Sep 3, 2025Airbags
The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that the warning light that the driver’s side air bag required service was illuminated. The contact stated that the warning light was constantly illuminated. The vehicle was taken to two independent mechanics, and the contact was informed that there might be a recall associated with the VIN. The contact stated that one of the independent mechanics retrieved a DTC that the "Squib to the Driver's Side Air Bag had an Open Circuit" and needed to be replaced. The vehicle was not repaired. The contact called a local dealer and was advised that there was a recall for the year, make, and model vehicle; however, the VIN was not included in the recall. The vehicle was not repaired. The contact researched online related to the failure of NHTSA Campaign Number: 17V627000 (Air Bags). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
NHTSA ODI 11684815
Feb 19, 2025Airbags
Stearing wheel began to make a clicking sound and would hardly turn. The Front Left Malfunction Service required light came on and when I took it to the dealership they informed me that the clock spring and airbag are broken and need to be replaced. He stated the vehicale is drivable but the airbag does not work. In 2017/2018 there was a recall for this exact issue and it shows my car was impacted and the recall repair was completed but that was prior to me purchasing the vehicle. Because the recall has been closed they will not honor repairing it and the vehicle now does not have a airbag that works properly.
NHTSA ODI 11643708
Dec 9, 2022SteeringAirbags
The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact then stated that the horn and the speedometer failed to operate. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number; however, the contact was still awaiting a call back. The failure mileage was 69,605. The contact stated that they took the vehicle to two dealers and eventually paid out of pocket for the repairs. Unlike other vehicles with the same defects, the contact's vehicle is not a part of the recall.
NHTSA ODI 11496732
Dec 8, 2017Airbags
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIN (540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901 (415) 233-6509) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11053466