Home · 2017 Jeep Cherokee · Complaints

What 1,322 owners told NHTSA about the 2017 Jeep Cherokee

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,322)Crash / fire / injury (33)Transmission & drivetrain (639)Electrical system (341)Engine (256)Speed control (60)Brakes (56)Steering (45)Electronic Stability Control (esc) (42)Airbags (26)Fuel system (18)Driver assistance (17)

256 of 1,322 complaints match · Engine · clear filters · page 8 of 11

Aug 16, 2019Transmission & drivetrainElectronic Stability Control (esc)Engine

WHILE DRIVING THE CAR IN THE HIGHWAY AND WITH 3 KIDS IN THE CAR I HAD THE BRAKE ,ABS, AND CHECK ENGINE LIGHT UP. I WASN'T ABLE TO DRIVE IT AFTERWARDS. I HAD TO TURN OFF VEHICLE AND WAIT A BIT THEN TURN IT ON AGAIN. THIS HAS HAPPENED TO ME SEVERAL TIMES.I HAVE CALLED THE DEALERSHIP AND THEY HAVE NO RECALLS.MY VEHICLE HAS 50,000 MILES AND HAS BEEN DOING THIS SINCE IT HAD 25,000. THD DEALERSHIP HAS ADVISED ME MY WARRANTY IS EXPIRED AND UNABLE TO FIX IT UNLESS I PAY OUT OF POCKET.

NHTSA ODI 11244472

Aug 7, 2019Engine

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. ADDITIONAL OIL WAS ADDED TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE CHRYSLER JEEP (3100 ROUTE 42, SICKLERVILLE, NJ 08081) AND LILLISTON CHRYSLER DODGE JEEP (1501 N 2ND ST #47, MILLVILLE, NJ 08332, (856) 825-1937) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 4,000.

NHTSA ODI 11242336

Jul 29, 2019Engine

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL. NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768) PERFORMED AN OIL CONSUMPTION TEST AND CONFIRMED THAT THERE WAS A FAILURE. WHEN THE CONTACT WENT ON A SHORT ROAD TRIP, HE NOTICED THAT THE OIL LEVEL WAS CLOSE TO TWO QUARTS LOW. THE MANUFACTURER PROVIDED A CASE NUMBER AND ASSIGNED A CASE MANAGER TO CALL HIM BACK. THE VEHICLE WAS CURRENTLY UNDER A THREE YEAR WARRANTY. THE CONTACT FELT THAT THE MANUFACTURER AND DEALER KNEW OF THE FAILURE PRIOR TO SELLING HIM THE VEHICLE. THE FAILURE MILEAGE WAS 23,485.

NHTSA ODI 11240292

Jul 22, 2019Transmission & drivetrainElectrical systemEngine

"SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN, ALL LIGHTS ON PNRD TURNED RED, COULD NOT SEE WHAT GEAR VEHICLE WAS IN. HAD TO TURN CAR OFF TO GET MESSAGE TO LEAVE.HAS HAPPENED NUMEROUS TIMES NOW.. VEHICLE WAS IN MOTION, ON BOTH CITY STREET AND HIGHWAY.

NHTSA ODI 11233950

Jul 14, 2019Electrical systemEngine

MY VEHICLE IS 2 YEARS OLD, IT HAS JUST POPPED UP WITH A "SERVICE SHIFTER" MESSAGE. IT IS NOT ABLE TO BE REBOOTED. ALSO, WHEN THE COMPUTER IS TESTED NOTHING POPS UP TO FIX. VERY FRUSTRATING AND SEEMS LIKE THERE IS A LOT OF SIMILAR CASES.

NHTSA ODI 11231680

Jul 3, 2019Transmission & drivetrainEngine

LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT

NHTSA ODI 11229228

Jul 1, 2019Engine

VEHICLE OUT OF OIL TWICE BEFORE NEXT OIL CHANGE. IT IS NOT LEAKING OUT ... VEHICLE MUST JUST BE USING TOO MUCH OIL??

NHTSA ODI 11228649

Jun 24, 2019Electrical systemEngine

CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.

