Home · 2017 Nissan Murano Hybrid · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
5 of 107 complaints match · Airbags · crash/fire/injury only · clear filters
We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.
NHTSA ODI 11563690
The contact owns a 2017 Nissan Murano. The contact stated that while driving at 30 MPH, while the brake pedal was depressed, it floored, and the vehicle failed to stop. Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the air bags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to a repair center. The contact related the failure to NHTSA Campaign Number 19V807000 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,738.
NHTSA ODI 11530956
I was in a broadside collision. The front end of my car collided with the side of another car. I was going approximately 30-35 mph at time of impact. I had my seat belt on. The airbags failed to deploy and seat belt did not lock resulting in being thrown forward and impacting the steering wheel. The car sustained severe frontal damage and is a total loss from the insurance company. The car has been well maintained and was serviced by Nissan exclusively. I had no warning lights on prior to the accident occurring.
NHTSA ODI 11520614
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE BRAKES HAD COMPLETELY FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD. THE DRIVER OF THE OTHER VEHICLE SUFFERED UNKNOWN INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS PROVIDED WITH INSURANCE CLAIM NUMBER: 258-472-1S236. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,099. *DT *JS
NHTSA ODI 11132183
TAKATA INFLATORS, THIS COMPLAINT MAY BE RELATED TO THE PREVIOUS RECALLS BUT I AM NOT AN EXPERT. I'D LIKE TO HAVE THE AIRBAGS NOT DEFLATING IN AN ACCIDENT WHERE THERE WAS SIGNIFICANT DAMAGE TO THE PASSENGER FRONT OF MY VEHICLE WHILE TRAVELING AT ABOUT 30MPH. I WAS TRAVELING ON A CITY ROAD WHEN ANOTHER VEHICLE TURNED LEFT FROM THE RIGHT LANE CAUSING ME TO SLAM ON BRAKES AND OUR VEHICLES COLLIDED.
NHTSA ODI 11088969
Working with the data? Download all 107 complaints as CSV · fetched from NHTSA July 26, 2026