The vehicle has swivel seats. When the driver’s seat swivel, it’s severed the wires, the control the SRS system.
NHTSA ODI 11744347
Home · 2017 Mercedes-benz Sprinter 3500xd Cargo Van · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 27 complaints match · Electrical system · clear filters
The vehicle has swivel seats. When the driver’s seat swivel, it’s severed the wires, the control the SRS system.
NHTSA ODI 11744347
WHEEL SPEED SENSOR FAILURE. ABS, TRACTION CONTROL SIT DOWN UNTIL REPLACED SENSOR.
NHTSA ODI 11319376
SPRINTER COMPLETELY LOST ELECTRICAL POWER, ENGINE AND DRIVE TRAIN PROPULSION. THE TACH AND SPEEDOMETER FROZE IN PLACE AT 2500 RPM AND 15MPH. 60 SECONDS PASSED AND THE DASH LIGHTS BLINKED AND THEN ALLOWED ME TO RESTART VEHICLE. IT WAS LIKE THE SYSTEM RE-BOOTED ITSELF. LUCKILY I WAS NOT AT SPEED OR IN A DRIVING LANE WHEN THIS HAPPENED. I HAD JUST FILLED THE TANK WITH DIESEL, MY DEF WAS AT 80% FULL AND I WAS DEPARTING THE SERVICE STATION. I WAS ABLE TO START VEHICLE AND RETURN HOME, 10 MILES. WHEN I ATTEMPTED TO RESTART THE VEHICLE AT HOME THE STARTER MADE A GRINDING NOISE AND THE MB DEALERSHIP HAS HEARD THE SAME NOISE. CALLLED MERCEDES SPRINTER HOTLINE AND GOT THE SPRINTER TOWED TO THE DEALERSHIP. *DT CONSUMER CONTACTED MANUFACTURER FOR THE SERVICE CALL.*JB
NHTSA ODI 11185622
Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 21, 2026