NHTSA ODI 11222145

Jun 9, 2019Electronic Stability Control (esc)Engine

I WAS ATTEMPTING TO MERGE ONTO THE INTERSTATE WHEN MY JEEP SHUT OFF ON ME WHILE ON THE ENTRANCE RAMP. MY CAR DISPLAY FLASHED THE BATTERY SYMBOL AS WELL AS THE OIL LIFE SYMBOL (OIL LIFE WAS AT 55% ACCORDING TO VEHICLE DISPLAY). IT TOOK SEVERAL MINUTES BEFORE MY JEEP WOULD START AGAIN. I AM UNSURE IF THE EXACT CAUSE BUT I WOULD ASSUME THAT IT IS A SAFETY FEATURE TO PROTECT THE ENGINE, HOWEVER IT PUT ME IN A SITUATION THAT COULD HAVE EASILY COST ME MY LIFE.

NHTSA ODI 11218791

Jun 5, 2019Engine

AT 26,600 MILES (3 MONTHS AGO) MY JEEP STALLED UPON EXECUTING A LEFT TURN. NO PRIOR INDICATION. THE ENGINE JUST STALLED. TOOK 5 TIMES TO RESTART. APPARENTLY, MY OIL WAS EXTREMELY LOW WITHOUT VEHICLE INDICATION. OIL CHANGE PRIOR TO THIS FIRST INCIDENT WAS AT 21,676 MILES. NOW AT 28,900 MILES, AND MY VEHICLE STALLED THIS MORNING UPON EXECUTING A LEFT TURN AT 2 SEPARATE TIMES EN ROUTE TO WORK, IN AN INTERSECTION. EACH TIME THE VEHICLE STALLS, THE IN CAB WARNING "DING" OCCURED, ENGINE STALLS, AND THE ENGINE AND BATTERY DASHBOARD INDICATORS ILLUMINATE. IT TAKES PUTTING THE VEHICLE IN PARK AND 3-5 ATTEMPTS TO RESTART. NO PRIOR DRIVER WARNINGS LEADING UP TO THE STALL.

NHTSA ODI 11218106

Jun 5, 2019Engine

I HAVE A FEW PROBLEMS THAT IS GOING ON WITH MY JEEP. ONE, THERE HAS BEEN A FEW OCCASIONS WHERE I AM DRIVING MY JEEP, AT A SLOW SPEED, AND IT WILL DING AND LOCK UP. THEN IT WILL SHUT OFF. I WILL HAVE TO SIT FOR A FEW MINUTES BEFORE IT WILL ALLOW ME TO CRANK IT AGAIN. I HAVE ALSO HAD AN ISSUE WHERE WHEN DRIVING MY JEEP TO MY DESTINATION, IT DOES FINE. BUT ONCE I PARK, THE CAR WILL NOT START AGAIN UNLESS JUMPED OFF. I REPLACED THE BATTERY EXPECTING THAT TO FIX IT, BUT IT DID NOT. I HAVE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES AND NO ONE CAN FIND A PROBLEM. THERE HAS ALSO BEEN SOME PROBLEMS WITH IT THROWING A CHECK ENGINE LIGHT. THE CODE SAYS THROTTLE POSITION SENSOR. WHEN I TAKE IT SOMEWHERE, THEY SAY THE THROTTLE POSITION SENSOR IS FINE. I JUST WANT MY CAR TO BE SAFE FOR ME AND EVERYONE AROUND ME. MY CAR HAS LEFT ME STRANDED ON MANY OCCASIONS, AND IT IS UNRELIABLE. I AM SCARED TO TAKE MY CAR ANYWHERE EXCEPT WORK AND HOME DUE TO THE FACT I DON'T TRUST IT.

NHTSA ODI 11218111

Jun 4, 2019Engine

I AM HAVING A MAJOR ISSUE WITH MY 2017 JEEP CHEROKEE AND ITS SEEMS AS THOUGH THIS ISSUE IS RUNNING RAMPANT NATION WIDE. FURTHERMORE IT SEEMS AS THOUGH FIAT-CHRYSLER KNOWS ABOUT IT AND IS DOING NOTHING. MY 2017 JEEP CHEROKEE 2.4L WAS PURCHASED FROM DAN ON 7/17/2017. SINCE THEN, IT HAS BEEN HAVING ENGINE PROBLEMS. . IN DOING SO, IT APPARENTLY GETS SO LOW THAT THE ENGINE CUTS OFF MID DRIVING AND I LOSE ALL POWER, STEERING INCLUDED. THIS IS CLEARLY A SAFETY ISSUE AS I HAVE MY 4 AND 2 YEAR OLD IN THE CAR WITH ME AND THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 6 MONTHS. THIS STARTED HAPPENING WHEN THE CAR HAD LESS THAN 25,000 MILES ON IT. THERE ARE COUNTLESS FORUMS ONLINE THAT DISCUSS THIS ISSUE WITH JEEP CHEROKEES. CAR IS RUNNING DRIVING AT APPROX 30MPH WHEN ALL OF A SUDDEN WARNING INDICATORS COME ON AND THE CAR STALLS OUT LOSING ALL POWER INCLUDING STEERING. DEALERSHIP SAYS THERE IS NO OIL IN THE CAR. WHILE REVIEWING THE ABOVE JEEP FORUMS ONLINE EVERYONE IS PLAGUED BY THIS. THE CAR BURNS ALL THE OIL! NEW CARS SHOULD NOT BE DOING THIS ESPECIALLY TO THE EXTENT THAT THERE IS NONE LEFT IN IT!!! I PARK THE CAR IN THE GARAGE SAME SPOT EVERY NIGHT. NOT A DROP ON THE FLOOR

