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What 1,322 owners told NHTSA about the 2017 Jeep Cherokee

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,322)Crash / fire / injury (33)Transmission & drivetrain (639)Electrical system (341)Engine (256)Speed control (60)Brakes (56)Steering (45)Electronic Stability Control (esc) (42)Airbags (26)Fuel system (18)Driver assistance (17)

1 of 1,322 complaints match · Steering · crash/fire/injury only · clear filters

Oct 13, 2017SteeringSpeed controlBrakesCrash1 injury

TL* THE CONTACT OWNED A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A DITCH. DURING THE INCIDENT, THE BRAKES AND STEERING WHEEL MALFUNCTIONED AND WOULD NOT OPERATE, AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE BACK AND BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,700. ..UPDATED 10/19/17 *BF

NHTSA ODI 11033265

Working with the data? Download all 1,322 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Jeep Cherokee verdict →