Home · 2017 Kia Cadenza · Complaints

What 31 owners told NHTSA about the 2017 Kia Cadenza

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (5)Engine (10)Electrical system (6)Fuel system (5)Brakes (3)Wheels (3)Airbags (2)Seat belts (2)Suspension (2)Engine & cooling (1)Speed control (1)

5 of 31 complaints match · crash/fire/injury only · clear filters

Feb 17, 2024Electrical systemFire

Problem unknown, i was driving to my friends house with 2 kids, about 2 mins from the house the steering wheel light started flashing on my dashboard, nothing major happening, so slowed down got to the house. When at the house realized a light come from the engine bay. A fire started out of no where. I used a fire extinguisher to put out, even moved some plastic from wheel well to completely put out. Tow truck driver (non mechanic) told kia that the plastic caused the fire. Was told no warranty or recall for kia to do anything for it, i have to pay out of picket for it.

NHTSA ODI 11572486

Sep 1, 2019Crash

PULLING INTO A PARKING SPACE IN A PARKING LOT HAD MY FOOT ON THE BRAKE TO STOP WHEN THE CAR SUDDENLY SURGED FORWARD RAPIDLY. FOOT WAS NOT ON THE ACCELERATOR WHEN THIS OCCURRED.

NHTSA ODI 11252659

Jan 10, 2019BrakesCrash

I WAS BRAKING APPROACHING A LIGHT ON A STATE ROAD, WHEN THE BRAKE WENT ALL THE WAY TO THE FLOOR SUDDENLY AND IT FELT AS THOUGH THE WHEELS LOCKED UP. THE VEHICLE SLOWED BUT DID NOT STOP, I REAR ENDED A VEHICLE IN FRONT OF ME.

NHTSA ODI 11166394

Jul 20, 2018AirbagsSpeed controlCrash1 injury

TL* THE CONTACT LEASED A 2017 KIA CADENZA. WHILE DRIVING 65 MPH WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CERVICAL STENOSIS AND A HERNIATED DISK IN THE LOWER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

NHTSA ODI 11112627

Jul 3, 2018BrakesCrash

BRAKE ISSUE: I HAD AN ACCIDENT DUE TO A BRAKE FAILURE ON THIS CAR. I WAS DRIVING VERY SLOWLY GOING DOWNHILL (SPEEDS 0 TO 10 MPH) IN A LINE OF CARS STOPPING AND GOING, STOPPING AND GOING MANY TIMES. AT FIRST THE BRAKE PEDAL FELT NORMAL AS PRESSURE WAS APPLIED THE CAR SLOWED THEN PETAL RESISTANCE WOULD DROP AND THE CAR WOULD SPEED UP DUE TO THE DOWNHILL GRADE. I APPLIED FOOT PRESSURE TO PETAL AGAIN AND THE SAME THING HAPPENED OVER AND OVER AGAIN. I SLOWLY RAN INTO THE BACK OF THE CAR IN FRONT OF ME. I HIT THE CAR IN FRONT OF ME MANY TIMES AS IT MOVED FORWARD. THIS CAR HAS AN AUTONOMOUS EMERGENCY BRAKING (AEB) EQUIPPED ON IT. THE AEB IS SUPPOSED TO APPLY BRAKES WHEN YOU'RE ABOUT TO HIT SOMETHING. IT'S SUPPOSED TO TURN OFF AT ABOUT 6 MPH, IN THIS TRAFFIC MY SPEED VARY THROUGH THIS POINT MANY TIMES. I FEEL THE CONSTANT ON AND OFF OF AEB CONFUSED THE CONTROL SYSTEM ON THE CAR AND CAUSE THE BRAKES TO MALFUNCTION. THE ROAD CONDITION WAS WET BUT NO STANDING WATER. THE ACCIDENT WAS NOT A SKID. THE TIRES ARE IN GREAT SHAPE THE CAR ONLY HAS 14000 MILES ON IT.

NHTSA ODI 11105339

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Kia Cadenza verdict →