What 165 owners told NHTSA about the 2017 Mercedes-benz E-class Cabrio

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DELRAY MERCEDES-BENZ DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS

NHTSA ODI 11011004

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING APPROXIMATELY 71 MPH, THE BRAKES SCREECHED AND THE VEHICLE SHOOK AND THEN SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE ACTIVE BRAKE ASSIST AND "SEE OPERATOR'S MANUAL" INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER KEPT THE VEHICLE FOR ONE WEEK. THE CONTACT RETRIEVED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE BRAKE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10967270