NHTSA ODI 11217680

Jun 3, 2019Electrical systemEngineFuel system

WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS

NHTSA ODI 11217448

Jun 3, 2019SteeringSpeed controlEngine

MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.

NHTSA ODI 11217512

May 29, 2019Engine

WAS DRIVING THE CAR GOING ABOUT 25 MPH WHEN THE ENGINE JUST STOPPED AND DASHBOARD SCREEN SAID PUT CAR IN PARK TO START IGNITION. CAR WOULD NOT START FOR MULTIPLE ATTEMPTS UNTIL 5 MINUTES HAD PASSED THEN RESTARTED, ONLY WARNING ON CAR WAS OIL CHANGE REQUIRED, NO LOW OIL OR OIL PRESSURE WARNING. WAS TOLD BY TECHNICIAN THAT THE ENGINE WILL TURN OFF AT ANY TIME IF OIL VOLUME OR PRESSURE IS LOW. NO WARNING ABOUT THIS ON DASHBOARD NOR ON JEEP APP NOR IN OWNERS MANUAL. ATTACHING WEB PAGE OF OVER 200 JEEP CHEROKEE OWNERS WITH SAME EXPERIENCE OF ENFINE STOPPING WHILE IN DRIVE, SOME AT HIGH SPEEDS.HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP IS LINK TO SITE WITH INDIVIDUAL COMPLAINTS ABOUT SAME ISSUE, WENT TO DEALER AND HAD OIL CHANGED AND ISSUE SEEMS TO BE RESOLVED BUT AM WORRIED THAT WITH TIME WILL HAPPEN EVERY TIME DUE FOR OIL CHANGE

NHTSA ODI 11210578

May 29, 2019Electrical systemEngine

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

NHTSA ODI 11210742

May 22, 2019Transmission & drivetrainEngine

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

NHTSA ODI 11209195

May 21, 2019Engine

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ORANGE COAST CHRYSLER JEEP DODGE RAM (2929 HARBOR BLVD, COSTA MESA, CA 92626, (714) 549-8023) DIAGNOSED AND REPLACED THE ENGINE AND OIL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 11209058

May 15, 2019Transmission & drivetrainEngine

IN AUG 2018 I GOT A SERVICE SHIFTER WARNING AND ALL THE LIGHTS AT THE SHIFTER LIT UP. THE SHIFTER BEZEL AND HARNESS REPLACEMENT REPAIR WAS COVERED UNDER WARRANTY. THEN IN MAY 2019 I GOT THE SAME WARNING, AND WHILE DRIVING ON THE INTERSTATE I SUDDENLY LOST ACCELERATION. I WAS UNABLE TO ACCELERATE OVER 30 MPH, THE VEHICLE WAS STUTTERING, AND ACTING LIKE IT WOULD SHUT OFF. I WAS ABLE TO DRIVE TO A NEARBY JEEP DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE FOR SEVERAL DAYS. THEY FIRST STATED THEY WOULD NEED TO REPLACE ALL THE SPARK PLUGS AND RECOMMENDED A FUEL INDUCTION CLEANING SERVICE, BOTH OF WHICH I WOULD NEED TO PAY AS THEY WERE NOT COVERED UNDER THE EXTENDED WARRANTY. SEVERAL DAYS LATER THE DEALERSHIP CONTACTED ME TO ADVISE THE REPAIRS THEY HAD ATTEMPTED HAD NOT REPAIRED VEHICLE. THEY THEN PERFORMED A COIL PACK REPLACEMENT AND THIS WAS COVERED UNDER THE WARRANTY. THEY ALSO REPLACED THE SHIFTER BEZEL AND THE HARNESS REPLACEMENT, ALSO UNDER WARRANTY. THEY DID NOT HAVE A RENTAL VEHICLE AVAILABLE, SO I HAD TO PAY FOR THIS OUT-OF-POCKET. THE RENTAL AND THE REPAIRS ENDED UP COSTING APPROXIMATELY $650 OUT OF POCKET. $150 WILL BE REFUNDED AFTER 60 BUSINESS DAYS ACCORDING TO CHRYSLER. ALTHOUGH THE SPARK PLUGS AND THE FUEL INJECTION CLEANING DID NOT FIX THE PROBLEM AND ARE NOT NECESSARY MAINTENANCE AT 50,000 MILES, BOTH THE DEALERSHIP AND CHRYSLER WARRANTY SERVICE STATED THOSE WERE MAINTENANCE REPAIRS AND WOULD NOT BE COVERED UNDER THE EXTENDED WARRANTY I HAD PURCHASED. I MOST LIKELY WILL NOT BUY ANOTHER JEEP IN THE FUTURE AS I FEEL THE ORIGINAL RECOMMENDED REPAIRS WERE A RIP OFF. ESPECIALLY SINCE IT WAS A VEHICLE MALFUNCTION, I BOUGHT AN EXTENDED WARRANTY, AND THE MALFUNCTION COULD'VE BEEN VERY DANGEROUS AS IT EASILY COULD HAVE CAUSED AN ACCIDENT!

