What 338 owners told NHTSA about the 2017 Hyundai Santa Fe Sport

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the contact's residence. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the local dealer for diagnostic testing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,000.

NHTSA ODI 11498244

Engine was consuming oil badly. Engine has 98000 miles on it. Then driving one day, lost most power. So I got it home and ran codes and was having multiple cylinder misfire. Had it towed into dealership, and then did a diagnostic and claimed there is bad cylinder head damage and I would need a whole new engine. Which they said would not be covered under warranty. Which seems odd since these engines have a lifetime warranty because of a class action lawsuit. So I started a case with hyundai corporate, and they said they weren't going to cover it under their 5 year 60k warranty. But that isn't the warranty that should cover it. So, I am in the process of having the BBB dispute this for me. Because I cannot afford the huge amount to have them put a new engine in. This has been the biggest pain and I have been out a car for months with no loaner or anything.

NHTSA ODI 11497410

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 105,000.

NHTSA ODI 11495145

My engine has low compression in the third cylinder (20 lbs) and has been using about a quart of oil for every 500 miles. The engine failure puts owners and commuting traffic in danger due to the vehicle running rough then eventually stalling. I had to keep one foot on the accelerator and one foot on the brake to keep the vehicle running until I was able to get it to the dealership. My vehicle has been well maintained and only has 130,977 miles on it. It is a 2017 Santa Fe Sport with the 3.0 liter engine. The engine has been inspected by the dealership and they recommend a new engine.

NHTSA ODI 11493541

Since July my vehicle has been consuming oil at a very high rate. Had an oil change done on 7/8/22 at approximately 56,000 miles. In late September/early October, my engine oil light would randomly go on and off at approximately 59,000 miles. Took the car to my mechanic on 10/13/22, thinking it was a sensor gone bad but I was extremely low on oil at 59,262 miles. Took my vehicle to my mechanic on 11/9/22 to have the oil checked since at the 10/13/22 visit he informed me that there was an issue with my vehicle model burning through oil. After putting only 861 miles on the vehicle since the oil change on 10/13/22, I had burned through 3 quarts of oil. I now have to check my oil every 500-1000 miles to make sure that I don't run out of oil and my engine seizes up. The Hyundai dealer informed there is nothing they can do about it unless Hyundai will approve a oil consumption test and that is not guaranteed even though I informed them that this is a known issue with the certain Hyundai and Kia vehicles to the point that a class action suit was filed in April of 2022 over the issue in California.

NHTSA ODI 11492910

I bought the SUV in late June of 2022. Second day of driving it, it came to a complete stop without warning. Fast forward to late October 30 of 2022 one of the lights came on, so I waited for Monday 31 and was on my way to work when the suv was making sudden stops and I took to Autozone to run the computer. Sure enough it was related to the Engine with only 86,000+ and took it to the dealership. As of November 2 of 2022 haven't heard from the dealership about the issue. I'm reporting the issue since I've reading issues related to the engine

NHTSA ODI 11491972

I was on a trip home from Disney land with my son, best friend and her daughters. We got into NC and stopped for gas about 20 minutes later the car stopped accelerating. I pulled over and looked at the car to see if I saw anything which I didn’t so I looked up the closest mechanic and found a Firestone. We got back in the car and started to drive there and the car completely stopped Accelerating so we pulled over and I called AAA and had the car towed to the fire stone. From there the fire stone said there were engine issues that had a recall with Hyundai and I had to bring it to the dealership. So I had the car towed to the Hyundai dealership in Wake Forest North Carolina. At first they told me that there was an oil leak in the engine which caused the engine to fail and they had no idea why that was happening but that I would need a new engine and Catalytic converter and it would cost me over $12,000 which I do not have. I remembered I had a max care extended warranty and that will cover the cost of the engine but not the catalytic converter which is soaked with oil and cannot be reused. Hyundai should replace this as I am reading there have been a lot of issues with this engine part. My local mechanic in Virginia also said he gets 1 to 2 Catalytic converter repairs for Hyundais a month this is not acceptable. Oil leaking into the engine is very serious could’ve caused a fire and an accident on the highway when I was with my child and my friends children this is serious that Hyundai needs to take serious I have called and open multiple cases with them and they have denied it saying it is not covered by their warranty The car is a 2017 and should not be having these kind of problems. I cannot afford a $7000 catalytic converter that was caused by an oil leak in the engine and no fault of my own I have maintained the car like I was supposed to. I have done research and found many other people who’ve had the same issue that needs to be a recall

NHTSA ODI 11490454

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the dealer had previously performed Service Campaign: 953 (ECM & Cluster Update-Engine Monitoring Logic Product Improvement) however, the failure occurred after the service campaign was performed. The contact stated while driving 75 MPH, the vehicle went into Limp Mode. The vehicle was towed to the dealer, and the dealer replaced the engine; however, the failure recurred, causing the vehicle to shake violently while driving with the check engine warning light illuminated. The vehicle was towed back to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the engine had misfired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 108,000.

NHTSA ODI 11488262

My car is consuming about 2qts of oil every week. I have noticed this ever since the mileage on my vehicle reached 100,000. Every time I get the oil change, it is at least 1 to 2 quarts low. I am worried that my engine will burn up because of this problem.

