Home · 2017 Mercedes-benz C-class Hybrid · Complaints

What 251 owners told NHTSA about the 2017 Mercedes-benz C-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (251)Crash / fire / injury (19)Engine (82)Electrical system (35)Fuel system (35)Body & structure (26)Seat belts (26)Airbags (18)Steering (15)Transmission & drivetrain (15)Visibility & wipers (11)Wheels (6)

Newest first · 251 complaints · page 2 of 11

Jan 13, 2025Transmission & drivetrain

PVC VALVE CODE. P052E Mercedes should fix this!

NHTSA ODI 11635775

Nov 16, 2024Speed control

The valve for crankcase ventilation has a malfunction. The actuator is blocked Select 'Error codes / Events' menu in Engine Control Unit. Then read fault memory.

NHTSA ODI 11625696

Nov 10, 2024Seat beltsFuel system

small to much gas inside the cab and outside and bouth seatbelt doosent work corectly

NHTSA ODI 11624452

Oct 31, 2024Engine

I have an error code: P052E.

NHTSA ODI 11623039

Oct 24, 2024Electrical systemBody & structure

When i scan my vehicle there are Mercedes Benz fault codes pertaining to the electrical system but also recalls that haven’t been done but when looking Mercedes Benz web site and NHTSA WEBSITE these are aren’t showing up as my particular chassis being included as part of the campaign

NHTSA ODI 11621666

Oct 21, 2024EngineFuel system

my whole entire car smells like gas. I cannot drive this car around because I will pass out and it is a safety hazard. There is a recall for this exact same issue, just not for my Vin number. I would like to get this done for my car, please.

NHTSA ODI 11621009

Sep 20, 2024Visibility & wipers

The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving 65 MPH, there was a loud banging sound coming from the roof of the vehicle, prior to the glass sunroof panel being ejected from the roof panel and landed on the roadway. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 84,000.

NHTSA ODI 11615637

Sep 8, 2024

I purchased my 2017 Mercedes c class coupe in 2020, used. Around 2021, I started hear noise from the sunroof when driving on the highway. I went to get it repaired and they mentioned they needed to tighten the screws. This week, I was closing my sunroof and then I heard a crack. I went to a shop to get it manually closed for now on calis 105 degree heat. I am now learning there has been recalls for Mercedes 2017+ coupes but it’s not stated for my specific car to get it fixed. How do I go about this? I feel the sunroof is faulty and has been faulty.

NHTSA ODI 11613280

Sep 2, 2024

The glass on the panoramic sunroof exploded/shattered under normal driving conditions. It was raining but not too heavy. It didn’t appear that anything hit the glass and no potholes were hit. It seemed to be due to pressure or temperature which caused the explosion which sounded like a loud gunshot and the glass was in pieces. There were no injuries as the sunroof shade was closed and thus the glass fell on the shade. It has not been inspected by dealership or insurance as closed on Sunday and today due to Labor Day, but yes it is available for inspection upon request. However, as it was raining and I needed to get home, I covered the entire sunroof with Duct Tape.

NHTSA ODI 11612144

Aug 21, 2024

The same part that was recalled the Starter Current Limiter has overheated again. The dealership is trying to charge for this same part for diagnostic, parts and labor. The car produces smoke around the battery and melted due to overheating. The battery is new. The car only turns over..then immediately overheats. Just because it was recalled and replaced does NOT mean it is perfect from defaulting again. Please have someone look into this matter.

NHTSA ODI 11610018

Aug 20, 2024EngineFuel system

Keep getting a code P052E! Changed the oil and code went away for a few days then came back. Looked into getting it fixed and it seems like Mercedes has known about this issue and hasn’t called for a recall on this piece of equipment! Very costly to fix and says it needs to be replaced every 30k to 50k miles! At around 1k to 3k to fix everytime that’s something they should recall

NHTSA ODI 11609586

Aug 11, 2024Engine

P052E code for PCV vent valve

NHTSA ODI 11607831

Aug 10, 2024Engine

cracked piston in cylinder #1. After doing research this is a common problem in the m274 engine from 2015-2018 which Mercedes is aware of but does nothing. mercedes need to be held responsible and a recall issued. This isn't a 2 or 3 thousand dollar repair!! this repair is 6 figures!!! Please hold them acountable!!! THX

