Oct 11, 2018Wheels
MY DAUGHTER WAS DRIVING ON ROUTE 55 IN NJ AND THE RIGHT REAR TIRE POPPED AND SHE PULLED OFF THE HIGHWAY INTO THE SHOULDER. A DRIVER FOR NJDOT ARRIVED AND TOLD US THE TIRE WAS DRY ROTTED. WE HAD THE CAR TOWED TO THE DEALERSHIP WHO TOLD US THE TIRE WASNT DEFECTIVE. I'M NOT AN EXPERT BUT I FEEL THE TIRE MAY BE DEFECTIVE. THE CAR ONLY HAS 20,00 MILES AND WE HAD THE CAR IN A WEEK PRIOR AND THE TIRES WERE WRITTEN UP AS HAVING 8/32".NEXEN TIRE. PLEASE LOOK AT PICTURES ENCLOSED. PLEASE NOTE WE HAVE THE DEFECTIVE TIRE IN OUR POSSESSION ALONG WITH A ANOTHER TIRE FROM THE VEHICLE.
NHTSA ODI 11139889
Sep 14, 2018Visibility & wipers
TL* THE CONTACT OWNS A 2017 KIA FORTE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE OEM FACTORY WIPER FAILED TO FUNCTION. AS A RESULT, IT IMPACTED THE CONTACT'S VISIBILITY DURING INCLEMENT WEATHER. THE DEALER (DESTINATION KIA, 760 CENTRAL AVENUE, ALBANY, NEW YORK 12206, 518-482-0500) STATED THAT THE WIPERS FUNCTIONED NORMALLY; HOWEVER, THE FRONT PASSENGER SIDE WIPER MAY NEED TO BE REPLACED. THE DEALER MENTIONED A BUY BACK OFFER, BUT DID NOT ASSIST WITH REPLACING THE FRONT PASSENGER WIPER. THE DEALER AND THE MANUFACTURER VERIFIED THAT THERE WAS NO RECALL. THE PART WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 5.
NHTSA ODI 11129498
Sep 5, 2018Electrical system
ON MARCH 1, VEHICLE HAD BEEN PARKED FOR 10 MIN ON A COLD DAY AFTER BEING DRIVEN FOR A FEW HOURS AND 'ENGINE OVEHEATED' CAME UP ON THE DISPLAY. VEHICLE WAS TOWED THE FOLLOWING DAY TO CABLE DAHMER KIA WHERE THEY SAID THE CAUSE WAS AN ELECTRICAL GLITCH AND THAT THE CAR WAS FINE. ON AUGUST 3RD, I CONTACTED CABLE DAHMER KIA BECAUSE THE CAR WAS IDLING EXTREMELY LOW/STALLING. DEALER STATED THEY WERE UNABLE TO PROVIDE A LOANER CAR BUT THEY WOULD LET ME KNOW WHEN ONE BECAUSE AVAILABLE. WAS DRIVING ON AUGUST 7TH WHEN CAR SHUT ITSELF OFF WHILE GOING 45MPH DOWN THE ROAD. ALL FUNCTIONALITY WAS LOST. DEALER WAS CONTACTED AND ROADSIDE WAS DISPATCHED. DEALER PROVIDED LOANER AND HAD THE CAR UNTIL AUGUST 23RD. DEALERSHIP UNABLE TO DUPLICATE CONCERN AND CORPORATE ASKED THAT I PICK THE VEHICLE UP. CORPORATE STATED TO ME THAT CAR WAS FUNCTIONAL AND I DID NOT HAVE A LEGITIMATE CONCERN, EVEN WITH MY VIDEO PROOF OF THE ISSUE. SEPTEMBER 4TH ISSUE HAPPENED AGAIN DRIVING AT 60 MPH AND HAD VIDEO FOOTAGE. DEALER WAS CONTACTED BUT CORPORATE UNWILLING TO EXCHANGE VEHICLE.
NHTSA ODI 11124665
Aug 28, 2018Wheels
I WAS DRIVING MY CAR AT 60 MPH ON THE FREEWAY WHEN I EXPERIENCED A SPONTANEOUS REAR RIGHT TIRE BLOWOUT. THERE WERE NO POTHOLES. I DIDN'T HIT ANYTHING. THE SERVICE DEPARTMENT AT THE DEALERSHIP COULD FIND NO CAUSE. THEY SAID IT WAS A "FLUKE".
