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What 107 owners told NHTSA about the 2017 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (107)Crash / fire / injury (11)Electrical system (16)Speed control (14)Transmission & drivetrain (14)Brakes (13)Visibility & wipers (10)Airbags (7)Seat belts (7)Body & structure (5)Driver assistance (5)Electronic Stability Control (esc) (5)

1 of 107 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Aug 27, 2022Transmission & drivetrainElectrical systemCrash

I bought the car used from a used dealership on February 28. On May 12th, I brought it to the shop for a few things but mainly due to the battery being corroded along with a battery light that comes and goes, but also for there being a slight skip in the transmission. The car would buckle when shifting from 1st to 2nd gear. The shop called me back on May 23rd and said the car was ready and they found nothing wrong with the transmission. They claimed they found no codes or could not recreate the issue. I brought the car back a week or two later due to the battery light still flashing randomly. While taking the car for a test drive with the mechanic, it buckled pretty hard and I told the mechanic that’s what I had been talking about and he just brushed it off. On July 23, while driving home, my car bucked REALLY hard 5 times and then stopped accelerating past 20 miles per hour. On august 11th, I tried taking it for a test drive and it drove completely fine, like nothing had ever happened. While heading back to my house, I lost all gears and the car stopped accelerating while I was going up a hill. My rpm’s went way up but my car started to roll backwards down the hill. My grandmother happened to be behind me and she ended up pushing into my bumper and pushing me up the hill due to there being no pull of section and the speed limit being 50 mph. There were no lights on my dash indicating there was a problem. If my grandmother wasn’t there, it could have been much worse. I talked to someone at a local Nissan dealership and he claimed that my transmission is going and that even though my car is doing the same thing as a lot of the recalls and cars they offered extended warranties on, that mine didn’t qualify for one.

NHTSA ODI 11481481

Working with the data? Download all 107 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Nissan Murano Hybrid verdict →