What 858 owners told NHTSA about the 2017 Ram 1500 Crew Cab Trx

Electric assist steering failure, truck is getting hard to steer either direction. Air ride system is bouncing like having no suspension at all, went into dealer and they report that the compressor, control board and manifold all need to be replaced. Vehicle only has 68,000 miles.

NHTSA ODI 11500885

When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.

NHTSA ODI 11499011

Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.

NHTSA ODI 11495246

The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.

NHTSA ODI 11495248

The air suspension system has failed completely. Without warning the driverside suspension deflated at 65mph. This causes the steering to pull to the left very quickly and could easily cause loss of control of the truck. The problem occurred with out warning. The dealers response is to not drive the truck and wait 3 weeks for a diagnostic test and then a month or longer to get parts.

NHTSA ODI 11464301

Air ride suspension drops to bump stops when it rains. Causing the truck to have no suspension give that can cause severe damage. Truck has been at the dealers over this problem multiple times, they do not know what is causing the system to fail now. They have replaced the main components and the truck is still sitting on all 4 bump stops unable to drive.

NHTSA ODI 11455615

My truck has been parked at a Dodge Service Center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately $4,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I DO perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide VIN if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold Ram-Dodge-Chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty OR replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the Dodge Service Center. Not surprisingly, it is parked next to another Ram Rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.)

NHTSA ODI 11446681

TL * THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SHIMMY IN THE FRONT-END OF THE VEHICLE. THE CONTACT STATED THE DRIVESHAFT AND POWER TRAIN WERE INOPERABLE. THE VEHICLE WAS TAKEN TO COMMUNITY MOTORS CHRYSLER DODGE JEEP RAM (500 WESTIN OAKS DR, HAMMOND, LA 70403, (985) 345-0401) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11406123

WHILE DRIVING VEHICLE WHEN COMING TO A STOP AT SPEEDS OF 15-65 MPH. THE STEERING WHEEL SHAKES AND IT SEEMS AS IF THE TRUCK DOESN'T WANT TO STOP. I WAS TOLD THIS IS DUE TO THE ROTORS WARPING. IF THIS HAPPENS TO A DODGE / RAM PICKUPS THEY SHOULD PROBABLY UPGRADE THE DISCS AND PADS FOR BETTER STOPPING AND STABILIZING.

NHTSA ODI 11352857

MY TRUCK HAS HAD AIR-SUSPENSION PROBLEMS SINCE I PURCHASED IT BACK IN 2017. THE AIR SUSPENSION WILL COMPLETELY BOTTOM OUT THE TRUCK WHICH MAKES DRIVING UNSAFE ON THE HIGHWAY. IT TAKES ME TWICE AS LONG TO BREAK WHEN THIS HAPPENS AND IF I HIT A BUMP ON THE FREEWAY IT WILL MAKE EVERYBODY INSIDE THE TRUCK JOLT.

NHTSA ODI 11320690

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS IN COLDER TEMPERATURES THE AIR RIDE SUSPENSION FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WITH TEMPERATURE AT 10 DEGREES AND BELOW. THE VEHICLE WAS TAKEN TO (LOCKWOOD MOTORS LOCATED AT 1310 E COLLEGE DR, MARSHALL, MN 56258) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11308977

THE AIR SUSPENSION ON MY 2017 RAM 1500 HAS MALFUNCTIONED. IT WILL GO FROM WORKING GOOD, TO NO SUSPENSION AT ANY TIME WITH NO WARNING. THEN THE DRIVERS SIDE WILL HAVE NO SUSPENSION, AND THE PASSENGER SIDE WILL JACK UP TO OFF ROAD 2. AGAIN, WITHOUT ANY WARNING OR ME DOING ANYTHING TO PROMPT IT. MAKES THE TRUCK VERY SQUIRRELY TO DRIVE.

NHTSA ODI 11299459

SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).

NHTSA ODI 11290595

WELL DOCUMENTED, KNOWN SERVICING ISSUES WITH 'AIR RIDE SUSPENSION' SYSTEM INSTALLED IN 2017 RAM 1500 TRUCK. A SIMPLE ONLINE INVESTIGATIVE SEARCH REVEALS COUNTLESS SCORES OF SERVICE CASES AND HIGHLY CATASTROPHIC FAILURES OF MANY ASPECTS OF THIS EQUIPMENT SYSTEM WHICH HAVE BEEN KNOWN TO THE MANUFACTURER (RCA CORPORATION) FOR MANY MANY YEARS AND THESE FAILURES OF THIS SUSPENSION SYSTEM CONTINUE TO HAUNT CONSUMERS AND HAVE RESULTED IN SERIOUS SAFETY CONCERNS AMONGST OTHER INCONVENIENCES.

NHTSA ODI 11270055

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50 MPH, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE MORE THAN 60 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAZDA OF MESQUITE (LOCATED AT 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER REPLACED ALL FOUR TIRES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11267138

CONSTANT VIBRATING AND SHAKING FROM THE REAR END OF THE TRUCK THAT CAN'T SEEM TO BE FIXED! WAS AT SPEEDS ABOVE 65MPH. NOW IT'S ALL SPEEDS!

NHTSA ODI 11254850

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT TOOK THE VEHICLE TO CROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE TAILGATE, INFO TIMING SYSTEM, GPS, FUEL TANK, AND THE SENDING UNIT. AFTER LEAVING THE DEALER AND DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR END. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE AIR ROD SUSPENSION DID NOT HAVE AIR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE BOUNCED DUE TO LACK OF AIR IN THE SUSPENSION. THE VEHICLE WAS LATER TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM & FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57840183. THE APPROXIMATE FAILURE MILEAGE WAS 500.

NHTSA ODI 11219066

IN TEMPS BELOW ZERO AIR SUSPENSION FAILS

NHTSA ODI 11184232

AIR SUSPENSION FAILURE. WHEN THE TEMPERATURE IS BELOW ZERO DEGREES FAHRENHEIT , THE AIR SUSPENSION FAILS AND SITS ALL THE WAY DOWN ON THE BUMP STOPS, OR LEANS TO THE LEFT DRAMATICALLY. IT STAYS THAT WAY UNTIL THE DEALERSHIP CAN TAKE IT IN, WHICH CAN BE WEEKS.

NHTSA ODI 11183254

AIR SUSPENSION WILL STOP WORKING CAUSING THE TRUCK TO RIDE DIRECTLY ON THE FRAME. ALSO, THE FRONT WILL DEFLATE WHILE THE BACK IS STILL INFLATED. ANY TIME THIS HAPPENS THE FUSE FOR THE AIR SUSPENSION IS BLOWN. HAS HAPPENED ON NUMEROUS OCCASIONS SINCE PURCHASING THE TRUCK. OCCURS WHILE VEHICLE IS PARKED AND NOT IN OPERATION.

NHTSA ODI 11176346

TAKATA RECALL. IN THE WINTER MONTHS THERE ARE A HOST OF ELECTRICAL PROBLEMS. AT TIMES, THE RADIO WILL NOT TUTN OFF AFTER I SHUT OFF THE VEHICLE. THE ONLY FIX WAS YO DISCONNECT THE BATTERY. THE BACKUP CAMERA GOES COMPLETELY GREEN ALSO. THE AIR SUSPENSION FAILS SEVERAL TIMES PER WEEK DURING THE WINTER MONTHS AS WELL. I HAVE IT PARKED OUTSIDE ALL THE TIME.

NHTSA ODI 11175784

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED COMPLETELY AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND BRUISING. THE FRONT AND REAR PASSENGERS SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11089068

VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED

NHTSA ODI 11066697