Home · 2017 Ram 1500 Crew Cab Trx · Complaints

What 858 owners told NHTSA about the 2017 Ram 1500 Crew Cab Trx

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (858)Crash / fire / injury (98)Steering (220)Engine (154)Electrical system (105)Transmission & drivetrain (97)Fuel system (95)Brakes (94)Airbags (53)Suspension (48)Speed control (41)Body & structure (35)

6 of 858 complaints match · Speed control · crash/fire/injury only · clear filters

Aug 21, 2023Speed controlWheelsBrakesCrash

When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.

NHTSA ODI 11539852

Mar 15, 2022Speed controlBrakesCrash

While in gear the throttle has accelerated uncontrollably without a foot on the pedal. It has happened twice now and both times resulted in significant damage. Applying the brake made no difference they were just overpowered by the motor. The vehicle is going to be towed to a body shop to get a repair estimate. Last time the damage was about $14,000. The vehicle is not safe if you cannot control the speed. They thought last time my foot slipped of the brake onto the throttle but I said no it had not. I was to busy trying to control the truck to notice if any warning lights went on. However earlier in the day the cruise control would not turn on.

NHTSA ODI 11456777

May 11, 2020AirbagsSpeed controlCrash

COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB *TR

NHTSA ODI 11324167

Oct 9, 2018Speed controlCrash1 injury

RETURNING FROM A TRIP TO MI BACK TO MY RESIDENCE IN TN. AS I MADE A TURN INTO MY SUBDIVISION I STARTED TO ACCELERATE TO MY NEXT TURN WHEN I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I HAD BEEN USING THE VEHICLES CRUISE CONTROL AS MUCH AS POSSIBLE DURING THE 10 HOUR DRIVE HOME SO IT FELT FAMILIAR, LIKE THE CRUISE CONTROL WAS TRYING TO ACCELERATE MY VEHICLE. AS THE VEHICLE WAS ACCELERATING AND I WAS STEERING THE THROUGH THE CURVES IN THE ROAD I HAD REMOVED MY FOOT FROM THE GAS PEDAL AND TRIED HITTING THE CRUISE CONTROL OFF BUTTON SEVERAL TIMES. THIS HAD NO EFFECT IN STOPPING OR SLOWING THE ACCELERATION. THE TOTAL DISTANCE FROM MY TURN INTO THE SUBDIVISION TO THE END OF THE ROAD OR NEXT INTERSECTION WAS ROUGHLY 250-300 YARDS ALL DOWNHILL SO WE PICKED UP SPEED QUICKLY. BY THE TIME I REALIZED I COULD NOT EFFECT OR SLOW DOWN THE ACCELERATION BY SHUTTING OFF THE CRUISE CONTROL MY NEXT THOUGHT WAS TO HIT THE BRAKES BUT WE HAD RUN OUT OF ROAD. AT THIS POINT I CHOSE A DIRECTION WHERE I SAW NO HOUSES OR LARGE TREES. WE HIT AN AREA WHERE IT SLOPED UP ABOUT 30 DEGREES THEN FLATTENED OUT THEN SLOPED UP AGAIN COMING CLOSER TO OTHER HOUSES. I'M GUESSING WE WERE TRAVELING ABOUT 50-55 MPH WHEN I WENT OFF THE ROAD. WE FINALLY CAME TO A STOP AFTER HITTING BOTH SLOPES AND THE CLOSEST HOUSES BACK YARD DECK AND THEN INTO A TREE. I HAD MY FAMILY IN THE VEHICLE WITH ME; MY WIFE, TWO SONS AND DAUGHTER. ONE OF MY SONS WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR BACK PAIN AND A CUT ABOVE HIS EYE WHICH REQUIRED 8-9 STITCHES. THE REST OF MY FAMILY WERE CHECKED OUT WITH NO INJURIES TO SPEAK OF AT THAT TIME. ONLY AT THE HOSPITAL I LEARNED OF THE RECALL FOR THE CRUISE CONTROL AND AN EXPLANATION OF THE CAUSE AND EFFECT IT HAD. THE RECALL EXPLANATION FIT VERBATIM TO WHAT HAPPENED TO US. WE HAD NOT RECEIVED ANY NOTIFICATION FOR THE RECALL ON THIS VEHICLE OR THE OTHER DODGE VEHICLE WE OWN. *DT *TR

NHTSA ODI 11139158

Sep 9, 2018AirbagsSpeed controlCrash

THE CRUISE CONTROL ACCELERATED AT A HUGE RATE PAST THE DESIRED SPEED RESULTING IN A HYDRO PLANE WHICH CAUSED ALL SIDES OF THE VEHICLE TO IMPACT HOWEVER ONLY PASSENGER BAGS DEPLOYED NOT A SINGLE DRIVER BAG. *DT*JB

NHTSA ODI 11128311

Jul 31, 2018Speed controlCrash1 injury

THE CRUISE CONTROL TURNED ITSELF ON, WHILE TRYING TO TURN IT OFF THE GAS ACCELERATED AND I WAS UNABLE TO DISENGAGE THE CRUISE CONTROL. I WAS UNABLE TO CONTROL THE SPEED AS IT KEPT RISING, CAUSING ME TO GO INTO THE DITCH STRIKING A 6 FT CULVERT TILE AND FLIPPING MY VEHICLE. *DSY *TR

NHTSA ODI 11114922

Working with the data? Download all 858 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ram 1500 Crew Cab Trx verdict →