NHTSA ODI 11123087
Aug 28, 2018EngineFire
VEHICLE WAS IN MOTION, SMELLED SOMETHING "OFF", WITHIN SECONDS ENGINE BURST INTO FLAMES. ENTIRE VEHICLE GUTTED. KIA LITERALLY JUST INSTALLED A NEW ENGINE, STARTER, BATTERY, AND INTAKE 2 DAYS PRIOR DUE TO ENGINE LOCKING UP - WITH 22000 MILES.
NHTSA ODI 11123010
Aug 22, 2018Body & structureSpeed control
TL* THE CONTACT OWNS A 2017 KIA FORTE. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKE OR ACCELERATOR PEDALS, THEIR FOOT WAS BLOCKED BY SOME KIND OF PARTITION ON THE FLOOR. THE PARTITION WAS LOCATED BETWEEN THE ACCELERATOR AND BRAKE PEDALS AND PREVENTED THE CONTACT FROM BRAKING OR ACCELERATING IN A TIMELY MANOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO EXPRESS KIA (10320 WATTSBURG RD, ERIE, PA 16509, (814) 825-4747), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,600. *TT CONSUMER STATED YOU AGENT COULD NOT HAVE TAKEN MY REPORT ANY MORE INCORRECT. THE PROBLEM AND DANGER IS ABOVE THE GAS AND BRAKE PEDALS. WHEN CHANGING FROM GAS TO BRAKES MY FOOT (TOES) IS COMING IN CONTACT WITH AN AIR BAFFLE. THIS IS A DANGEROUS GANG FROM GAS TO BREAKS. THIS NEEDS LOOKED INTO BY YOUR AGENCY AND CORRECTED. UPDATED 10/19/18*JB
NHTSA ODI 11121649
Aug 19, 2018AirbagsSeat beltsCrash2 deaths
VEHICLE WAS IN A MAJOR CRASH ON ILLINOIS ROUTE 15 IN BELLEVILLE IL. VEHICLE WAS STRUCK IN THE FRONT DRIVER SIDE OFF CENTER BY A WRONG WAY DRIVER. PASSENGER IN THE KIA WAS TRAPPED UNDER THE DASH. PASSENGER WAS WEARING SEAT BELT AND IT APPEARS THE SEAT BELT FAILED TO LOCK. PASSENGER AIRBAGS DID NOT DEPLOY. PASSAGER WAS PRONOUNCED DEAD AT THE SCENE. DRIVER WAS WEARING SEAT BELT. DRIVER SUFFERED SEVERE INJURIES TO HIS HEAD FROM IMPACTING THE STEERING WHEEL AND WAS EJECTED OUT OF THE DRIVER SIDE WINDOW. SUBJECTS SEAT BELT BROKE AND RIPPED. AIR BAGS DID NOT DEPLOY AS WELL. SUBJECT WAS PRONOUNCED DEAD AT THE SCENE. IMAGES AVAILABLE UPON REQUEST FROM LAW ENFORCEMENT BELLEVILLE POLICE DEPARTMENT.*DT*JB
NHTSA ODI 11120867
Aug 19, 2018Wheels
WAS GOING OVER A SET OF RR TRACKS AND THE DRIVERS SIDE TIRE BLEW. HAD CAR TOWED TO KIA DEALER THAT I PURCHASED VEHICLE FROM IN MARCH OF 2017. AFTER INSPECTION I LEARN FROM THE KIA DEALER THE WHEEL/RIM HAD CRACKS IN IT, THEY TELL ME THEY BELIEVE THE CAR WAS SOLD TO ME THIS WAY. I DO HAVE WHEEL AND TIRE WARRANTY PACKAGE. KIA IS FLAT REFUSING TO FIX OTHER DAMAGES TO THE VEHICLE. PLASTIC LINER IN FENDER WELL, A TPMS SENSOR AND ONE OTHER THING I FORGET WHAT THE SERVICE DEPARTMENT SAID TO ME IT WAS. THEY WANT ME TO CLAIM ON MY INSURANCE I SAID NO YOUR FAILED WHEEL WITH THE CRACK DAMAGED THE CAR YOU FIX IT. KIA CORPORATE IS FLAT OUT REFUSING TO FIX THE CAR EVEN THOUGH THE DEALER CAN PROVE THE CAR WAS SOLD NEW WITH A FAILED WHEEL/RIM ON IT.
