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What 13 owners told NHTSA about the 2017 Mercedes-benz Sprinter 2500 Passenger Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Steering (4)Electrical system (3)Body & structure (1)Engine (1)Engine & cooling (1)Fuel system (1)Latches & locks (1)Tires (1)Transmission & drivetrain (1)

1 of 13 complaints match · Fuel system · clear filters

Feb 9, 2021Electrical systemFuel system

EVERY 400 0R SO MILES THE CHECK ENGINE LIGHT COMES ON. CODES ARE 19DE00H AND P16CC00 AND P18F100 RELATING TO THE DEF BURN. I HAVE STOPPED AT THREE MB DEALERSHIPS. THEY LOOK AT CODE AND RESET SYSTEM AND TELL ME TO DRIVE THE VEHICLE. THEY ALSO HAVE SENT SEVERAL PEOPLE LETTERS TO REQUEST THEY HAVE THE VEHICLES FOR TWO WEEKS TO STUDY THE PROBLEM. I CAN'T DO THAT.

NHTSA ODI 11395473

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz Sprinter 2500 Passenger Van verdict →