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What 91 owners told NHTSA about the 2017 Lexus RX 350h

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (91)Crash / fire / injury (20)Brakes (20)Engine (16)Fuel system (12)Speed control (8)Electrical system (7)Transmission & drivetrain (7)Visibility & wipers (7)Airbags (6)Driver assistance (6)Body & structure (4)

1 of 91 complaints match · Engine · crash/fire/injury only · clear filters

Jul 23, 2025Electrical systemBrakesEngineCrash1 injury

3 months before the accident the power steering light came on twice and went off. The day of the accident the brake light came on when I started the car that day. It disappeared when I was put in drive. I was entering onto the highway to merge with the traffic. Another car waiting for the light to turn green so he could enter also. My car didn’t stop because my brakes failed and the collision avoidance system didn’t work either. No sounds nor warnings. I have photos of the message that was displayed on the dashboard. Tried sending photos but it didn’t work.

NHTSA ODI 11675681

Working with the data? Download all 91 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Lexus RX 350h verdict →