NHTSA ODI 11120871
Jul 22, 2018Electrical systemBody & structureCrash2 injuries
THE CAR WAS INVOLVED IN AN ACCIDENT AND THE INSURANCE COMPANY INFORMED THE LIENHOLDER THAT THE VEHICLE WAS POSSIBLY A TOTAL LOSS AND THE LIENHOLDER IGNORED THEM AND SOLD THE VEHICLE TO A PUBLIC AUCTION WITHOUT CONTACTING THE ORIGINAL OWNER OF THE CAR TO PAY ON THE VEHICLE EITHER. THE OWNER OF THE CAR WAS INJURED IN THE VEHICLE IN QUESTION AS WELL AS A PASSENGER AND THE LIENHOLDER IS AWARE AND STILL SOLD WITHOUT PROPER NOTICE AND THEY CHANGED THE LOCKS OF THE VEHICLE TO PREVENT THE INSURANCE COMPANY FROM DOING A PROPER INSPECTION OF THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN ON A HIGHWAY AND SHAKES AT 30 MILES AT AN IN LESS THAN 10 MINS. THE VEHICLE ALSO OPERATES ON ITS OWN. THE LIENHOLDER HAD BEEN AWARE OF THE ISSUE SINCE APRIL 2018. LESS THAN 2 WEEKS AFTER THE ACCIDENT.
NHTSA ODI 11112914
Jul 14, 2018Engine
IGNITION RECOIL PROBLEMS THE ENGINE HAS LOW POWER. HAD IT SERVICED AND IT STILL HAS THE SAME PROBLEM
NHTSA ODI 11111287
Jun 22, 2018Transmission & drivetrainEngine
MY CAR BEGINS RANDOMLY SHAKING. I HAVE HAD ALL MAINTENANCE DONE AT THE KIA DEALERSHIP AS PER MY WARRANTY SPECIFIES. THE LAST 4 WEEKS, MY CAR WILL RANDOMLY SHAKE VIOLENTLY WHILE IDLE, ATTEMPTING TO ACCELERATE IN THE DIFFERENT DRIVE MODES. YESTERDAY, JUNE 21ST, 2018, MY CAR STARTED SHAKING VIOLENTLY AS I WAS PARKED AT THE FOOD CITY IN CHATTANOOGA ON OOLTEWAH RINGGOLD ROAD.I WAS ON FACEBOOK VIDEO MESSENGER WITH MY FRIEND EATING A MCCHICKEN. I DROPPED MY SANDWICH AND IMMEDIATELY POPPED THE HOOD. UPON OPENING, I SEE THE ENGINE SHAKING VIOLENTLY AS BEFORE. MY FRIEND WITNESSED IT AS WELL. I IMMEDIATELY CALLED KIA MOTORS CUSTOMER SERVICE. THEY CALLED ROADSIDE SERVICE TO TOW THE CAR BACK TO THE DEALERSHIP IN CLEVELAND, TN. TODAY, 6/22/2018, KIA CLAIMED THEY WERE UNABLE TO DUPLICATE THE ISSUE AND BLAMED BAD GAS. EVEN THOUGH THE SHAKING HAPPENED UPON RETURNING HOME. MY CAR HAS CONTINUALLY DONE THIS EVEN WITH ME USING SHELL, BP, OR 100%GASOLINE. KIA REFUSES TO GIVE ME A FAIR PRICE FOR TRADING TO ANOTHER CAR. THE ENGINE ALSO TICKS. I ASKED ABOUT THIS AT THE TIME OF PURCHASE ON JAN 13TH, 2017 BY THE SALES ASSOCIATE MATT HAKE AND WAS TOLD IT WAS NORMAL, EVEN THOUGH THE TICKING AS INTENSIFIED.
