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What 107 owners told NHTSA about the 2017 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (107)Crash / fire / injury (11)Electrical system (16)Speed control (14)Transmission & drivetrain (14)Brakes (13)Visibility & wipers (10)Airbags (7)Seat belts (7)Body & structure (5)Driver assistance (5)Electronic Stability Control (esc) (5)

2 of 107 complaints match · Body & structure · crash/fire/injury only · clear filters

Jan 5, 2024AirbagsSeat beltsBody & structureCrash2 injuries

We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.

NHTSA ODI 11563690

Feb 22, 2020Body & structureCrash

TOLD OF A REPORT ON "CAR FAX" THAT MY AIR BAG HAD BEEN DEPLOYED (NOT TRUE!). DOES YOUR ORGANIZATION TRACK SUCH INFORMATION? THIS AFFECTS THE VALUE OF THE CAR DAMAGE WAS ONLY A DENTED BUMPER.

NHTSA ODI 11310719

Working with the data? Download all 107 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Nissan Murano Hybrid verdict →