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What 17 owners told NHTSA about the 2017 Kia Soul EV

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (1)Electrical system (11)Brakes (3)Engine (2)Transmission & drivetrain (2)Body & structure (1)Seats (1)Visibility & wipers (1)

2 of 17 complaints match · Transmission & drivetrain · clear filters

Aug 23, 2022Transmission & drivetrain

The car rolls with the transmission gear placed in PARK. Kia USA has repeatedly failed to acknowledge the problem or respond to my multiple communications regarding this issue. Kia USA has failed to offer an inspection of the problem. There are no warning lights, messages or other symptoms.

NHTSA ODI 11480710

Nov 4, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2017 KIA SOUL EV. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,606.

NHTSA ODI 11278018

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Kia Soul EV verdict →