What 14 owners told NHTSA about the 2017 Nissan Juke

We purchased this vehicle brand new and currently has 24,000 miles and has always been garaged . I just became aware now that there is no functioning burglar alarm and possibly no ignition lock-out similar to the Kia and Hyundai issue . Even though there is a functioning armed indicator light on the dash and there is a horn alert on locking and the button on the key fob alerts , there is no alarm on attempted entry or other assault . I looked the other day to see if the alarm fuse might be blown and there was no fuse in that position and there was only one wire to that position which , of course , makes it non- functional . This vehicle has had the tires vandalized , sabotaged, 3 times and hit-and -run all in our church parking lot while we were inside the building , car locked , armed ? , and no alarm sounded ever . There is nothing in the owner's manual that says the alarm or lock-out is optional . I have owned a 2011 Juke , a 2014 Juke and I was not aware of any alarm problem . I have just contacted nissanUSA and local dealer , no response yet .

NHTSA ODI 11518417

This has happened several times in the couple months ive owned the car, the scariest incident involving the transmission slipping and the car losing power was after having to stop on the shoulder of i95 highway this was the first time i had even given it more than the reasonable rate of pedel pressure or "gas" and im expecting to get up to speed to merge back into the flow of traffic however right at 45-50mph as im merging into the far right lane of the highway the engine just screams out and rpms max out the car slows rapidly. This is becoming more and more frequent and also theres times we take for granted when we need that engine to work to either get out of an intersesction, merge into traffic, use the cars power as a preventative measure to stay safe in various environments. Driving through baltimore city, a group of young men surrounded my car a week ago and start giving it an entire washing , mind youu im at a red light, but theyve got buckets and soapy rags sudz everywhere and when it turns green the older looking of them screams "50 bucks explicit explicit " " I know you got it" i dont have a dollar on me just my credit cards and also my little neice penelope. i see an opening and floor it but instantly engine winds all the way up , its just ravving out the boy throws a rock cracking my windshield , the crack is aligned with my face so imagine my anxiety levels trying to explain to my sister penelopes mother what had her daughter screaming and crying . So in short the transmission has been a nightmare and I would love to see a recall or some other recourse for me. I am a new owner , i have seen there was a lawsuit awhile back, i took the car to Jone Nissan in Beliar MD after they sweat talked me into bringing my car right away saying things like man are you lucky, and your still udner warranty , your getting a new transmission compliments of nissan, just hyping me up to the tone of take a loaner car and we're fix everything free of charge. However within 6

NHTSA ODI 11429318

APPROX 1:00 P.M. I PULLED INTO THE WENDY'S DRIVE THROUGH AND THE LINE WAS WRAPPED AROUND THE BUILDING. THERE WAS A LARGE LIKE FORD TRUCK IN FRONT OF ME. I SAT THERE MAYBE 1 MIN AND I THOUGHT FELT MY CAR JUMP (AND I THOUGHT 'WHAT WAS THAT'), THEN THE TRUCK PULLED UP AND THE SECOND I REMOVED MY FOOT FROM THE BRAKE, MY CAR FELT LIKE AN AIRPLANE AND I PLOWED INTO THE TRUCK IN FRONT OF ME (I HAD NO CONTROL). MY CAR KEPT GOING UNTIL HE IT KNOCKED HIM OUT OF THE LINE OF THE DRIVE THROUGH LINE AND MY CAR KEPT GOING ACROSS THE PARKING LOT THEN UP ONTO THE CURB, BUT IT STOPPED BEFORE HITTING A TREE. I WAS TERRORIZED. I HAD THE BRAKES PUSHED DOWN TO THE FLOOR AND IT FELT LIKE THEY WERE IN SOMETHING SOFT, NOTHING HAPPENED. CALLED THE POLICE AND FILED A REPORT, CALLED STATE FARM TO START THE CLAIM. I FIRST CALLED LEE NISSAN TO TELL THEM WHAT HAPPENED, AND TALKED WITH PATRICK IN SERVICE. HE HAD NOTES THAT EVERYTIME I CAME IN I TOLD ABOUT THE CAR LUNGING. STATE FARM SET UP THE CAR TO GO TO CAPITAL FORD NEXT DOOR AND SET UP A RENTAL CAR. I WAS A MESS. WHILE ON THE PHONE IN THE PARKING LOT A GENTLEMAN PARKED BY ME CAME AND TOLD ME HE HAD THE SAME THING HAPPEN TO HIS NISSAN VERSA (THE CAR HE WAS DRIVING), HE TALKED TO STATE FARM, AND SAID NISSAN HAD FILE ABOUT HIS SITUATION BUT IT HAPPENED JUST LIKE ME. ORLANDO B 2019 VERSA NOTE MASTER CYLINDER FAILURE 804-818-6711. CALLED LEE NISSAN AND TALKED WITH DOUG THAT SOLD ME THE CAR, I HAD TAKEN THE 100,000 MILE BUMPER TO BUMPER COVERAGE INCLUDING OIL CHANGES. TOLD HIM WHAT HAPPENED AND I WAS AFRAID OF THE CAR. WILL TALK ONCE CAPITAL FORD AND NISSAN FINISH THEIR RESEARCH. CALLED NISSAN CUSTOMER AFFAIRS THEY SET UP A FILE AND ESCALATED THE FILE AND ASSIGNED 38592070. POLICE FILE IS P20002887 RALEIGH POLICE DEPARTMENT OFFICER P.D. MATTHEWS.

NHTSA ODI 11301049

WHILE WAITING FOR A LIGHT TO CHANGE I NOTICED A PUFF OF SMOKE COMING FROM UNDER THE HOOD OF MY CAR ON THE PASSENGER SIDE. IT QUICKLY TURNED INTO BILLOWS OF SMOKE. MY SISTER AND I QUICKLY GOT MY GRANDCHILDREN OUT OF THE CAR AND OVER TO A SAFE AREA. THE SMOKE BECAME DARK BROWN AND THEN BLACK AND BURST INTO FLAMES. LUCKILY THE FIRE DEPARTMENT WAS VERY PROMPT. HOWEVER, THE VEHICLE FILLED WITH SMOKE AND THE WINDSHIELD BURST OUT. THIS CAR HAD ONLY 13,000 KMS. IT WAS A VERY FRIGHTENING VENT AND MY FAMILY'S SAFETY WAS SEVERELY COMPROMISED.THIS HAS BEEN REPORTED TO DEPARTMENT OF TRANSPORT IN CANADA

NHTSA ODI 11123265

TL* THE CONTACT OWNED A 2017 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT NOTICED SMOKE UNDER THE HOOD AND PULLED INTO A FUEL STATION. WHEN THE CONTACT OPENED THE HOOD OF THE VEHICLE, BLACK SMOKE POURED OUT OF THE ENGINE. WITHIN MINUTES, THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING GARAGE WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED BEDFORD NISSAN AT (440) 791-2212 (LOCATED AT 18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 30984436. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *DT *BF *JB

NHTSA ODI 11089115