NHTSA ODI 11103452
May 31, 2018Speed control
TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. KIA OF ORANGE (210 WEST KATELLA AVENUE, ORANGE, CA 92867) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,200.
NHTSA ODI 11098972
Apr 10, 2018AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BRUISES AND SORENESS TO THE BODY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC'S TOW YARD. THE INSURANCE ADJUSTER HAD NOT INSPECTED THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,669. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11084311
Mar 27, 2018LightsVisibility & wipers
TL* THE CONTACT OWNS A 2017 KIA FORTE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER KOONS KIA OF WOODBRIDGE (14208 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) WHERE IT WAS DIAGNOSED THAT A FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE HEAD LIGHTS AND REAR LIGHTS FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS ADVISED THAT THE MANUFACTURER WOULD COVER THE ELECTRICAL FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11081467
Mar 27, 2018Steering
2017 KIA FORTE. CONSUMER WRITES IN REGARDS TO CRACKING NOISES ON STEERING WHEEL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. *JS
NHTSA ODI 11032408
Mar 19, 2018AirbagsCrash2 injuries
TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A COLLISION SHOP. IT WAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE PASSENGER AND DRIVER SUFFERED MINOR PAIN AND BRUISING, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 3,000.
NHTSA ODI 11080209
Feb 18, 2018Electrical systemLightsFuel system
MY CAR THE GAS SHOOTS OUT ,I HAVE TO GO THROUGH ALL THIS WITH A NEW CAR MY ENGINE LIGHT BEEN ON FROM THE TIME I BOUGHT IT THIS CAR GAVE ME PROBLEMS EVERY TIME I BRING IT BACK THEY SAID JUST DROP IT OFF SO WE CAN TRY FIXING IT IT TAKE UP TO THREE DAYS ARE MORE PLUS THEY DON'T GIVE OUT LOANER CAR AT ALL SO HOW I SUPPOSE TO GET TO WORK SO I CONTINUE TO DRIVE IT LIKE THAT.I DON'T KNOW WHY I BROUGHT THIS CAR. IT WASTED MY MONEY AND TIME.
NHTSA ODI 11073460
Jan 9, 2018Electrical system
THE AUTONOMOUS EMERGENCY BRAKING (AEB) AND FORWARD COLLISION WARNING (FCW) SYSTEMS ON MY VEHICLE NEVER ACTIVATE WHEN TRAFFIC SITUATIONS ARE OBVIOUS FOR THE AEB AND FCW TO ACTIVATE. EVEN HOME-SPUN SYSTEM TESTS DON'T SHOW THE SYSTEMS TO BE OPERATIONAL. THE LOCAL KIA DEALERSHIP AND REPAIR CENTER CANNOT VALIDATE THE SYSTEM'S INTEGRITY BECAUSE THEY CANNOT ACCOMPLISH DEFINITIVE TESTS TO VERIFY THE SYSTEM. THEY SAY "WE DON'T KNOW." THIS IS A SAFETY ISSUE THAT MUST BE RESOLVED. THIS ISSUE IS ONGOING.
NHTSA ODI 11061481
Dec 28, 2017AirbagsFuel systemCrash1 injury
I WAS PARKING MY CAR YESTERDAY AT 7/11 AND THE CAR ACCELERATED ON IT'S OWN AND CRASHED INTO A CEMENT PILLAR. THE AIRBAG DID NOT DEPLOY. I HAVE SEEN A BLOG WHERE DOZENS OF FORTE OWNERS COMPLAINED ABOUT THE SAME ISSUE, SOMETIMES MORE THAN ONCE. I WAS INJURED AND THE CAR NEEDS $9000 IN REPAIRS, ALSO I AM SURE MY INSURANCE WILL INCREASE.
NHTSA ODI 11057064
Aug 18, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2017 KIA FORTE. THE CONTACT STATED THAT DUE TO THE GLARE ON THE WINDSHIELD, SHE WAS UNABLE TO SEE THE ROAD CLEARLY. THE CONTACT STATED THAT EVERYTHING FROM THE DASHBOARD REFLECTED ONTO THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER (GRIECO KIA OF DELRAY BEACH, 2255 S FEDERAL HWY, DELRAY BEACH, FL, 33483) WHO STATED THAT NOTHING COULD BE DONE TO THE WINDSHIELD. THE MANUFACTURER OFFERED THE CONTACT A COVER FOR THE DASHBOARD, BUT THE COVER DID NOT FIT AND ALSO COVERED THE AIR BAGS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,900.
