Home · 2017 Porsche Macan Turbo · Complaints

What 62 owners told NHTSA about the 2017 Porsche Macan Turbo

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (62)Crash / fire / injury (4)Airbags (23)Brakes (10)Engine (8)Steering (6)Fuel system (5)Electrical system (3)Lights (3)Speed control (3)Transmission & drivetrain (3)Visibility & wipers (3)

Newest first · 62 complaints · page 3 of 3

Oct 28, 2019Airbags

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

NHTSA ODI 11271737

Oct 9, 2019Speed controlBrakesCrash

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

NHTSA ODI 11267380

Jul 27, 2019Brakes

PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.

NHTSA ODI 11235314

Mar 18, 2019Brakes

BRAKE TRAVEL TENDS TO BE INORDINATELY LONG BEFORE SHOWING SIGNS OF SLOWING THE VEHICLE. TENDENCY IS TO THEN ENGAGE ABRUPTLY AS THE DRIVER REACTS TO LACK OF STOPPING. DEALER INDICATES THIS IS "NORMAL". IT MAY BE NORMAL BUT NOT PARTICULARLY SAFE. YOU CAN "PUMP" THE BRAKES AND MITIGATE IT SOMEWHAT BUT THAT'S NOT NORMAL BEHAVIOR. I WILL ENTER A DATE BUT THIS IS AN EVERY DAY OCCURRENCE.

NHTSA ODI 11187464

Sep 24, 2018Engine

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE "ENGINE CONTROL FAULT" INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (GARBER AUTOMOTIVE ROCHESTER, 3955 W HENRIETTA ROAD, ROCHESTER, NY 14623) ON SIX OCCASIONS, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

NHTSA ODI 11130906

Sep 24, 2018AirbagsSpeed controlBrakesCrash

WAS PULLING INTO A PARKING LANE, AT A SHOPPING CENTER WITH MY FOOT ON THE BRAKE, READY TO PUT THE VEHICLE IN PARK, WHEN THE CAR SUDDENLY FELT AS IF IT LOCKED DOWN BRAKES FAILED AND THE ENGINE ACCELERATED OUT OF MY CONTROL HEAD ON INTO ANOTHER VEHICLE PARKED ACROSS A DIVIDER. I HAD NO CONTROL OF STEERING OR BRAKES .. THE CAR FLASHED A POWER STEERING FAILURE.. AIRBAGS NEVER DEPLOYED, AND MY VEHICLE SUSTAINED OVER $8,000 IN DAMAGES. I HAD ASKED FOR DATA REPORT THAT PORSCHE EXTRACTED FROM MY CAR WITH NO RESPONSE.

NHTSA ODI 11131005

Jun 1, 2018Brakes

IT TAKES WAY TOO MUCH BRAKE TRAVEL AT SLOW SPEEDS FOR THE BRAKES TO CONSISTENTLY START ENGAGING. THIS IS ESPECIALLY AN ISSUE IN PARKING SITUATIONS: GARAGE PARKING, PARKING LOTS, ETC.

NHTSA ODI 11099216

Oct 28, 2017Visibility & wipers

THE CAR WAS PARKED IN THE GARAGE AND THE PANORAMIC ROOF WAS SUDDENLY SHATTERED WHILE I START TO DRIVE THE CAR ABOUT HALF MILE. AT FIRST, I THOUGH IT LOOKS LIKE IT WAS FROZE BUT THE GLASSES START TO FALL APART. THE CAR IS NEW, I JUST BOUGHT IT FOR 3 WEEKS WITH 700 MILES ON IT. NO STONES OR ROCKS EVER HIT THE SUNROOF.