NHTSA ODI 11207727

May 15, 2019Engine

CPSC: HAS ANYONE REPORTED THAT JEEP CHEROKEES WITH A 4 CYLINDER ENGINE ARE JUST SHUTTING OFF WHEN OIL DOES NOT GET TO THE UPPER PART OF THE ENGINE. IT HAS HAPPENED TO US AND QUITE A FEW OTHERS APPARENTLY. I KNOW THE PROBLEM IS NOT UNIQUE TO US. THIS IS AN UNSAFE SAFETY FEATURE AND DOWNRIGHT DANGEROUS. *DT *JS *TR

NHTSA ODI 11207795

May 13, 2019Electrical systemElectronic Stability Control (esc)Engine

AT 38,000 MILES ON OUR NEW JEEP, THE SPARK PLUGS ARE GROUNDING OUT FOR SOME UNEXPLAINED REASON AND BURNING A HOLE IN THE BOTTOM OF THE COIL PACKS BOOT. CAUSING THE PLUG AND COIL PACKS TO BURN UP. I'M BEING TOLD IT'S A MANUFACTURES PART DEFECT THAT JEEP HASN'T RECOGNIZED YET. IT'S HAPPENED 3 DIFFERENT TIMES AND JEEP WON'T DO ANYTHING ABOUT IT. THIS PROBLEM HAS ALMOST COST MY WIFE AND KIDS THEIR LIFE, DUE TO GETTING ON THE HIGHWAY AND THE JEEP STARTS TO MISFIRE!!!!

NHTSA ODI 11207152

May 13, 2019Electrical systemEngine

I WAS IN MOTION ON MY WAY TO TAKING MY CHILD TO SCHOOL UPON A BRIDGE RAMP CAME TO STOP SIGN ONCE I BEGAN TO MOVE FORWARD AFTER THE STOP I FELT A JOLT IN THE ENGINE AS IT SHIFTED INTO GEAR THE SERVICE SHIFTER LIGHT CAME ON I CONTINUED TO DRIVE TO GET TO SAFETY AND THE SERVICE SHIFTER LIGHT WENT OFF . I THOUGHT IT WAS JUST A GLITCH SO I DROVE MY SON TO SCHOOL AND ON RETURNING BACK HOME THE ENGINE LIGHT CAME ON THE VEHICLE STARTED JERKING VIOLENTLY AND I HAD TO HAVE IT SERVICED . DUTCH MILLER IN CHARLESTON WV SAID IT WAS SENSOR NUMBER THREE AND THAT IT WAS REPLACED. NOT EVEN TWO WEEKS LATER HAD THE SAME ISSUE HAD IT REPAIRED AND JUST THREE DAYS AGO I HAVE HAD IT REPAIRED AGAIN! TODAY JUST 3 DAYS AFTER REPAIR THE SERVICE SHIFTER LIGHT CAME BACK ON . EACH TIME THE SAME THINGS HAPPEN, THE SERVICE SHIFTER LIGHT COMES ON, WHEN IT GOES OFF THE ENGINE LIGHT COMES ON, THE RADIO STARTS SWITCHING FROM MY FM STATION TO AN AM STATION FOR NO APPARENT REASON AND THE VEHICLE STARTS JERKING VIOLENTLY WHILE DRIVING FORCING ME TO GO SLOWER THAN SPEED LIMITS ON AN INTERSTATE AND EVEN HAVING TO PULL OFF THE ROAD AND MY FEAR IS THAT IT IS GOING TO CAUSE AN ACCIDENT OR CATCH ON FIRE BECAUSE I FEEL THAT IT IS A BAD ELECTRICAL SYSTEM IN THE VEHICLE AND THE DEALERSHIP I PURCHASED THE VEHICLE FROM WILL NOT ASSESS THE ISSUE CORRECTLY. I HAVE REACHED OUT TO THE MAKERS OF JEEP AND THEY ARE CURRENTLY LOOKING INTO THE ISSUE. TODAY I AM SITTING AT WORK WONDERING IF I WILL EVEN MAKE IT HOME IN THE VEHICLE THAT I AM PAYING FOR THAT IS SUPPOSED TO BE RELIABLE AND ITS NOT!!!