NHTSA ODI 11016226
Jul 11, 2017Steering
TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED RIGHT AND LEFT RANDOMLY. THE FAILURE PERSISTED WHILE DRIVING ON CURVY ROADS. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 12402933. THE FAILURE MILEAGE WAS 6,200.
NHTSA ODI 11004256
Jul 10, 2017SteeringTransmission & drivetrainEngine
THE VEHICLE IS THE S MODEL, NEW FOR 2017, I HAVE DRIVEN THE CAR APPROXIMATELY 2,000 MILES SINCE LEASING IT IN SEPTEMBER 2016. THE CAR HAS POOR ACCELERATION, ESPECIALLY GOING UP HILLS AND MERGING INTO TRAFFIC (MOVING, CITY). IT HESITATES AT TRAFFIC SIGNALS (FROM A DEAD STOP). THE VEHICLE TENDS TO SWAY SIDE TO SIDE FROM TIME TO TIME (MOVING, CITY), THE VEHICLE IS UNDER WARRANTY AND HAS BEEN LOOKED AT BY TWO DIFFERENT KIA DEALERS. A TECHNICIAN HAS RODE ALONG WITH ME; FELT MY CONCERNS, BUT CANNOT DUPLICATE IT. I WAS TOLD IN MARCH 2017 THAT THE COMPUTER HAD BEEN "TWEAKED", BUT NO FURTHER INFORMATION.
NHTSA ODI 11004092
Jun 9, 2017
MY 2017 KIA FORTE S HAS FORWARD COLLISION WARNING SYSTEM (FCWS) AND AUTONOMOUS EMERGENCY BRAKING SYSTEM. THE FCWS DOES NOT WORK IN THAT IT DOES NOT WARN ME OF IMPENDING COLLISION HAZZARDS. I HAVE NO IDEA IF THE AEBS WORKS AS THE FCWS TRIGGERS THAT SYSTEM. KIA TECHS HAVE NOT SHOWN ME THAT IT WORKS; I.E. WARNING AUDIBLE NOR WARNING IMAGE ON LCD DISPLAY. I HAVE TRIED RUNNING UP ON A CAR IN FRONT OF ME UNTIL ABOUT 10 FEET BACK AT 50-60 MPH WITH NO WARNING THEN I MANUALLY APPLIED THE BRAKES.
NHTSA ODI 10994176
May 15, 2017Electrical system
VOLUME BUTTONS ON STEERING WHEEL VOLUME UP TURNS VOLUME DOWN, MUTE BUTTON TURNS VOLUME UP.
NHTSA ODI 10985865
Mar 29, 2017Speed control
I HAVE HAD MY 2017 KIA FORTE FOR 3 MONTHS AND IN THE VEEY BEGINNING IT DROVE FINE. RECENTLY THE CAR HAS BECOME VERY SLUGGISH AND BECAME INCREASINGLY HARD TO ACCELERATE. I NOTICED IT BUT BRUSHED IT OFF. THIS PAST WEEKEND I LET SOMEONE DRIVE MY CAR AND THEY COMPLAINED ABOUT HOW HARD IT WAS TO ACCELERATE. THAT'S WHEN I KNEW THAT IT WASN'T JUST ME. TODAY, AS I WAS ABOUT TO MAKE AN UNPROTECTED LEFT TURN THE CAR FAILED TO ACCELERATE LIKE IT SHOULD FROM A STOPPED POSITION AND I WAS CAUGHT IN THE INTERSECTION LONGER THAN I NEEDED TO BE. NEEDLESS TO SAY IT COULD HAVE ENDED BADLY. I THINK THIS PROBLEM NEEDS LOOKING INTO. I SHOULD NOT BE HOLDING UP TRAFFIC BECAUSE MY CAR DOESN'T ACCELERATE LIKE IT SHOULD WHEN I AM FLOORING THE GAS PEDAL. THIS IS VERY DANGEROUS ON THE HIGHWAY.
NHTSA ODI 10969201