR ABOUT 19 INCHES, DEFINITELY INTO DRIVER'S VIEWING AREA. NO SIGN OF ROCK OR OTHER DAMAGE ANYWHERE NEAR THIS CRACK.

NHTSA ODI 11321984

VEHICLE WAS PURCHASED 30 DEC 2016. FULL WINDSHIELD REPLACEMENT BY SUBARY DEALER ON 11APR2018, 1 YEAR 3 MOS FROM INITIAL PURCHASE DUE TO A SMALL ROCK HITTING WHILE DRIVING ON HIGHWAY, PASSENGER SIDE, LOWER CORNER EDGE. 31OCT2019, 1 YEAR 6MONTHS SINCE FULL REPLACEMENT, ANOTHER CRACK APPEARS IN THE WINDSHIELD, LOWER SECTION, MIDDLE OF WINDSHIELD. THIS TIME WE WE HAD THE SPOT FILLED BECAUSE IT WAS VERY MINOR AND HAD NOT "SPIDERED". 18APRI2020, 6 MONTHS SINCE LAST CRACK, ANOTHER CRACK FROM ROCK WHILE DRIVING ON HIGHWAY, DRIVER SIDE LOWER CORNER EDGE. IT SPIDERED ON IMPACT TO THE POINT THAT WE WILL HAVE TO HAVE THE ENTIRE WINDSHIELD REPLACED BY THE DEALER. THIS IS VERY FRUSTRATING SINCE WE HAVE HAD SEVERAL DIFFERENCE VEHICLE BRANDS AND THIS IS THE ONLY CAR THAT HAS HAD REPEAT CRACKING OF THE WINDSHIELD. THERE MUST BE A DESIGN FLAW.

NHTSA ODI 11321515

MY 2017 SUBARU OUTBACK TOURING CRACKED MY WINDSHIELD.

NHTSA ODI 11320322

TWO ISSUES: - WINDSHIELD - I CAME OUT OF THE GYM TO SEE A HUGE CRACK IN MY WINDSHIELD. ON THE VERY NEXT DAY AS I WAS DRIVING ON THE INTERSTATE A WHAT I ASSUME A SMALL ROCK HIT MY WINDSHIELD AND ANOTHER CRACK SPREAD ACROSS THE WINDSHIELD. -LEATHER DRIVER CAR SEAT - WITHIN ONLY TWO YEARS OF USE, THE CAR SEAT IS RIPPED IN SEVERAL PLACES. NOTHING HAS EVER HAPPENED TO WARRANT SUCH RIPS.

NHTSA ODI 11319635

I HAD TO REPLACE MY WINDSHIELD ON MY 2017 OUTBACK 02/14/2020 AND AGAIN ON 03/21/2020. I DIDN'T NOTICE ANY DIRECT IMPACT ON MY WINDSHIELD. ADVANCED AUTO GLASS IN WEATHERFORD, TX WAS THE GLASS COMPANY THAT DID THE REPLACEMENT. THEN THE SECOND TIME DIDN'T NOTICE CRACK EITHER. NEVER HEARD IMPACT. BUT ADVANCED SHOWED ME A SMALL PIN SIZED IMPACT AREA IN THE LOWER PART OF WINDSHIELD, THE PART THAT'S BLACK. THE CRACK WAS TOO LONG TO JUST FIX. SO WAITED TILL THE CRACK EXTENDED TO IN FROM OF DRIVER SIDE.

NHTSA ODI 11319006

LARGE CRACK IN WINDSHIELD APPEARED OUT OF NOWHERE. VEHICLE WAS STATIONARY.

NHTSA ODI 11318670

NOTICED A CRACK IN THE WINDSHIELD. NO IMPACT OR EVENT CAUSED THE EVENT. FILED CLAIM WITH MY INSURANCE COMPANY. WE NOTICED CRACK AFTER A COUPLE OF MINUTES DRIVING AFTER STOPPING FOR LUNCH.

NHTSA ODI 11318101

CRACKED WINDSHIELD

NHTSA ODI 11318120

IN MOTION ON A HIGHWAY, WINDSHIELD CRACKED. CRACK COULD NOT BE REPAIRED AND REQUIRED REPLACEMENT OF WINDSHIELD. REPLACEMENT COST WAS IN THE AMOUNT OF AUTO INSURANCE DEDUCTIBLE OF $500.

NHTSA ODI 11317969

WINDSHIELD CRACK IN THE MIDDLE OF THE DAY WHILE DRIVING TO WORK ON A LOCAL STREETS STREET. IT'S THE BAY AREA IN CALI, SO THE WEATHER WAS AROUND 60 F. THERE WERE NO SIGN OR CHIPPED OR ANYTHING.

NHTSA ODI 11317989

REPLACED CRACKED WINDSHIELD WITH OEM TWICE, 6/17/2017 AND 6/7/2018

NHTSA ODI 11317994

REPLACED CRACKED WINDSHIELD WITH OEM REPLACEMENTS TWICE, 6/19/2017 AND 6/7/2018

NHTSA ODI 11317992

THERE ARE TWO CRACKS ON THE WINDSHIELD, INCLUDING AREAS THAT DON'T SEEM TO HAVE BEEN ABLE TO BE HIT BY ROAD DEBRIS (ON THE VERY EDGE, PROTECTED BY BODY TRIM. THESE WERE DISCOVERED AND HAVEN'T BEEN CONNECTED TO ANY OBVIOUS PIECE OF ROAD DEBRIS OR DINGS. THEY WERE JUST DISCOVERED IN A NORMAL VISUAL INSPECTION PRIOR TO DRIVING.

NHTSA ODI 11318024

WITHIN ONE YEAR OF OWNING MY NEW SUBARU I WENT THROUGH 3 WINDSHIELDS. ALL 3 TIMES I WAS TRAVELING ON A HIGHWAY WHILE ON VACATION. EACH TIME I HAD TO PAY OUT OF POCKET TOTALING $1500. EARLY LAST YEAR 2018 I ONCE AGAIN HAD TO HAVE MY WINDSHIELD FIXED.

NHTSA ODI 11318019

MY WINDSHIELD DEVELOPED A CRACK STARTING FROM THE BOTTOM CENTER, RIGHT WHERE THE WINDHIELD HEATING ELEMENT IS. THE VEHICLE WAS IN MOTION BUT NOTHING HIT THE WINDSHIELD, I JUST HEARD A POP AND SAW THE CRACK APPEAR AND IN A MATTER OF MINUTES IT WAS HALF WAY UP. ENDED UP REPLACING THE WINDSHIELD WITH AN AFTERMARKET ONE AFTER SUBARU OF AMERICA SAID THEY WON'T COVER IT.

NHTSA ODI 11317892