NHTSA ODI 11040800

Oct 23, 2017Speed control

I HAVE A NEW 2017 PORSCHE MACAN AND HAVE NOTICED THAT THE DIGITAL SPEEDOMETER IS NOT ACCURATE. DEPENDING ON HOW FAST YOU ARE GOING THE VARIANCE IS UP TO 3 MPH OFF. THE ANALOG SPEEDOMETER IS VERY HARD TO DETERMINE YOUR SPEED BASED ON ITS DESIGN, HENCE THE DIGITAL ONE SHOULD BE 100% ACCURATE. HAVE YOU HEARD OF THIS ISSUE OR HAVE SEEN IT IN YOUR MACAN TESTING? I HAVE TAKEN TO DEALER AND THEY NOTICED IT AS WELL AND TESTED OTHER MACANS AND DID THE SAME THING. SO, DEALER IS SAYING THERE IS NOTHING THEY CAN DO AND SPEEDOMETER MEETS GOVERNMENT SPECS/GUIDELINES WITH TOLERANCES ALLOWED.

NHTSA ODI 11035582

Oct 20, 2017Brakes

I HAVE A 2017 PORSCHE MACAN AND SINCE HAVING THE CAR IN MY POSSESSION, THIS VEHICLE HAS A LONG BRAKE TRAVEL AND AT A FEW POINTS, I WAS NOT SURE THAT I WOULD BE ABLE TO STOP THE CAR ON TIME. FOR INSTANCE, WHILE APPROACHING A STOP SIGN, I BEGAN TO PUSH DOWN ON THE BRAKES ONLY TO APPLY ALL FORCE TO MAKE THE VEHICLE COME TO A FULL STOP-LUCKILY I WAS NOT ON A BUSY STREET BECAUSE I COULD NOT GET THE MACAN TO STOP BEFORE THE STOP SIGN. THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ACTUALLY ENGAGE IS VERY LONG. I AM QUITE DISAPPOINTED IN THE NEEDLESS EXTENT OF TRAVEL. MY VEHICLE IS CURRENTLY BEING SERVICED AT MANHATTAN MOTORCARS IN NEW YORK. WHEN INFORMING THE SERVICE CONSULTANT OF THIS ISSUE, I WAS LATER TOLD THAT "HE CANNOT RAISE THE PEDAL" AND LEFT IT AT THAT. ONE WOULD EXPECT MORE OUT OF PORSCHE CONSIDERING THE REPUTATION THEY TRY TO UPHOLD SO STRONGLY.

NHTSA ODI 11034788

Jun 2, 2017Brakes

BRAKES ARE VERY SPONGY AND NEEDS TO BE PUMPED TO GET IMPROVED BRAKING. VERY RISKY IN SLOW SPEED DUE TO NO TIME/SPACE TO PUMP THE BRAKE. SEVERAL CLOSE CALLS DURING THE PAST FEW MONTHS. I TOOK THE CAR TO DEALER ON 5/15/17 TO CHECK. DEALER REPORT THAT THE BRAKES ARE NORMAL! I UNDERSTAND THAT ARE MANY COMPLAINTS BY THE MACAN OWNERS IN THE MACAN FORUM. PLEASE LOOK INTO THIS SAFETY ISSUE.

NHTSA ODI 10992795

Apr 24, 2017Brakes

I HAVE A 2017 BASE. THE DISTANCE THE BRAKE PEDDLE TRAVELS BEFORE THE BRAKES ENGAGE SEEMS VERY LONG. ABOUT 1/2 WAY DOWN. THE BRAKES THEN WORK FINE. IF I PUMP THE BRAKE ONCE THE PEDDLE SEEM TO RISE TO AN ACCEPTABLE LEVEL AND THE BRAKES SEEM STRONGER. I TOOK IT TO PORSCHE AND THEY SAID THE BRAKES ARE FINE. THE ONLY TIME I HAVE EVER ENCOUNTERED THIS BEFORE IN OTHER CARS IS WITH AIR IN LINE OR BAD MASTER. HAS ANYONE ELSE HAD THIS PROBLEM ? IT TAKES EXTRA TIME FOR THE BRAKES TO ACTIVATE WHICH CAN LEAD TO AN ACCIDENT

NHTSA ODI 10980047

← Newer

Working with the data? Download all 62 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Porsche Macan Turbo verdict →