NHTSA ODI 11486360

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving in traffic at an undisclosed speed, the check engine warning light illuminated. The contact then stated that she heard a clicking sound in the engine before the vehicle stalled. The contact stated that she exited the vehicle and noticed that all the engine oil had leaked from the engine. The vehicle was towed to the dealer where it was diagnosed that the rod bearing in the engine failed and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there was an open recall and to take the vehicle to the dealer, but no further assistance was provided. The failure mileage was approximately 200,000.

NHTSA ODI 11485918

I took my Hyundai to the dealer Anderson Hyundai in Anderson SC in March 2022 for an issue with all 3 of the brake warning lights coming on and was told that there was a recall. I was told that they took care of the issue. A week later all 3 lights came on again and the service manager informed me that that fix didn't work. I was also told that my car could catch fire and that I should receive another notice. When I received that 2nd recall notice I was then told that they could look at it but it would cost me to fix it. The issue is when I start the car the odometer spikes up to the 20 mile mark and then those 3 warning lights come on it isn't fixed. It has also displayed those warning lights while traveling on the road.

NHTSA ODI 11482848

UNKNOWN It started with the engine suddenly reducing my speed down to 10 mph while I was driving on the freeway, the check engine light turned on. We then took it to the Hyundai dealership who turned us a way and told us they couldn’t see us for several months. So we were forced to take it to a repair shop who ran a compression test and told us it failed. We were able to speak to the dealership a few days later who asked us to take it in they re ran the test and told us it passed but they needed to do some updates to the knock sensor due to multiple recalls they had failed to inform us on (even though they had conducted an update back in 2019) after this they conducted several oil consumption tests which have averaged a liter or more consumed per 500 miles. During this time the vehicle repeatedly had knocking sounds, warning light flashes, sputtering of the engine, occasional stalling, and marked issues with acceleration from a stop, amongst other concerning issues. We then we’re required to have a combustion cleaning by the dealership, this not only didn’t solve any of the previous issues but increased the oil consumption to as much as 1.5 liters in around 330 miles. The dealership confirmed that the vehicle had been properly maintained and it hadn’t been tampered with but Hyundai continues to refuse to replace the engine. Even though many of the other engines with similar issues have since caught on fire and endangered the occupants. The vehicle continues to jerk when accelerating and consume oil at an alarming rate.

NHTSA ODI 11480717

The contact owns a 2017 Hyundai Santa Fe Sport. The contact initially received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) and had the vehicle serviced at the dealer once parts were available. After the recall repair was performed, the vehicle failed to accelerate from a stop. The check engine warning light was illuminated. The contact called the dealer and was advised to bring the vehicle back to the dealer for an inspection. The dealer diagnosed the vehicle with engine failure and provided an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 149,000.

NHTSA ODI 11480708

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle was at an independent mechanic due to excessive oil consumption, the check engine warning light illuminated. The vehicle was diagnosed with a misfire in cylinders # 2 and # 4. Additionally, the vehicle stalled and was unable to restart while the contact was driving. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to Keith Hawthorne Hyundai of Gastonia (4712 Wilkinson Blvd, Gastonia, NC 28056) where the dealer informed the contact that the manufacturer had declined the engine replacement due to the vehicle being out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 97,000.

NHTSA ODI 11473614

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine and oil level warning lights were illuminated. Upon inspection, the contact noticed that the oil reservoir was empty. The contact added two quarts of oil. The vehicle was taken to an independent mechanic who diagnosed that the oil reservoir was empty and there were no visible oil leaks. The vehicle was then taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,164.

NHTSA ODI 11472034

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to Ourisman Hyundai (3516 Laurel Fort Meade Rd, Laurel, MD 20724) where a software update was performed; however, the failure persisted. The contact also stated that while driving at 65 MPH, the vehicle began to violently shake without warning. The contact had the vehicle towed to another dealer where it remained in their possession. The contact also received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was not repaired. The failure mileage was approximately 94,000. Parts distribution disconnect.

NHTSA ODI 11468617

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while performing a routine oil check on the vehicle, he noticed that the oil level was lower than required. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no faults with the vehicle. The manufacturer was contacted and notified of the failure but offered no additional assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA ODI 11468183

The driver smelled smoke, pulled the vehicle over, and could not get out of the vehicle. While stuck in the vehicle, the vehicle caught fire and totally burned into the ground.

NHTSA ODI 11464614

The engine fail while i was driving the car on the highway, the car has about 64,000 miles and i already had purchased extended warranty through car max and they refused to fix my vehicle .

NHTSA ODI 11461570

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH the vehicle hesitated and was running rough while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11460566

Excessive oil burning. Cracked exhaust valve leading to rough idle and check engine light. Requires a new engine that Hyundai claims isn’t covered under warranty at 85,000 miles.

NHTSA ODI 11456546

vehicle is using up all oil very quickly and not sending a warning light. 3 quarts of oil was used before 3000 miles. I had 1 quart of oil in my engine and the warning light did not come on.

NHTSA ODI 11453227

When pulling into traffic the engine stalls. This has happened several times.

NHTSA ODI 11450939

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the engine suddenly malfunctioned and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine failure was caused by a failed engine rod bearing. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 137,000.

NHTSA ODI 11449226

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. Additionally, there were abnormal sounds and vibrations coming from the vehicle. The failure occurred twice. The vehicle was taken to the dealer. The dealer informed the contact that since there was no check engine warning light illuminated, they could not duplicate the failure. The dealer advised the contact to trade in the vehicle if she did not feel safe driving it. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

NHTSA ODI 11449092