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What 115 owners told NHTSA about the 2017 Mercedes-benz Glc-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (115)Crash / fire / injury (8)Engine (40)Electrical system (17)Fuel system (17)Airbags (13)Visibility & wipers (10)Seat belts (9)Transmission & drivetrain (8)Brakes (6)Steering (5)Body & structure (4)

8 of 115 complaints match · crash/fire/injury only · clear filters

Sep 21, 2020AirbagsCrash

I HAD AN ACCIDENT AND REARENDEAD ANOTHER CA. HOWEVER MY AIRBAGS DIDN'T DEPLOYED.

NHTSA ODI 11360138

Jul 8, 2020AirbagsDriver assistanceCrash1 injury

TL* THE CONTACT OWNS A 2017 MERCEDES BENZ GLC300. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A 2ND VEHICLE. DURING THE CRASH THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. ALSO, THE COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND DID NOT STOP THE VEHICLE TO AVOID THE COLLISION. THE DRIVER SUSTAINED BRUISES TO THE TORSO AREA WHICH REQUIRED MEDICAL TREATMENT. AN OCCUPANT FROM THE 2ND VEHICLE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. NO FURTHER INFORMATION WAS AVAILABLE. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE LOCAL DEALER MERCEDES BENZ OF HUNTSVILLE (6220 UNIVERSITY DR. HUNTSVILLE, AL) AND THE MANUFACTURER WERE NOTIFIED OF THE INCIDENT. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 25,000.

NHTSA ODI 11338128

Jul 18, 2018SuspensionElectronic Stability Control (esc)EngineCrash

对不起我说中文, 我的英语不好 我这辆车有安全辅组问题 有一次突然发动机熄火然后静止了几秒 然后我又从新启动,还有发动机有噪音,我已经拿去4S店维修了4次 还是问题重复出现。我现在不想浪费时间去4S 点了 每次都要浪费我很久的时间。 MANUFACTURER RECALL NUMBER2018030012 NHTSA RECALL NUMBER18V177 RECALL STATUSRECALL INCOMPLETE

NHTSA ODI 11112071

Mar 8, 2018EngineFire

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLC300. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. AN UNKNOWN DEALER LOCATION WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

NHTSA ODI 11076876

Mar 5, 2018SteeringCrash1 injury

TL* THE CONTACT OWNED A 2017 MERCEDES-BENZ GLC300. WHILE DRIVING BELOW 40 MPH, THE VEHICLE VEERED TO THE LEFT AND CRASHED INTO A TREE. THE CONTACT DID NOT NOTICE IF THERE WERE ANY WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE CRASH. THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY; THEREFORE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 1,000.

NHTSA ODI 11076218

Apr 28, 2017Electrical systemEngineFire

THE ENGINE SUDDENLY WENT UP IN FLAMES WHILE DRIVING,MY WIFE SWITCHED OFF THE IGNITION AND GO OUT OF THE CAR. THERE WAS A BIG HOLE AND MERCEDES AUTHORIZED DEALER SIAD THIS IS A CATASTROPHIC EVENT. THIS CAR IS NEW PURCHASED ON OCTOBER 31ST 2016 MB SAYS THEY WILL REPLACE THE ENGINE AS IT IS IN WARRANTY, BUT SENTIMENTALLY WE ARE SO UPSET , IF THE FIRE WOULD HAVE CAUGHT ON TO GAS TANK. PLEASE SUGGEST. VEHICLE WAS IN MOTION AND SHE WAS DRIVING AT LESS THAN 30 MILES PER HOUR WHEN SHE NOTICED BURNING SMELL AND IMMEDITELY FUMES WERE COMING FROM THE AC VENTS. PLEASE SUGGEST OUR OPTIONS IN THIS CASE

NHTSA ODI 10981207

Feb 14, 2017Electrical systemBody & structureEngineFire

"TAKATA RECALL" MY 2017 MERCEDES GLC 300 SUV CAUGHT RANDOMLY ON FIRE WHILE DRIVING 65 MPH ON THE FREEWAY. I WAS ABLE TO PULL ON THE SIDE.THEN WHILE ON THE PHONE DESCRIBING THE SITUATION TO THE SERVICE GUY; I SAW THE FIRE AND SMOKE ENTERED INSIDE THE VEHICLE AND I GOT OUT AFTER A LITTLE BIT CAUSE THE CAR HAD NO POWER TO OPEN DOORS OR DO ANYTHING! I THINK THE PROBLEM WAS WITH ELECTRICITY! I WANT THE CAR NO MORE! I WILL RETURN IT BACK!

NHTSA ODI 10954561

Jan 20, 2017AirbagsCrash1 injury

VEHICLE HAD FRONTAL IMPACT WITH OTHER CAR ON LOCAL ROAD. THE VEHICLE AIRBAGS ON PASSENGER SIDE INFLATED AND DEFLATED COMPLETELY DIFFERENT COMPARED TO THE DRIVER SIDE AIRBAG. WE BELIEVE MB GLC PASSENGER SIDE AIRBAG HAS FACTORY DEFECT IN OUR CAR. PLEASE SEE ATTACHED PHOTO ON PAGE 2.

NHTSA ODI 10946630

Working with the data? Download all 115 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz Glc-class Hybrid verdict →