Home · 2017 Mercedes-benz Sprinter 3500xd Cargo Van · Complaints

What 27 owners told NHTSA about the 2017 Mercedes-benz Sprinter 3500xd Cargo Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Electronic Stability Control (esc) (7)Wheels (6)Brakes (5)Speed control (4)Body & structure (3)Electrical system (3)Airbags (2)Fuel System, Diesel (2)Driver assistance (1)Engine (1)

3 of 27 complaints match · Electrical system · clear filters

Jun 15, 2026Electrical systemAirbags

The vehicle has swivel seats. When the driver’s seat swivel, it’s severed the wires, the control the SRS system.

NHTSA ODI 11744347

Mar 26, 2020Electrical systemWheels

WHEEL SPEED SENSOR FAILURE. ABS, TRACTION CONTROL SIT DOWN UNTIL REPLACED SENSOR.

NHTSA ODI 11319376

Mar 10, 2019Transmission & drivetrainElectrical systemEngine

SPRINTER COMPLETELY LOST ELECTRICAL POWER, ENGINE AND DRIVE TRAIN PROPULSION. THE TACH AND SPEEDOMETER FROZE IN PLACE AT 2500 RPM AND 15MPH. 60 SECONDS PASSED AND THE DASH LIGHTS BLINKED AND THEN ALLOWED ME TO RESTART VEHICLE. IT WAS LIKE THE SYSTEM RE-BOOTED ITSELF. LUCKILY I WAS NOT AT SPEED OR IN A DRIVING LANE WHEN THIS HAPPENED. I HAD JUST FILLED THE TANK WITH DIESEL, MY DEF WAS AT 80% FULL AND I WAS DEPARTING THE SERVICE STATION. I WAS ABLE TO START VEHICLE AND RETURN HOME, 10 MILES. WHEN I ATTEMPTED TO RESTART THE VEHICLE AT HOME THE STARTER MADE A GRINDING NOISE AND THE MB DEALERSHIP HAS HEARD THE SAME NOISE. CALLLED MERCEDES SPRINTER HOTLINE AND GOT THE SPRINTER TOWED TO THE DEALERSHIP. *DT CONSUMER CONTACTED MANUFACTURER FOR THE SERVICE CALL.*JB

NHTSA ODI 11185622

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz Sprinter 3500xd Cargo Van verdict →