Jul 28, 2025Fuel systemElectrical systemEngine
The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.
NHTSA ODI 11676704
Feb 25, 2021Fuel systemFire
TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT WHILE THE WIFE WAS DRIVING 20 MPH, THE FUEL GAUGE SUDDENLY DECREASED TO EMPTY AND AFTER STOPPING SMOKE WAS SCENE COMING FROM UNDER THE HOOD. AFTER LIFTING THE HOOD IT WAS DISCOVERED THAT DIESEL FUEL WAS PRESENT IN THE ENGINE COMPARTMENT AND INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER JAGUAR OF MONMOUTH LOCATED AT 105 NJ-36, EATONTOWN, NJ 07724 WHO DIAGNOSED THAT THE FUEL RETURN HOSE HAD RUPTURED CAUSING DIESEL FUEL TO LEAK. ALSO FUEL HAD LEAKED INTO THE GAPS OF THE WINDSHIELD. WHILE SERVICING THE VEHICLE IT WAS ALSO DISCOVERED THAT THE EXHAUST CSR SECTION WAS OPENING AT THE SEAMS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 17V286000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 41,000.
NHTSA ODI 11397878
Nov 23, 2019Fuel system
WHEN THE CAR GETS CLOSE TO 1/4 OF A TANK OF GAS IT COMPLETELY STOPS AND IT SWITCHES INTO NEUTRAL, HEADLIGHTS SHUT OFF, AND THE CAR COMPLETELY STALLS OUT. TONIGHT IS THE SECOND TIME IN A WEEK THIS HAS HAPPENED ON THE INTERSTATE IN HEAVY TRAFFIC. THERE'S LESS THAN 30K MILES ON MY CAR! SOMEONE IS GOING TO GET KILLED! MY FAMILY IS IN DANGER AS WE SIT STRANDED ON THE SIDE OF THE INTERSTATE, AND IF SOMETHING HAPPENS TO US I'M SUING THIS COMPANY!
NHTSA ODI 11281976