Feb 2, 2023Airbags1 injury
The airbag spontaneously deployed while driving. No impact with any other vehicle and no previous damage.
NHTSA ODI 11505227
Home · 2017 Mercedes-benz CLA · Complaints
What 27 owners told NHTSA about the 2017 Mercedes-benz CLA
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (27)Crash / fire / injury (3)Electrical system (7)Airbags (5)Engine (4)Transmission & drivetrain (4)Body & structure (3)Visibility & wipers (3)Steering (2)Wheels (2)Engine & cooling (1)Equipment (1)
2 of 27 complaints match · Airbags · crash/fire/injury only · clear filters
May 29, 2020AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A VEHICLE UNEXPECTEDLY MADE A LEFT TURN INTO THE FRONT DRIVERS SIDE OF HER VEHICLE CAUSING IT TO ACCELERATE AND JUMP THE CURB EVENTUALLY COMING TO A STOP. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY HOWEVER AN AIR BAG MALFUNCTION WARNING ALERT ILLUMINATED. THE FRONT PASSENGER TIRE AND THE WHOLE DRIVER SIDE WAS DAMAGED. THE CONTACT SUSTAINED FOUR BROKEN TEETH, EYE DAMAGE, TRAUMATIC BRAIN INJURY, SHOULDER DAMAGE, SEIZURES, AND SPEECH DAMAGE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED UNDRIVABLE HOWEVER REPAIRABLE BY THE INSURANCE COMPANY AS THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE DEALER STATED THAT THE AIR BAGS WERE NOT DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI 11326509
Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz CLA verdict →