NHTSA ODI 11207175

May 12, 2019Engine

MY ENGINE GUZZLES OIL AND SHUTS OFF WHILE DRIVING! THIS IS THE 2ND TIME THIS HAS HAPPENED!

NHTSA ODI 11207068

Apr 26, 2019Engine

BEGINNING IN DEC 17 JUST A FEW WEEKS AFTER PURCHASE IT STARTED SHUTTING OFF WHILE DRIVING. IT STARTED ONLY ON RIGHT TURNS THEN ESCALATED TO PRETTY MUCH ANYTIME. ALMOST A YEAR LATER THEY WERE ABLE TO SUPPOSEDLY REPLICATE PROBLEM AND REPLACED THE ENGINE IN DEC18. JUST A COUPLE WEEKS AFTER ENGINE REPLACED VEHICLE BEGAN DOING THE SAME THING AND I HAVE REPEATEDLY TAKEN IT BACK AND THEY CAN NEVER REPLICATE PROBLEM. THIS CAN HAPPEN IN 2 MILES - 500 MILES OR NOT AGAIN UNTIL 1200 MILES. IT IS UNPREDICTABLE AND I HAVE SOMEHOW AVOIDED SEVERAL BAD ACCIDENTS DUE TO THIS. I CANNOT TAKE ANYONE IN MY VEHICLE FOR FEAR OF LIABILITY AND SOMETHING BAD WILL HAPPEN DUE TO THIS PROBLEM. I GET NO HELP FROM CORPORATE OR THE DEALER EXCEPT ' SORRY WE CAN'T REPLICATE IT' VEHICLE HAS BEEN TOWED IN ON APRIL 19 AND AS OF TODAY THEY CANNOT FIND THE PROBLEM SO I DO NOT KNOW WHAT TO DO BUT THIS IS RIDICULOUS ALREADY.

NHTSA ODI 11203881

Apr 10, 2019Engine

WHEN MAKING A LEFT HAND TURN, VEHICLE STALLED OUT COMPLETELY, JUST SHUT OFF, UPON TAKING TO THE DEALERSHIP, THEY BEGAN AN OIL CONSUMPTION TEST AND FOUND IT TO BE USING OIL, HAVING TO ADD 1 QUART EVERY 1,000 MILES, AFTER READING FORUMS, CHRYSLER HAS HAD A PROBLEM WITH THIS FOR A FEW YEARS ON THEIR 2.4 ENGINES, AND IT IS NOT DOING ANYTHING ABOUT IT. THEY TOLD ME THE ENGINE SHUTTING OFF WAS A FEATURE WHEN THE OIL GETS LOW, SO IT DOESN'T CAUSE FURTHER ENGINE DAMAGE. IF I WOULD HAVE BEEN ON A BUSY ROAD WITH TRAFFIC, THIS COULD HAVE BEEN SERIOUS. THE LINK SHOWS YOU ONE OF THE MANY FORUMS I HAVE FOUND REGARDING THIS ISSUE. I AM VERY FAITHFUL ON OIL CHANGES, SO THIS WAS NOT DUE TO ANY TYPE OF NEGLIGENCE ON MY PART REGARDING THE OIL. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/2016/POWER-TRAIN-PROBLEMS.PHP

NHTSA ODI 11195382

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Working with the data? Download all 1,322 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Jeep Cherokee verdict →