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What 27 owners told NHTSA about the 2017 Mercedes-benz CLA

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Crash / fire / injury (3)Electrical system (7)Airbags (5)Engine (4)Transmission & drivetrain (4)Body & structure (3)Visibility & wipers (3)Steering (2)Wheels (2)Engine & cooling (1)Equipment (1)

1 of 27 complaints match · Equipment · clear filters

Dec 16, 2020Engine & coolingElectrical systemEquipment

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT SOON AFTER HAVING HER OIL CHANGED, A COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE COOLANT WAS ADDED. THE CONTACT ALSO MENTIONED THAT THE HOME SCREEN WOULD GO BLANK INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11383824

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz CLA verdict →