NHTSA ODI 11607748

Aug 9, 2024Seat belts

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the front driver’s side seat belt failed to retract as intended. No warning light was illuminated. The vehicle was taken to a local dealer for diagnosis but was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V032000 (Seat Belt); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

NHTSA ODI 11607489

Jul 22, 2024Engine

Check engine light on. Test results: Positive Crankcase Ventilation Regulator Valve Performance CODE : P052E

NHTSA ODI 11603672

Jul 10, 2024Seat belts

Part 573 Safety Recall Report 21V-032 Manufacturer Name : Mercedes-Benz USA, LLC NHTSA Recall No. : Manufacturer Recall No. : JAN 29, 2021 21V-032 NR Manufacturer Information : Manufacturer Name : Address : Mercedes-Benz USA, LLC Company phone : 1-877-496-3691 13470 International Parkway Jacksonville FL 32218 Population : Number of potentially involved : Estimated percentage with defect : Vehicle Information : Vehicle 1 : 2017-2021 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : Descriptive Information : Power Train : GAS 2-DOOR Production Dates : Mercedes-Benz MY2017-2021 C300 18,589 vehicles. The recall population was determined through production JAN 19, 2016 - JUL 17, 2020 records. I was told this was not under recall when I found it is. The seat belt won’t retract. Please advise.

NHTSA ODI 11600665

Jul 10, 2024Transmission & drivetrainEngine

Car check engine light came on with only 62,000 miles. Diagnosed as code P052E, the issue is the positive crankcase ventilation valve being faulty. Regular oil changes and maintenance was done. I see multiple complaints with this issue, why is this not recalled? It is very expensive to have fixed.

NHTSA ODI 11601009

Jul 2, 2024Engine

My engine light keeps coming on and off on my 2017 C300 4matic coupe. I got the problem diagnosed in March 2023. Benz said I had a faulty solenoid valve and that I would need to replace the crank case ventilation assembly. That is $3000. My friend has a C300 sedan and they replaced his under the extended warranty that came out on August 2023 for the crankcase. I have the same exact issue but they said my VIN doesn’t populate so they cannot do anything. This is the 2nd faulty crank case in my car, it was replaced by warranty in 2019. I don’t drive that much I have 47K miles on the car. They refuse to cover the faulty part.

NHTSA ODI 11598324

Jul 2, 2024Body & structure

My gas door has fell off 3 times exposing my gas cap. I got it replaced twice. It fell off on the highway and the other times I was just doing gas and it fell off into my hand. No excessive force. I didn’t want to pay again to repair it so I just taped it.

NHTSA ODI 11598333

Jun 3, 2024Body & structure

I currently have a 2017 Mercedes C300. The panel between the windshield and main panel of the panoramic roof (above the driver) is deteriorating and doesn’t not seem to be fully attached anymore. I had the exact same model but a year older in the past and this same part deteriorated and was subject to recall. I believe there is not only an issue with the part itself, but how Mercedes has bonded these parts to the roof.

NHTSA ODI 11592299

May 30, 2024Seat belts

The contact owns a 2017 Mercedes-Benz C300. The contact stated that while operating the vehicle, the front driver’s and front passenger’s side seat belts malfunctioned and failed to properly retract. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V032000 (Seat Belts). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 48,956.

NHTSA ODI 11591521

May 14, 2024AirbagsSeat beltsCrash1 injury

The contact owns a 2017 Mercedes Benz C300. The contact stated that while making a left turn at 40 MPH, another vehicle crashed into the front passenger side of the vehicle. The air bags did not deploy upon impact and the seat belt also failed to restrain the contact during the crash. Due to both failures, the contact's head and chest hit the steering wheel. The contact was taken to the hospital by ambulance and given an X-ray exam. The contact was treated for lacerations to the forehead and suffered pain to the head, neck, back, and chest. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was initially towed to an independent mechanic and later back to the contact's home where it remained in the contact's possession. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11588668

May 13, 2024Fuel system

The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated but then disappeared. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with a failed actuator. The contact was informed that an actuator needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not associated with the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.

NHTSA ODI 11588398

May 8, 2024Engine

po52e71 the valve for crankcase ventilation has malfunction

NHTSA ODI 11587623

Apr 12, 2024Engine

P052e positive crankcase ventilation regularly valve

NHTSA ODI 11582711

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Working with the data? Download all 251 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz C-class Hybrid verdict →