What 59 owners told NHTSA about the 2017 Porsche Macan

I fear a possible non-detection of front passenger. The “Airbag warning lamp” or “Passenger Airbag OFF” lamp is activated. I fear the front passenger airbag may not deploy in a type of a crash in which it is designed to deploy. My VIN is not falling under the AMA2 Recall campaign even though I feel it should be.

NHTSA ODI 11485602

The engine oil started leaking on the timing case over bolts. The current mileage is 20500. This happened right after the regular 40,000 mile maintenance. The dealership said it's out of warranty but on a bit of research the aluminum bolts seem to break easily with a lot of similar cases.

NHTSA ODI 11467288

the vehicle is hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on the steering causes the vehicle to veer in direction of the steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. An appointment for diagnosis at the dealer was scheduled and was charged $185. the dealer says that the U-joint in the intermediate drive shaft is rusty and the issue is mechanical but with no clear answer as to why the problem is intermittent, in any speed, temperature, and direction. No warning/messages, the issue just appeared and got worse.

NHTSA ODI 11465267

The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11461798

I receive a latter from Porsche Cars North America, Atlanta, Georgia, after that i went to the Porsche Dealer in Irvine, they told months ago that they where ordering the part, i went back and they just told me that they will call me when the part arrived, this is been before December of 2021.

NHTSA ODI 11458348

Passenger Airbag Fault light is on and has been steadily on for 1 month. Was told my vehicle is not covered by the recall even though it is the same exact part "Passenger seat occupancy detection seat foam mat faulty, replace seat occupancy sensor." that requires repair. The repair cost is almost $4000 including waiting up to 4 weeks for the parts to come in. The maker is not offering a loaner vehicle and was advised I could drive the vehicle as is. It is unsafe to drive around with a faulty safety system especially since i commute with passengers.

NHTSA ODI 11458233

The contact owns a 2017 Porsche Macan. The contact became aware that her VIN was included in NHTSA Campaign Number: 21V131000 (Air Bags) however, the local dealer and several other unknown dealers informed her that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11451431

I received notice last year of a recall concerning the passenger air bag and contacted the dealer Suncoast Porsche in Sarasota immediately to schedule service. As of November they did not have parts but expected them in soon and said they would call to schedule. On January 15th I called to confirm that we were still expecting the parts at which time I was told that Porsche is no longer fixing the defective part and will only provide that service if the warning light comes on. Therefore at this time I have a defective part that I am not allowed to order a part for which leaves me with a safety hazard in my vehicle and diminishes my value as a trade-in and as a used car sale since I am not allowed to fix it. I feel that this is a serious breach of duty as far as Porsche is concerned and would like to have this addressed please.

NHTSA ODI 11447740

Was driving in a parking lot when I lost all steering ability. Dealership said my vehicle had steering rack malfunction and the whole electronic steering gear had to be replaced. I was stuck in the middle of a parking lot blocking other cars without the ability to move out of the way. I can't imagine what would happen if someone had steering rack malfunction while driving on the highway. Definitely dangerous accidents waiting to happen or loss of lives. No warnings before this occured. Afterwards Power Steering Failure message appeared on the dash.

NHTSA ODI 11445828

The manufacturer was unable to remedy the defect in the past 6 months despite I followed up multiple times. The respective service was also unable to provide estimated fix date as they mentioned no clear date provided by the manufacturer as to when the part will be available

NHTSA ODI 11443078

I have been trying to have this recall taken care of by Porsche for the last 4 months. Both Walnut Creek and Livermoore dealers have been unable to do this recall repair leaving the front passenger airbag non-functional as best I can tell. It serves no purpose to have a safety recall if there is no ability to have the recall repaired despite multiple attempts to contact the dealer. Both site inability to obtain any parts. I believe this likely poses an important safety issue for the front seat occupants.

NHTSA ODI 11442198

The contact owns a 2017 Porsche Macan. The contact received a recall notification for NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11439866

Tires ware original equipment new vehicle they ware so loud after 15k miles that I thought the front bearings ware bad took it to the dealer they said all good its a tire issue something about Porsche Macan and Pirelli tires I am not the first with the problem they recommend to buy Michelin tires insane.

NHTSA ODI 11438542

Porsche headquarters is unable to produce the part associated with this recall since April 2021. The dealer does not have the part either. I am unable to have passengers in vehicle causing hardship due to failure to fix recall by Porsche

NHTSA ODI 11435488

This recall was issued Apr 30,2021. Despite multiple follow ups the manufacturers is not responsive and the dealer cannot provide a timeline to fix it other than saying it may be sometime in 2022. In the meanwhile, I keep getting airbag warnings and tire pressure warnings despite the car tire pressure being fine (checked pressure with a manual gauge). Manufacturer Recall NumberAMA2 NHTSA Recall Number21V-131

NHTSA ODI 11432840

The power to the steering has failed causing the vehicle to be hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on steering (during loss of power to steering) causes vehicle to veer in direction of steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. Appointment for diagnosis at dealer has not been scheduled yet. No other inspections have taken place. No warning/messages, issue just appeared.

NHTSA ODI 11432283

The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11430421

Takata recall. The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11429045

On April 26 2021 performed routine oil change and noticed oil leaking from valve cover gasket onto side of engine. Took to Prestige Imports Inc, in Lakewood Colorado April 30th 2021, mileage is 22,851 and dealer told me: "Inspect for engine oil leak, no leak present although a slight wetness is visible at valve cover, no drips present. No repairs necessary per Porsche warranty guidelines." Dealer advised me to drive car hard and return in few weeks for visual inspection. Returned to dealer on 05/19/2021 and dealer looked at car and told me leak was a SWEAT and would not be repaired under warranty. Car purchased 05/22/2021, out of warranty 05/22/2021.

NHTSA ODI 11419063

THE DIAGNOSTIC SHOWS THAT THE SENSOR FOR THE DRIVER-SIDE AIRBAG IS INDICATING LOW OHMS (1.3) COMPARED TO STANDARD OHM OF 3+ THAT IS REQUIRED FOR THE AIRBAG TO DEPLOY. THIS COULD CAUSE THE AIRBAG TO NOW DEPLOY AS INTENDED DURING AN ACCIDENT.

NHTSA ODI 11414441

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

NHTSA ODI 11407094

PER PORSCHE DEALER, "2 BROKER BOLTS ON THE TIMING COVER CAUSING AN OIL LEAK." VERY, VERY EXPENSIVE (THOUSANDS OF DOLLARS) TO REPAIR AS VEHICLE IS 50 MONTHS OLD. NO RECALL JUST YET BY PORSCHE PER DEALER, THOUGH HAS AFFECTED PORSCHE CARS WITH THIS ENGINE IN SIGNIFICANT NUMBERS AS IS READILY NOTED ON ONLINE FORUMS AND ACKNOWLEDGED BY DEALER.

NHTSA ODI 11377569

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

NHTSA ODI 11271737

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

NHTSA ODI 11267380

PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.

NHTSA ODI 11235314