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What 76 owners told NHTSA about the 2017 Ram Promaster
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 76 complaints match · Fuel system · crash/fire/injury only · clear filters
Feb 17, 2017Speed controlFuel systemCrash
MY 2017 DODGE RAM PROMASTER'S ACCELERATOR STUCK WHEN MY VEHICLE WAS PLACED IN REVERSE CAUSING THE VEHICLE TO ACCELERATOR AT FULL THROTTLE AND HIT A STEEL GUARD POLE CAUSE MAJOR DAMAGE TO THE REAR END. WHEN IT WAS PLACED IN DRIVE TO MOVE FORWARD OFF THE GUARD POLE IT ACCELERATED AT FULL THROTTLE AGAIN CRASHING INTO A STEEL FENCE AND GATE POLE CAUSING MAJOR DAMAGE TO THE FRONT OF VEHICLE. THE VEHICLE HAS LESS THAN 4000 MILES. WE WERE NOT TURNING. THE MOVEMENT WAS STRAIT FORWARD AND BACKWARD IN A STRAIT LINE MOTION. FORTUNATELY WE WERE IN A PARKING LOT AT OUR OFFICE WHEN THIS HAPPENED. THE VEHICLE HAS NOT BEEN REPAIRED AND IS STILL IN THE DEFECTIVE CONDITION BECAUSE AS OF YET WE HAVE NOT FILED AN INSURANCE CLAIM. THIS OCCURED AT APPROXIMATELY 4:30 P.M. ON 2/17/17. THE ACCIDENT WAS ALSO CAUGHT ON VIDEO.
NHTSA ODI 10955352
Working with the data? Download all 76 complaints as CSV · fetched from NHTSA July 10, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2017 Ram Promaster verdict →